I came to the hospital for an appointment with Dr. Foster at the gastroenterology office in…read morebuilding four of the hospital. At first, I had a hard time finding the office and went to the wrong building. A staff member was kind enough to direct me to the correct building. When I arrived at the gastroenterology office, I went to the check in window and Allison greeted me with a smile. She took my information and told me to wait until my name was called. I did not wait even five minutes before Jasmine called my name and took me in the back. Jasmine was very professional and kind and took my blood pressure and weight information. She asked me the triage questions and then told me to wait for Dr. Foster. Dr. Richard Foster came in and introduced himself to me. He was very professional and answered all of my questions. He explained the situation with my diverticulosis and what impact it has on my colon. He went over all the details regarding my colonoscopy and what the procedure will consist of that day. He was excellent in his explanation and very concise. The whole staff were very professional and helpful in making my appointment worthwhile and productive. I felt very comfortable with Dr. Foster handling my colonoscopy and explaining everything to me. This was very worthwhile and I'm happy to have Dr. Foster as my gastrenologist. It was a good visit.

Where do they get these people that work in Breast Centers??? Everyone needs to model their hiring…read moreprocess or something, because yet again, I am in such awe of my level of care today. I needed a biopsy on a lymph node quickly, and this location was able to get me in quickest, before the holidays. I arrived early, for my 8:30 a.m. appointment. Check in, with a very nice woman, was prompt. I was called back about 15 minutes later. I am so extremely thankful that my nurse was a wonderful gal named Cassie. She is absolutely excellent and her "bedside manner" rocks. Once I was changed into my gown for my procedure and she could see how heavily tattooed I am, she began telling me about how she'd had a scare similar to mine, and it ended up being tattoo ink in her lymph node. We appear to be fairly close in age, and both have tattoos from 15-20 years ago. She definitely helped put me at ease and remained upbeat, yet extremely caring thru the entire procedure. My doctors name was Matthew. He was a really nice guy. As we were getting started, I let him know that I have severe anxiety and what it looks like when I am about to have a panic attack and what I do to work thru it. He let me know how familiar he is with anxiety and reassured me that they would help me get thru it. Sure enough, my anxiety began to get the best of me. Cassie picked up on it quickly and began gently talking me thru what to do. No one has ever told me when this happens to me that I shouldn't close my eyes. I often pass out with my panic attacks. She kept gently encouraging me to keep my eyes opened and focused on any one thing and helped guide my breathing. I was pouring sweat, so she had the other nurse in the room get me a cold rag and had her help refresh it to keep it cold, for my forehead. Everyone was so great with me and so respectful of my boundaries and had true "caregiver" attitudes towards me. Someone in healthcare, PLEASE hear me! This is how you treat patients. Especially patients with trauma histories. Would you believe they discovered tattoo ink in my lymph node? Yup! Nurse Cassie called it. My sample was sent off for testing and then I was given another mammogram. Cassie did my mammogram and then took me to have my vitals checked. Once my blood pressure went back to normal, I was allowed to get dressed and go about my way. Stellar care. I absolutely could not ask for better or find a single item to critique.

