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    WK Quick Care

    3.0 (4 reviews)
    Open 7:00 am - 7:00 pm

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    Highland Clinic - Shreveport Captains early 1990's baseball jersey in an exam room. AA affiliate of the San Francisco Giants (1979-2002).

    Highland Clinic

    2.9(9 reviews)
    2.2 mi

    Extremely unprofessional. To get a simple medical form filled and sent back to another provider has…read moretaken over a week, in which time the form was lost by the staff twice. My request for an ETA was met with attitude and complete lack of care for my situation. Where is the southern hospitality? Where is the unconditional and continued care for a long time patient?

    The question is what could improve? The improvement would be to relieve Dr. Bhim of his duties! He…read morewas the ER doctor on Friday, March 20, 2026 when I went in after falling at work. He came into the room, murmured his name, didn't acknowledge anyone, not even me as the patient. As a matter of fact, his back was turned to me the entire 3 minutes he was in the room. He didn't know if it was me on the bed or someone else...never asked my name only, "what's wrong with you?" I was in so much pain. He is insensitive, rude, unprofessional, and does not need to be in the Healthcare profession. My coworker and aunt were in the room as well. My coworker asked if they could check my glucose because I had gotten lightheaded. He typed something on the computer and then looked at her and said, "anything else?" I then asked if I could get something for the pain if it wasn't too much of a bother. At that point I felt like I was in an inconvenience for him. I asked the nurse if there was another doctor on duty, but she said patients can't change doctors. I was in too much pain to go somewhere else. I also plan to file a complaint with the CEO and/or hospital's president. He slammed the door on his way out without saying what would be done.

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    Highland Clinic - Whoah! Whoah! Whoah! Easy. Easy. I'm just gonna need just one of those. Yeah. One should do it. Sheesh.

    Whoah! Whoah! Whoah! Easy. Easy. I'm just gonna need just one of those. Yeah. One should do it. Sheesh.

    Highland Clinic - Exterior. Looks like rain.

    Exterior. Looks like rain.

    Highland Clinic - 6/13/16. Rainy Monday. Emergency Room waiting area.

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    6/13/16. Rainy Monday. Emergency Room waiting area.

    CHRISTUS Shreveport-Bossier Health System - Highland

    CHRISTUS Shreveport-Bossier Health System - Highland

    1.1(8 reviews)
    2.2 mi

    normally this is the ER of choice anytime someone in my family needs ER treatment…read more I took my 92 year old mother for recurrent UTI, vomitting, dizziness, confusion, weight loss, and no bowel movement for over a week. We were instructed to do so by our primary physician. Had to basically tell them what to do. Had to ask for them to recheck urine, give IV fluids for dehydration. The doctor ordered a chest XRray for "cough" rather than checking her abdomen. she didn't have a cough!!! Dr Keitz was the rudest doctor I've ever been around. Personality of a wet mop. Absolutely NO bedside manner. Horrible visit today. Made is feel like we were wasting their time.

    Dr. Kelly Bihm is the rudest, most unprofessional, and dismissive doctor I've ever encountered…read more After flying across the country to be here for my mother in the ER, he did not acknowledge any family upon entering the room and would ignore anyone speaking to him (and even refused eye contact) unless it was my mother who is a stroke patient and was experiencing confusion and severe headaches. It was clear he was attempting to discharge us with no respect or consideration for what we were going through. I would highly recommend getting him some sensitivity training asap as he has a terrible and disgusting attitude problem and I would hate for any other patient to feel the way he made us feel. My mother actually cried after his foul treatment and even felt afraid of receiving further care at this hospital. On the other hand, the Advanced Cardiovascular Specialist, Kristen Keener, stopped by and was so incredibly kind and pleasant and extremely thorough in her explanations. She answered and even welcomed any questions we had as opposed to Dr Bihm's sour and dismissive attitude when it came to our concerns. She truly came in and saved the day making this experience much more positive and helped to cheer my mother up after being so poorly treated. She really made all the difference and is the only reason I am giving this even one star.

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    CHRISTUS Shreveport-Bossier Health System - Highland
    CHRISTUS Shreveport-Bossier Health System - Highland

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    WK Quick Care - urgent_care - Updated June 2026

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