I have been taking my daughter here since the week she was born. Our doctor has been great! As a…read morefirst time parent there have been a few scares of sickness and me just wanting her to be checked out and they never had a problem squeezing us in. I will say the decor of the office is very outdated and not modern. And scheduling in the front office depending on who you ask always differs. Example: when leaving an appointment one day we were told our doctor would be gone a certain week so we had to schedule around that. We had a vacation that popped up so we needed to change what day we went in to the week the doctor would be gone but just see a different doctor. Called to change it and the person booked us for a day on the week my doctor was supposedly supposed to be gone? Super strange but we roll with it because our doctor is so great. Overall I'd recommend to anyone looking for a pediatrician! All of the doctors we have encountered have been very nice

Very disappointed. When we spoke to the doctor, doctor had a tendency to interrupt and sometimes…read morehad a snippy response to our concerns . At every appointment, there was at least a 30-40 minute wait. The doctor knows the job incredibly well. However, this doctor needs to work on the communication skills. This clinic charges $15 per child for medical records, even when you pick them up. I get the impression it's an exit fee. After nearly 3 years, we grew tired and decided to change pediatricians and go someplace else.

Dr Simmons was recommended to me by my daughters' pediatrician for my two girls, for when they…read moreturned 18. I was not disappointed by this recommendation! When my insurance changed, she became my doctor, as well. Dr. Simmons is respectful, taking the time to really listen. She has a calm and peaceful demeanor. Whenever tests were ordered, I never had to call for the results - the office was proactive and always promptly called me.

I have been going here for years, Dr. Idella Simmons bed side manner is phenomenal, she is patient,…read morekind and fun to talk to. I feel like she is very informed on a variety of issues and keeps up on her licensing in a very timely manner. I love that we just don't focus on medical but talk about life and family. She is a PCP not a specialist and I am thankful she has referred me to some excellent doctors, who see me on a regular basis for other issues. She is in contact with them and is up to date on my overall health and care. Booking and communication is easier than ever now with the online portal. I'm not happy that she had to sell her practice, but it is almost impossible for a doctor to be independent now days, and completely understand the reasoning behind it. She's done great with all the changes and I know will continue to do so. I feel very confident in referring her to family and friends! Thank you!

I've been coming here for years, they are professional and I always feel like my needs are met, and…read morequestions answered! I had to switch doctors recently because my old doc decided to leave, and the transition of care was smooth and went off without a hitch!

I give them a 0+1. I just gave clear vista a 1 because my mother likes the staff. I've been trying…read moreto coordinate my mother's return home and have been reaching out to the staff. I've reached out to the Case manager whom my mother receives information from made me feel like I was less than a human being because I have behavioral health issues yet kind of joked about it. I called (like I said earlier) to coordinate my mother's Dr appointment upon her discharge day. Aside from the case manager treating me bad I called to confirm my mother's must make appointment and someone answered. I expressed my concern and was put on hold. I wasn't put on hold and I hear EVERYTHING the nurse or whomever say terrible things about me and she figured out that the phone was not on the hanger yet she hung up without acknowledging I heard every word and just hung up. I called back and there was no answer. The care. I'll give a 5 just because my mother has been treated right. But as far as giving information and being polite to family members whom has loved 1s in the facility and showing respect. Just from my experience. They get a ZERO in my book. Please reflect and learn. Respect your patience loved 1s with respect as you would have done to you. Dennis S.

I have mixed feelings about Northpoint. I have struggled with the way we have been treated by our…read moreselected pediatrician. She is nice, and she knows what she's doing, but I do not feel she has made my children priority. I have a few examples, one is she saw them for a well child while also being sick, I watched her walk out and go home for the day after our appointment. I don't feel my kids were given a fair appointment. Most recently I asked for an evaluation to be done on one of my kids and also asked for another child to be seen based on her Nero referring us back. I asked for both of these on the same day in May. I was contacted, given an appointment for my daughter, with only options on Thursday's, and told I would receive a separate call for my sons appointment. It's Aug 22nd and had no appointment for my son until complaining. Since though, I've received a letter that my doctor is retiring, she'll continue to see us through the end of the year (on a limited schedule - I'm adding the sarcastic remark), and my kids will be transitioned to other doctors based on gender. I just feel things could be handled better! My responsibility is that I could have followed up more, I will admit I had a part here too. Have I had billing issues, yes! I encourage everyone to review your EOBs! The person coding has no idea what happened in that room and is tasked with finding a way to get as many billable codes submitted as possible. Our responsibility is to review and bring up discrepancies. You may disagree, but this is where we are in the world! Northpoint is no different than most other facilities. Patient responsibility in managing our share is part of it. There have been great things happen with Northpoint and that is why I give them 3 stars. My son was seen by a male dr who got him into a great pulmonologist, who helped us solve so many undiagnosed issues! Both of my daughters ear issues, including multiple sets of tubes have been handled well. They room us fast, the MAs are always kind and I felt they addressed COVID well. The ability to have weekend appointments has been very helpful, I used this option more when my kids were younger. Northpoint is a larger practice and has the feel of the large practice without the technology. By that I mean, no ability to have full connection to Community My Chart and the options on their online portal is clunky. The proximity to Community Hospital and the fact the drs round at Community is a perk! Overall, we know that we will get the care we need at Northpoint, and that is what is most important.