It's been established that I'm pretty much a devotee of Indiana's labyrinths - there are more than…read moreyou think there are. They range from beautifully constructed and well-maintained labyrinths to labyrinths that seem to have largely been forgotten. I've long heard rumors of a labyrinth existing on the grounds of IU Health Methodist Hospital, a hospital born out of a Methodist Episcopal Conference surplus that has now served Indiana residents since 1905. The hospital is now obviously under the umbrella of IU health and will soon be getting some upgrades alongside the establishment of a new health complex across the street that is currently under construction. The labyrinth, however, seems to be a secret. I've literally looked all around the Methodist Hospital without success in finding it. Signage seemingly doesn't indicate where it's located. It's barely mentioned on the website unless you look specifically under spiritual care. I had an entire day on the Methodist campus today and was determined to find it, or at least find out if it actually exists. It does. It does exist. Well, kind of. Truthfully, this is a labyrinth that seems to have been largely forgotten. After asking several employees where it is located - from information desk people to clinic staff to even a chaplain - I was finally pointed over to the kind elderly gentleman driving one of the IU Health carts. The employee who sent me there noted "He's been here for 30 years. He'll know." He knew. He took me right there. Yay, I found it. Located directly off a Noyes Pavilion entrance right by what used to be the Children's Pavilion, the labyrinth is a small concrete fixture set within a corner. There are a couple of benches alongside it. There's an actual sign on the way by the entryway pointing you to it, though no other signage indicates its presence. The labyrinth design is on the concrete, though certainly on this late November day with temperatures in the 20s I was the only one foolish enough to be outdoors exploring a labyrinth. Finding the labyrinth was exciting. The actual labyrinth? Rather disappointing. It has remarkable potential in this spot, though it's clear it's only barely maintained. With the concrete surroundings and no greenery around, this is not the first place you're going to go if you need a spiritual moment. There are greenery areas around Methodist and it's weird to think nothing was added here to make it more inviting. I believe that the same family that donated the chapel also donated funds for the labyrinth. However, again, it's hard to find much history about it anywhere. However, for labyrinth lovers it may be worth a visit. I'm glad I found it and it was a nice place for me to pray and meditate today as I faced my first "scan day" after bladder/prostate cancer. For those seeking the true labyrinth experience, the Methodist Hospital Labyrinth is definitely on the more modest end of the labyrinth scale.

The receptionist and other office staff are warm and helpful. However I found the actual medical…read morestaff cold and somewhat unresponsive. The phone system is awful . Response time ditto . I'm not very happy with them but then again we aren't getting married I just need them to order meds and schedule tests , I'm waiting weeks for a re schedule

This was my first time experiencing the IU Health North Hospital (specifically the Riley portion)…read more We've spent tons of time at the downtown IU offices over the years. Our son's adenoid removal surgery and mole biopsy landed us here. The hospital itself is full of natural light and plants, giving off a peaceful tone. All of the staff we encountered in the pediatric surgery unit were super sweet and total professionals at navigating a kiddo surgery. I was anxious going into it all not knowing how our four year old would react but they immediately put my mind at ease with all of their childcare specialists and extra bells and whistles (stickers, car "ride" to drive back to surgery, etc).

