I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!

I needed to swabbed due to family members who were already compromised with their health. A…read moredifferent urgent care did not want to swab me, even if I asked because of my family. I came to Prestige, just from a shortest distance search on Maps. The best decision! Each staff member was so nice, they listened, and they spoke back professionally. I am thankful I found this location.

From the owner: Our Prestige Urgent Care facility on Youree Drive in the Broadmoor neighborhood houses some of the…read morelatest healthcare technology. We are able to perform exams such as blood work and physicals. Our clinic also offers on site x-rays and laceration repair. We put your health first. If you come to us not feeling your best and are unsure why, our team will find the solution and get you back to feeling great. We are open 7 days a week, visit us today!

I went in with a sinus condition. Dr. Wen said it could be sinusitis acting up or sinus infection…read more He prescribed for conditions and said take steroid for 2 days and if still a problem, take antibiotic for sinus infection. Everyone was excellent and everything went very quickly. I was very happy with care that I received.

Came in for a very sore throat and was checked in quickly and professionally in their clean and…read morewell-appointed office. Short wait due to lucky timing (only one other person in waiting room). I was called back to exam room and throat swabbed quickly and relatively gently. Carol, (PA) came back with results inside 5 minutes and I was on my way with an Rx and treatment plan. Definitely will use Christus Velocity UC again.

normally this is the ER of choice anytime someone in my family needs ER treatment…read more I took my 92 year old mother for recurrent UTI, vomitting, dizziness, confusion, weight loss, and no bowel movement for over a week. We were instructed to do so by our primary physician. Had to basically tell them what to do. Had to ask for them to recheck urine, give IV fluids for dehydration. The doctor ordered a chest XRray for "cough" rather than checking her abdomen. she didn't have a cough!!! Dr Keitz was the rudest doctor I've ever been around. Personality of a wet mop. Absolutely NO bedside manner. Horrible visit today. Made is feel like we were wasting their time.

Dr. Kelly Bihm is the rudest, most unprofessional, and dismissive doctor I've ever encountered…read more After flying across the country to be here for my mother in the ER, he did not acknowledge any family upon entering the room and would ignore anyone speaking to him (and even refused eye contact) unless it was my mother who is a stroke patient and was experiencing confusion and severe headaches. It was clear he was attempting to discharge us with no respect or consideration for what we were going through. I would highly recommend getting him some sensitivity training asap as he has a terrible and disgusting attitude problem and I would hate for any other patient to feel the way he made us feel. My mother actually cried after his foul treatment and even felt afraid of receiving further care at this hospital. On the other hand, the Advanced Cardiovascular Specialist, Kristen Keener, stopped by and was so incredibly kind and pleasant and extremely thorough in her explanations. She answered and even welcomed any questions we had as opposed to Dr Bihm's sour and dismissive attitude when it came to our concerns. She truly came in and saved the day making this experience much more positive and helped to cheer my mother up after being so poorly treated. She really made all the difference and is the only reason I am giving this even one star.

Im obsessed with the staff truly, but the wait time is a little bit INTENSE. But for how kind the…read morestaff are I will be continuing coming here. The doctor is so good with bebes and gives the best recommendations, the nurses are as well! The receptionist that i speak with is always SOOO kind. They do give the energy / attitude you give though (which i personally LOVE) they are all just doing their jobs at the end of the day! (Today a lady was really upset about the wait time/ services she received so she in turn was given an attitude right back) which made me want to leave a review just incase she was going to leave a bad one!! I always receive the best care from this facility and truly that trumps the wait time (in my opinion).

I'm happy to leave a wonderful review for the office and staff of WK Quick Care on Bert Kouns in…read moreShreveport Louisiana. I was a walk in patient and was greeted by a very courteous and professional staff. I had to wait only a very short time to be seen by the nurse, Christy. Staff together completed my wellness exam and I was very pleased with their professionalism. I was soon on my way and will add this was not my first visit with WK Quick Care. I go yearly to attend to my Access2day requirement for an insurance discount. I truly appreciate the ease and convenience of visiting WK Quick Care.

I highly recommend this care unit. We have been here several times, and each visit has been a great…read moreexperience. The facility is beautiful, the staff is friendly, and everyone is very professional. I would recommend this care unit to anyone.

large, waiting area, very clean and visually appealing. The entire staff are very kind and took…read morecare of my problem. place I will go for an emergency

There was a computer problem which slowed down care, everyone was very friendly and did their jobs…read moreefficiently. Dr Chandler was very professional, explained the diagnosis with me and treatment options. the office experience was very positive!!!

Son was/is sick cause Dr. lawson did nothing even aftet calling n 3 days later to let know symptoms…read moreworse. Also talks so loud can hear everything she says in every room.

Extremely unprofessional. To get a simple medical form filled and sent back to another provider has…read moretaken over a week, in which time the form was lost by the staff twice. My request for an ETA was met with attitude and complete lack of care for my situation. Where is the southern hospitality? Where is the unconditional and continued care for a long time patient?

The question is what could improve? The improvement would be to relieve Dr. Bhim of his duties! He…read morewas the ER doctor on Friday, March 20, 2026 when I went in after falling at work. He came into the room, murmured his name, didn't acknowledge anyone, not even me as the patient. As a matter of fact, his back was turned to me the entire 3 minutes he was in the room. He didn't know if it was me on the bed or someone else...never asked my name only, "what's wrong with you?" I was in so much pain. He is insensitive, rude, unprofessional, and does not need to be in the Healthcare profession. My coworker and aunt were in the room as well. My coworker asked if they could check my glucose because I had gotten lightheaded. He typed something on the computer and then looked at her and said, "anything else?" I then asked if I could get something for the pain if it wasn't too much of a bother. At that point I felt like I was in an inconvenience for him. I asked the nurse if there was another doctor on duty, but she said patients can't change doctors. I was in too much pain to go somewhere else. I also plan to file a complaint with the CEO and/or hospital's president. He slammed the door on his way out without saying what would be done.

Breast Cancer sucks!!!! My aunt is here having a double mastectomy. She's receive premium care…read morehere at the Breast Cancer Center throughout this battle. As a healthcare professional myself, make EARLY DETECTION a priority. If you do find yourself with facing this ugly, dreadful disease, get here as fast as you can, and seek a remedy and/or hopefully, a cure.