I just had my first child back in July and kept hearing amazing things about this practice. Even…read moremore so, Dr. Nanagas was highly recommended by multiple people on multiple occasions. I immediately decided he was who my son would see. Once my son was born, Dr. Nanagas came to check on him and ask a few questions. You can tell he is just naturally great with children-it's definitely his passion. Every encounter we have had with him makes it even more obvious as to how much he loves his work. He's so great with my son, always has great insight, and is just an all around breath of fresh air. I highly recommend this practice, and, if you can get Dr. Nanagas as your child's pediatrician, you'll have an all-around exceptional experience!

We love Northpoint. They always get us in when we need it, and if they can't have walk in hours but…read morewe rarely aren't able to get an appointment. We truly enjoy Dr Moore who I really appreciate for her laid back qualities! She makes us feel at home and has since the first time we met her 7 years ago! Every room has a different theme to keep the kids happy! Sometimes popsicles are offered to sick ones or others who've had shots. They've always gone above and beyond when we visit and we never feel rushed! And everyone on staff seems to be great! The doctors are awesome and we've seen a good handful but they might have the best nurse practitioners out there...

I am walking away from this office extremely disappointed. I have never actually been able to see…read moremy doctor because he is always busy and appointments with him are never available. Instead, I am constantly pushed to schedule with an NP. I have nothing against NPs, but when I choose a physician as my primary care provider, I expect to at least have reasonable access to that physician. The front-office staff also show very little empathy or basic courtesy. The interactions feel robotic and impersonal. There is rarely even a "Good morning" or "How can I help you?"--it goes straight to "Name and date of birth." Healthcare should still involve basic kindness, communication, and human interaction. Unfortunately, that has not been my experience here, and that is why I have decided to find a different practice.

Oliver Healthcare is an exceptional medical facility that now even offers Urgent care. The staff…read moreis so helpful. Today I was helped by Lisa Brinkley. Very polite, informative and so helpful. Miss Lisa was actually running the front aspect of the office while her husband attends the patients. I highly recommend Oliver Healthcare because they are the golden couple. You leave feeling better. You are heard. The quality of care I received is beyond words. Quality n excellent care.

They are excellent,I am very happy with the team.They can help with advise and the Insurance…read morecompanies.

Doctor Melloh is a five star Doctor in every way, and her staff follows her example. She has been…read moremy provider for over 5 years and I never thought to review her; but great work deserves praise, right?! The office itself is well run and she shares it with other very good Doctors and Nurse Practitioners (I know, because I have seen them as well when she was not available for an appointment); but usually her schedule is accommodating (so, I prefer to see her). Dr. Melloh's staff is great and returns questions within a fair amount of time, and prescription refill requests within 24 hours if it's not scheduled; and the Doctor on call has always dealt with my issues promptly and professionally. Now, that is all the great stuff the Doc has going for her office-wise, as for the good MD herself, she listens intently; she is profoundly willing to work with you (not work ON you, like you're a car needing a tune-up); and, and she cares. You can tell by the way she tries to fix patients like me with ailments that are chronic. She hasn't given up on me and I'm kind of a pain in the yoo-hoo. She's a good doc and I hope she stays my PCP til she stops being one. 5 Stars all the way.

IF you ever get to see the provider, the drs are phenomenal. We have been going here for years…read more However, getting ahold of anyone, and online apts are virtually impossible. When we finally get seen in office, the drs are super knowledgeable! But the experience prior and after are very frustrating. Today I had a virtual apt scheduled for 2:40, it is 3:26 currently. I've tried calling, sending an email and using the app- have not gotten ahold of anyone. The communication unfortunately is absolutely not good :/ Drs knowledge- 100%, everything else.... 20%

As a first time parent I chose this practice solely because they do not force vaccinations. I have…read morean eight month old. They were happy to get our business initially. Booked first appt after birth with ease. Every step of the way after that has been difficult & unprofessional. They never answer the phones. I'm not being dramatic, not once in eight months have I been able to get anyone on the phone. They advise to book within the portal. ANYTIME I submit a request, it's a delayed response. 8 days ago, I called, no answer. Sent a portal message explaining it was an urgent medical matter that I felt she needed seen for that day. The contacted me back today, 8 days later. I 10/10 do not recommend. If you prefer a more holistic approach with peds that don't push vaccinations, there are other much better offices than this.