Since I live in Indy, an awful lot of my IU Health care has historically occurred at either…read moreUniversity or Methodist Hospital. While IU Health is not my tier 1 provider with my insurance, it's in-network. When it came up that I would require another surgery to address an ongoing issue, I began exploring IU Health North in Carmel in the hope that I would find a smaller, more personal care setting without compromising the quality of care I need as a complex patient. I was told to arrive at 8am for a 10am surgery. Registration is on the first floor adjacent to the information booth. The surgery suite is on the second floor. From surgery, I would go to recovery (of course) and then be kept overnight. Parking is free at IU North (NOTE: While I realize it's a bit of a stereotype, I'm not quite sure why the wealthier Hamilton County hospital offers free parking and the downtown Indy hospital does not, but I digress). While this is a bigger hospital than you might expect, I still consider it one of IU's satellites along with Avon, Saxony, Morgan and others. I arrived on time. Registration was simple via kiosk or with a person. Generally, the person is there to ask questions and direct. Once registered, I was sent up to surgery and the hosting area was almost immediately off the elevators. I checked in, got my arm band, and waited for my turn. I was taken back a bit early by a friendly technician. They got me settled in. Then the nurse and, of course, visits from anesthesiology and the physician doing my surgery. I'd informed the team up front of some trauma care needs. I was pleasantly surprised that this information had been clearly communicated and addressed. This doesn't always occur so thoroughly. I was grateful. I was in surgery on time. The surgery went well and I recovered quickly enough that I'm not sure I was even offered water in recovery. They had me on the floor fairly quickly. I got one nurse who was finally able to help me address an allergy inaccuracy. I was on the fourth floor. Interestingly enough, I was on the maternity ward (post partum). Apparently, they use part of the area for overflow. I was only in overnight, however, I didn't have a negative issue with nursing or techs. All were caring, compassionate, and for the most part attentive (I wasn't a high need patient, so it's hard to gauge attentiveness). The food? Definitely average. I took photos for three out of the four meals. The cafeteria downstairs is definitely better. I'm sure it's the same team, but I'd take this over Methodist most days - they get it to you more quickly, it's warmer, and those taking the order are simply friendlier. I figured IU North would be a little more high tech: 1) It's in Carmel and 2) It's a newer hospital having been built in 2005 with a cancer center addition in 2020. Most of the staff didn't seem to know much about the hospital, a weird deficit in terms of building a culture. Easy questions - like capacity and number of beds - were met with blank stares. It took forever for someone to figure out that there's a phone charger actually on the beds (it worked perfectly with my iPhone 16). I'd brought a charging cord believing that would be true, but could never figure it out. Finally, someone did. I was discharged as expected the next day. Discharge was a bit weird as it wasn't done by my nurse for the day. Instead, there was a virtual nurse (an actual person presenting virtually). Quite honestly, I hated it. It was impersonal and they clearly hadn't read my situation (for example, making comments about walking to a footless wheelchair user). I was also surprised no staff escorted me out. Yes, I had a ride. It still felt weird. I got my meds for home from an in-house pharmacy (Noting that I'd told them to send it to my pharmacy). While it wasn't preferred, it was convenient and it was delivered to my room so I could pay. The atmosphere here is calmer, cleaner, and aesthetically more pleasing. It's MUCH quieter. Instead of room bells buzzing, they have a silent system that greatly reduces the noise. Yes, it's still a hospital and hard to sleep. However, it's much improved. I also found the beds vastly superior to Methodist. Overall, I'd call this a good but not great experience. There are still some bugs to work out. However, the care was great - the procedure I needed was actually only okayed for this location recently. I was very pleased with the trauma-informed care and greatly appreciated the quality care for a generally basic but very necessary inpatient surgery.

There is not a big enough word to describe how happy I am with my mom being at this facility after…read morehaving a stroke. Every single person that we have interacted with has gone above and beyond for my mom I have never seen such an amazing place . sincerely caring about every individual. I'm just so happy my mom is here getting the best care ever manageable and I'm so grateful to everyone here.

Don't ever bring a family member here. My mother tried the best she could and she was kicked out…read more Insurance extended her stay but they kicked her out.

Had a friend that needed to be here for surgery. First, it's easy to find this place. Parking was…read morenice, and easy to maneuver. Entering the building, there are plenty of handicap accessible doors. We were greeted by the staff immediately. My friend was called to get paperwork done. Ms. Sharon was so beautiful, and patient. Such a beautiful spirited woman. I feel thankful to have had her. Ms Sharon was so informative, and let me know there was a coffee/tea station close by. Check in only took 10 minutes! They text your phone for family updates, talk about "High tech!" The best part is that, Indianapolis is way more advanced than Las Vegas, in my opinion! Definitely MORE FRIENDLIER! I had the total pleasure to have a "LONG" conversation worh a beautiful older lady, waiting on her loved one. She is 85 years old, and she told me that at least 3 times. Bless her soul. Keep up the amazing work, Community North! Thank you, Dr. Philip Sailer, Ortho, and Spine surgeon, and your beautiful staff!!!! They use the latest medical technology and surgical techniques to provide better outcomes. 5 star rated!!Final shout out to Nikki, and Susan, and the other RN's

