I give this place 5 strs because this is one of the 1st smoke shops I have been to that I have felt…read morewelcomed and not judged. I have been shopping here for a little over 2 years. Every time they have helped me patiently acquire whatever gadget I needed even if they did not sell it . They are very knowledgeable of what they sell and take pride in knowing that you made the right choice.

Went there to get some nose studs and something to hold my sages. The place also have great CBD…read morestuff if anyone interested and tattoos

The absolute best service. Tony specifically is super helpful and accommodating. This store has a…read moregreat selection and overall experience exceeded my expectations.

Wide variety of options with great prices and even better customer service. Ali's the best and…read moreeveryone who works there is very kind, knowledgeable and helpful. Highly recommend!

Always late. Never on time. Says they open at 7. Normally…read morearound 745 or 8 that they finally decide to stroll in

Went for the first time to buy some disposable vapes & they were all counterfeit!! COUNTERFEIT…read moreKILLS PEOPLE LETS NOT FORGET THAT ! Your a disgusting person to sell counterfeit items. Places like this deserve to close. Do not come here who knows what other fake items they are selling.

The only pro about this location, to me, is most times if the Union store doesn't have something,…read moremost likely West Orange does. That was the case during my most recent visit. Thankfully the Total Wine app saved the day, so it was not a wasted trip because I already knew what I was looking for was in stock. That aside, no matter how sporadic it is, whenever I go here it is extremely difficult to find an associate for help or questions, there's almost always only one register open for checkout, and these things just dampen the experience for me every time. Pro-tip, they share a big parking lot with other stores, restaurants, and ShopRite so be cautious as you maneuver through it. It's not unlikely for drivers to act as if it's a random Nascar racetrack.

We discovered Cane Garden Rum Punch at an event and absolutely loved it! Someone told us it was…read moresold at this Total Wine location, so we made a beeline over--and wow, what an experience! I've never been to this Total Wine before, and it honestly felt like heaven for anyone who enjoys a good drink. Anything you want, they have it. I wandered around for a bit (the selection is that good) and finally asked for assistance. The associate was super helpful and directed me right to it. Checkout was quick and easy, and I learned they have a rewards program you can sign up for using your phone number. This location is conveniently tucked inside the Essex Green Shopping Plaza, right across from ShopRite. Whether you're looking for wine, rum, or anything in between, I'm pretty sure they have it here.

Amazing customer service. Let's face it, if we get terrible service we are likely not to return!…read moreThis place is knowledgeable and they're funny! Wide variety to select from. They carry an assortment of products ranging from packaging needs to recreational needs and much more. They also have a cool photo op for their page if you're up to it!

Great selection and knowledgeable about the products. Easy location as well. Answered all my…read morequestions and remember ya when ya return

I read several less than stellar reviews of this place and for the life of me can't figure out why…read more I've been there several times, bought a bunch of things and the experience has never been anything less than awesome. There's a saying in retail that good help is hard to find. That certainly doesn't apply here. Staff is informed, friendly and eager to help you make a decision about anything that you're looking for. On my recent visit, Grey was exceptionally helpful. Selection and pricing is also top notch. Kudos.

I've been coming to the wonderland franchise for over 5 years. I've probably spent over three…read morethousand dollars At the wonderland franchise. I used to tell my friends to go to wonderland instead of any other head shops because they have near internet prices and more importantly a knowledgeable staff that provides wonderful customer service. All that changed last week after purchasing TWO rigs one evening. Ended up filling them up with water at home and only using one. The next morning I discover a puddle under the unused rig. I bring it in to try and see if I could get a store credit or swap it out. The employee who sold it to me was working that day as well. I told him my problem and then he tells me that he examined the piece in front of me before the sale was completed and that he would have noticed a crack like that. I asked if I could speak to an owner and was told no. After 5 seconds of silence he turns away and says how can I help you to the next customer... I have never been so blatantly disrespected by a retail employee. Ever. Do not go to wonderland to buy your glass. I think the days of the friendly local smoke shops are gone. Wonderland is not the wonderful place it used to be. Go on Instagram. Go on google. Go anywhere but wonderland.

Perfect cigar stop when you need a few to get through the weekend. Solid selection and good prices.read more

I was in here last week to play a number and the man was very rude to me. He called me an "old…read morelady" and told me to get out. I went back a week later to confront him about the incident the week before. He admitted to calling me an "old lady" and refused to apologize. It has been very upsetting that a small town business would treat a customer like that. I will never go back in there again!