Dr.Rosin was my optometrist for many years until the day I met the new manager woman with the scar…read moreon her neck who never gives out her name. Dr.Rosin your front desk staff is atrocious I am still without glasses and searching for a new Dr. Absolutely terrible experience I had with this front desk bunch of mean rude lowlife women who take out their misery on innocent patients.

Avoid. The doctor is excellent but among the staff, the right hand doesn't know what the left hand…read moreis doing. The lab broke my new frames and I was asked to come by to pick them up and bring a replacement. When we got there they didn't know where the frame was. They did not offer to reimburse me or give credit for the broken frame and refused to mail it back to me unless I pay for the shipping, even though it was their mistake. After a decade as a client, the recent experience with uncooperative staff and unfriendly policies has driven me away.

Stephanie the best she helped with my sunglasses and adjusted them to be tighter and they're…read moreperfect so kind too!

The measure for eye glasses was very good. Waiting for the…read moreglasses to be made was bad. We got the glasses in 7 days. The sunglasses will not be in till March 22 is not good.

The best eye doctor in town. straight forward , very informative and feel at ease. Did test with…read moreequipment I had never seen and the office is super efficient. Dr Ben is very approachable and I can recommend him to anyone who needs to see an eyes doctor. Robert van Eerde

I am so glad to have found Dr. Ben-Nissan again! What a mistake not to have followed him out of my…read morelocal area to his new location in N. Miami Beach. This incredible doctor rescued my eyes from over prescribed lenses back in 2008 and now, once again, has reexamined my eyes and corrected an inaccurate prescription. Dr. Ben-Nissan is the best of the best--a "doctor's doctor"--with compassion, kindness and gentility to match his expertise. I was welcomed back by his excellent support staff and his new location is an oasis of tranquility. I have known Dr. Ben-Nissan for over 10 years, through many life changes, and cannot say enough about this exceptional individual. I feel blessed to be able to call upon him again.

The doctor is very professional, attentive, and clearly knowledgeable. I've always felt well cared…read morefor during my eye exams. However, the turnaround time for eyeglasses was quite long (almost a month), and I had to call to find out when they were ready. Improving communication and logistics would greatly enhance the overall experience.

DR Grossman is a great OD. The lenses they cut are generally very good and they have worked with…read moreall different insurance providers I have had over the years.

As a new patient, the whole process was super easy. The doctor was really thorough and pleasant,…read moreand the staff was awesome. Looking forward to picking up my new glasses!

Great. Wait times aren't long, staff is always friendly and upbeat, and prices are great. Will be…read moregoing back next year for my appointment

"A Life-Changing Experience -- Dr. Elise Kramer Is a World-Class Eye Doctor Bringing Global-Level…read moreExpertise to Miami" I don't usually write reviews, but what Dr. Elise Kramer did for me deserves to be shared far beyond Miami. This is the kind of experience that reminds you how extraordinary true medical care can be -- not just clinically, but emotionally and personally. Before meeting Dr. Kramer, I had spent years struggling with vision problems that no one seemed to understand. I saw multiple eye doctors and optometrists in Miami and even consulted clinics in other states. Every visit felt rushed, every solution felt temporary, and I honestly started to accept that discomfort and poor clarity were "just part of life." Then I found Dr. Elise Kramer, and everything changed. From the moment I walked into her office, I felt something different -- a warmth, a sense of professionalism, and a level of attention that is rare in modern healthcare. She didn't just look at my eyes; she listened to my story. She asked questions no other doctor ever asked. She made me feel like my vision mattered just as much to her as it did to me. Her exam was the most thorough, precise, and technologically advanced evaluation I have ever experienced. She used modern imaging, digital measuring tools, and cutting-edge diagnostic equipment that instantly gave me confidence I was in the hands of a true expert. And then she did something remarkable: she explained everything with clarity and compassion. No rushing. No technical confusion. Just genuine care and world-class expertise. Dr. Kramer discovered issues that other doctors had overlooked. She walked me through treatment options I never even knew existed -- including specialty contact lenses, scleral lenses, and advanced solutions for dry eye, myopia progression, and complex corneal conditions like keratoconus. She made adjustments patiently, carefully, and with incredible attention to detail. When she placed the new lenses in my eyes for the first time, I could feel my entire world sharpen. Colors were brighter. Text was clearer. The strain I had lived with for years suddenly disappeared. I will never forget that moment. I genuinely felt emotional -- like I had been given a part of my life back. This wasn't just a great eye exam. This was a transformational experience. Dr. Kramer combines a level of global expertise, technical skill, and deep compassion that sets her apart from any eye doctor I've ever met -- not just in Miami, not just in Florida, but anywhere. Her staff is kind, organized, and incredibly supportive. Her modern clinic is welcoming and spotless. Everything about her practice reflects excellence. If you live in Miami, consider yourself lucky to have access to someone of her caliber. If you live elsewhere, she is worth traveling for. This is the kind of doctor people talk about for years. I'm writing this review with genuine gratitude. My vision -- and my confidence -- have been completely restored thanks to her dedication, precision, and heart. If you're looking for the best optometrist in Miami, an internationally respected specialist in advanced contact lenses, or a doctor who will truly listen and care, look no further than Dr. Elise Kramer. She changed my life, and I know she will change yours too.