Indiana Surgery Center is part of the Community Hospital North. It is in the same general location…read moreexcept in a separate building. It has its own parking lot. It has its own cafe, but if you want to eat warm food. You will need to walk over to Community Hospital North to their cafteria. My big brother had been seeing Dr Jon Janson, who is a general surgeon for about 6 months now. We finally decided to do surgery to remove a large mass. This is in addition to removal of his spleen. This was a nerve wrecking and daunting experience . As someone working in the number one trauma center in California. I researched and consulted with two hospitals and several specialists before allowing my brother to complete this surgery. As the over protective sister, I came from California to ensure the surgery and recovering was done to my satisfaction. We are so lucky to have met Dr Janson. He was extremely capable, compassionate, skillful, professional and is a great communicator. He not ony made me comfortable in allowing him to cut my brother, but he was empathic toward my ever long list of questions. He was confident in his skills and it made us all more comfortable. The surgery was done on the first floor. You will check in at the front desk. They will provide a pager,which the famiy member will keep. The pager will allow hospital staff to reach you. It will remain with you until the surgery is over. Once the surgery is done, you are paged again. They will put you in a room, which Dr Janson, took time to explain surgery procedure and outcome. He also provided pictures of the mass he removed. He also educated me about my brother's recovery needs. Later on, my brother was moved to the second floor to be observed overnight. The nursing staff were extremely caring, helpful and sweet toward myself and my brother. I really appreciated the exceptional care my brother received from the surgery center. Special shout out to nursing staff: Michelle, Lisa, Alison and Nancy Dr Janson not only checked on my brother about 2-3 hours after the surgerey. He came early the next morning to check his wounds again. He provided their 24/hour line to call upon discharge. Talk about awesome customer service. I did actually called few days later with some questions, ex : my brother symptons, pain and fever. I was lucky enough to received a call back from Dr Vincent Delumpa. He was more than professional and reassuring. He was also the other awesome surgeon in the operating room for my brother. I just want to take the time to thank everyone at the Surgery center for a job well done. Thank you for keeping my brother safe and well taken care of. I highly recommend this group of extraordinary staff for your surgerical needs!

This review is for the Cancer Center that just opened in a new building about 2 years in front of…read moreCommunity North Hospital that was previously located across from ER in a smaller building. Cancer. The diagnosis is one no one wants. The entire journey from diagnosis to treatment choices is no easy journey by any means and finding providers with friendly employees and facilities that offer a wide variety of services is crucial to your physical, mental and emotional health. The Cancer Center at Community North is one place that I was surprised by and truly pleased with. I am far from impressed with the health care system in America so I felt it was very important to provide a review. From the moment we walked in, my family was treated with exceptional care from each and every employee we came in contact with. From the first employees at check in who gave us a overview of information of care to even providing us with financial assistance information at the front desk we felt a sense of genuine caring. Finally someone understands that the journey is not simple nor inexpensive and they offer you help up front instead of shocking you with medical expenses that you probably will not be financially prepared for unless you have medical emergency funds saved up for catastrophic health issues. Once we check in and knew where to go next, we met awesome nurses, care coordinators and doctors that did not rush us with helping us to understand all of the treatment options available and who encouraged us to take a few moments to think about what was best for our family. Even at check out we were not just directed on how to figure out how to get to check out. Our care coordinator escorted us to the check out and encouraged us to contact her at anytime with any questions, reaching our doctors, setting appointments, etc. If every medical facility ran as great as the Cancer Center, I guarantee the health care system would be so much better for everyone. They are a shining example of what other health care facilities and health care employees should be striving to be like!

I love Dr. Lisa Mims! Amazing bed side manor, sympathy, compassion, answers all your questions in…read moreway you can fully understand it, respects your medical choices, gives you full support on your health choices. I saw her for Endo in 2014 and I am now going back to her in 2018!

Dr. Will, Dr. Mary Jo, Savannah, Kurt, and the whole staff provide the best treatments for RA,…read morefibromyalgia, and other forms of technology to treat the root cause. Savannah is one of the kindest and impeccable receptionist. I highly recommend this whole staff, and I am blessed to have found them. Thank you so much everyone! This is the place to be if you want to be treated with respect, kindness, and the best chiropractic care! They are also very affordable and with you.

Fantastic doctors therapist massage highly recommend Very…read morefriendly plus service great