During the recent cold snap in Spearfish, first we experienced our furnace quit. Wolff's lent me a…read morecouple of space heaters for a couple of days until their tech could get to us, determine the problem, and get our furnace working again. Then our water heater quit working and they replaced it in about nine days. I have used Wolff's services for years and they are professional, courteous, and responsive! I will continue to rely on their service!

We have used Wolf's for many years and our last experience was not good. We called to have a washer…read moredrain replaced and they showed up after scheduling an appointment for this and stated they did not have the tools to complete the job and were extremely busy and would come back. Our fault?????? They returned and fixed the issue but we're charged $75 dollars for the first 5 minute visit that was rescheduled due their issues. How is that right????? So if you call them for an appointment ask first if they have the tools to complete and the time. Michele Goodwin

Friendly, efficient and quick service. They saved us when the heat was hitting hard and our old…read moreunit was toast. They were a second opinion and the price was right. We're thankful!

We bought a unit for our cabin. Had problems and supposedly the tech checked it at the cost to us…read moreof $155. He said it was fine... in spite of being terribly noisy. Later had to get an electrician on the weekend and the unit had a bearing out. When I called the GM at Precision he said he would check on it, talk to the technician and get back to me! That was September and still no call back. We are very unhappy! I certainly wouldn't recommend this company!

Tony went above and beyond installing my new AC. He and his crew are knowledgeable, courteous,…read moreprompt and really nice! I'm happy I used his company! His secretary, Maisy, is super friendly and got my questions answered right away. I really liked working with all of them.

Hay Camp dropped everything to fix my central air conditioning for my renters with a new born on a…read morevery hot July day. They were about my 4th call to HVAC service companies... all others said they were booked out 4-6 weeks and couldn't help. They quickly figured out the issue and had my rental property cooling off in no time. I'm grateful for a service company that had empathy for my tenants.

Our furnace went out and we called a repair man who said we needed another furnace. They gave us a…read morequote and said it would be 2 or 3 weeks. We called 3 other places and Boatwright was the only one to answer their phone! They came to look at our furnace and gave us a quote for less money and said they would have it in 3 days but they actually had it in 2 days and installed it. I would recommend them for furnace repair. I really like that they were efficient and they answered the phone!! Very nice people too!

he took a deposit and never showed up to do the work could…read morenot get my money back. would not return calls text or email

Set up an apt. No call till the end of the day stating "we didn't make it"... ya I figured…read more Rescheduled the next day, another no show. Sad as I used them last year with good results. Lost my business. Why is it so hard to be responsible?

Waking up on a beautiful fall morning in the Black Hills is heaven. However when you wake up…read morefreezing because your furnace stops blowing heat and you are completely stumped after basic furnace trouble shooting, One Way Service Pros were an absolute life saver! I called around 10:00am on a Monday, and their customer service rep Jessica was so very accommodating. She set up an appointment for 2pm Same Day! Their furnace specialist Chad showed up right on time. They charge $90 an hour plus parts. I thought this was going to cost me a fortune, however Chad got to work right away, found the problem immediately, and installed a new blower motor (this was our issue) within an hour! Chad was not only time efficient, he came ready with all of the necessary tools for any job as well as furnace parts in his truck! We have an older furnace so I was Very impressed that he carried all of the necessities for any furnace in the back of his pickup! The part prices were VERY fair and so was the hourly labor cost given these guys get there and get the job done right and done well. I would absolutely recommend One Way Service Pros to anyone. They are local and a business that truly cares for their community. Thank you One Way Service Pros! I don't have to worry about my family freezing tonight!