Doesn't anyone answer the phone, Been trying to call for an appointment for the last 3 days but…read moreall i kept getting is voicemal. I found another eye doctor who when I called they pick up an I was able to make an appointment in minutes.

I am completely dissatisfied with my experience at this LensCrafters location…read more I ordered eyeglasses and paid approximately $540, which I consider an expensive purchase. During the process, it was not clearly explained to me whether the discount applied was a new-member discount or the discount I may be entitled to as a Medicare beneficiary. That lack of clarity was frustrating and should have been handled more professionally. After placing the order, I was never properly contacted to let me know that my eyeglasses were ready. I eventually had to call the store myself. During that phone call, I was treated in a rude and disrespectful manner and was told that they only send text messages. However, I was not properly informed of that policy, and I never received a text message. I later contacted the store and submitted a complaint. A few minutes later, another representative called me, but that interaction was also aggressive and unprofessional. When I finally picked up the glasses, I felt the service was incomplete and far below the level of care a customer should receive, especially after paying such a high amount. As an elderly customer and Medicare beneficiary, I expected to be treated with patience, respect, and clear communication. Unfortunately, that was not my experience. This was one of the worst customer service experiences I have had, and I do not plan to return to LensCrafters.ision Care / Eye Care

They seemed very nice, but later realized they were only interested in making a sale…read more Ordered a pair of eye glasses for my daughter. The prescription does not match the frame. Before purchasing asked if it would be a problem. The sales person assured us it would not be. Received glasses and one lens looked like a bottle cap and extended so far out it it looked as if it could cut her cheek. They have a 30 day return policy, but once we returned the following day they were extremely rude and they're attitude completely changed. If you're looking for friendly and knowledgeable staff with great customer service. Not to mention reasonable prices go check Warby Parker. It's in the same mall.

Ive been doing business with Style Site for years and couldnt be more satisfied. The range of…read moreproducts is expansive and the service is amazing. Beth is so professional, knowledgeable and easy to work with. She listens and determines the best cost effective solution. I moved out of the area years ago; but go back to Style Site because of Beth's attention and great service. Thanks Bruce

Professional quality work. Have trusted them with my eyeglass purchase for many yearsread more

The staff was polite and friendly. However, I waited 1 hour and 14 minutes for a simple follow-up…read morevisit. I don't think it's respectful to make patients wait that long, especially when they arrive on time. People plan their day -- I can't spend my entire day waiting for a doctor's visit. Patients' time should be valued too.

I visited Dr. Marina Yagudaev at Sunny Isles Eye Center a couple of months ago and unfortunately my…read moreexperience was not very positive. I will not comment on her professional qualifications, you can decide that for yourself, but during my treatment I was subtly told that if I was not happy with something I should find another doctor. This happened right in the middle of my treatment which felt unprofessional and disappointing. After reading other reviews about Dr. Marina Yagudaev here and on other platforms I realized I am not the only one who experienced this kind of attitude. It is upsetting that in Sunny Isles there are doctors who treat patients this way, and if you express a concern or dissatisfaction they simply add you to a blacklist. The clinic itself looks fine but the approach to patients leaves much to be desired. Be careful and think twice before choosing this doctor.

Dr. Sheir and his office (especially Maria) is an excellent example of what customer service and…read morehealth care should be. No waiting, kind and communicative interaction and the best place for glasses, contacts or whatever eye concern you have. I'll emphasize that this is unique in South Florida so if you need anything you should go here!

From the owner: Known as "Aventura's hometown Optometrist", Dr. Robert Sheir has been taking care of the vision…read morehealth of patients from across the nation for over 30 years. Dr. Sheir listens to his patients of all ages and comes up with the best solutions to meet their individual needs. He receives great pleasure knowing that he can help people enjoy their lives so much more fully with better vision. In addiction, he assures his patients that they understand that preventative checkups help ensure their vision health.