Couldn't be happier!…read more Had a difficult build, a rack-mount PC built into a server-chassis, and the end-product far exceeded my expectations. Price was more than fair, turn-around time was shorter than I expected and had absolutely no issues once installed. Build quality was excellent! I would happily return in the future and will recommend them to anybody!

My travel laptop displayed a hard drive failure message just before I left Florida for a month-long…read moretrip to North Carolina. Once I arrived, I called Handle with Care Computer Repair in Mills River, and Judy Dobbs, the owner, took care of me personally. She ordered the replacement hard drive before I even brought my laptop in so there would be no unnecessary delay. As soon as the part arrived, I dropped off my computer, and she had me back up and running quickly. Judy replaced the failed hard drive, performed a clean installation of Windows 11, and what impressed me most was that she truly went above and beyond. She took the time to reinstall my ESET security software, made sure everything was configured correctly, and even upgraded me to Windows 11 Pro for Workstations at no additional charge. Just as impressive was her pricing. The work was completed for a very fair price, and at no point did I feel like I was being sold services or products I didn't need. It's refreshing to find someone who combines exceptional technical expertise with honesty and integrity. Many people may not realize that Judy is not only the owner of Handle with Care, but also an exceptionally talented computer professional. As someone with a computer science degree who spent more than 25 years as a software engineer, I recognize technical expertise when I see it. Judy also has a computer science degree and spent many years in IT management, and it shows. She is knowledgeable, methodical, professional, and genuinely committed to doing the job right. Although I live in Florida, Judy has earned my trust and my future business. When I get home, I'll be purchasing my Windows 11 Pro for Workstations upgrade for my desktop computer and my future ESET security licenses through her without hesitation. If you're looking for someone with exceptional technical expertise, fair pricing, and old-fashioned integrity, I recommend Handle with Care Computer Repair without reservation. Judy Dobbs has earned every one of these five stars. If ten stars were an option, she'd get every one of them.

The team at Handle With Care were amazing. I stopped by when my computer case broke and they were…read moreable to give me a great temporary fix while the part was on order. They got my computer fixed and back to me quickly and the price was great. I would highly recommend them for anything you might need. Jason was awesome to work with.

Jason is my go-to guy for all my laptop issues! Whether it's my screen that needs updating, hard…read moredrive replacement or a million lost files he's able to fix any and every issue I've ever had, and quickly! The value of Jason's service is priceless! Thanks Jason for taking all my calls and keeping my laptop working well!

HUGE Shout-Out to Carter Computers! Recently, Enka-Candler Fire & Rescue had a need for assistance…read more "We needed just a dab of non-acid based soldering flux" to make an in-house repair to an electronic equipment. This proved to be a difficult product to locate. With assistance from the Manager from O'Reilly's in Candler we found Carter Computers and they were very helpful and provided us the non-acid based soldering flux we needed. Thank you Carter Computers for helping us out when we we're in a pinched!!! Howard Beddingfield, Chief Enka-Candler Fire & Rescue Candler, NC

Park Computers did a great job in clearing out apps that were working in the background that were…read moreadded without my knowledge. They checked a problem I was having, and improved the operating, of the laptop. The cleaned up the Windows start up page, and restored corrupted files, and when I brought in an external SSDrive the transferred my data and files for me. Kudos to Ryan Parks and his top notch staff.

I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

I've used their services a few times, and always had a good experience. Friendly and knowledgeable…read moreemployees, and my packages arrived quickly, and in good condition. They are especially helpful if you need to mail something that is heavy, or awkwardly shaped. I recommend them highly.

I cam back to this location after a while, great improvement in type and quality of service…read more Kristen was very friendly, helpful and professional.... Definitely I am going back to use their services again.....

Outstanding service and 5-Stars across the board! My…read morehusband bought a refurbished MacBook Pro from Emergency Tech Repair [ETR] about 2 years ago. He paid a fraction of the cost of a new MacBook and hasn't had any issues with it since! My 2019 iMac desktop was running slow and started shutting down. I am not tech-savvy, and my ignorance and frustration led me to take my computer to ETR for service. My technician's name was Matthew. He was very personable and incredibly helpful! Matthew ran a diagnostic and adjusted some things that I don't understand. He also discovered that my computer was bogged down with tons of useless saved files, as well as apps and programs running in the background, which he took care of. He found that there was nothing seriously wrong with my computer and it should be good for another 4-5 years. Matthew worked his magic and, for about $65, my computer now runs very quickly and no more shutdowns! There was never any pressure to spend extra money on unnecessary upgrades. I was treated as a valued customer, and received expert service and advice. My husband and I highly recommend Emergency Tech Repair for all your computer needs!

Two yrs ago would have given them a 5+. Seems they are growing faster than they can service, and I…read morecan understand this. But not treating customers well when minor issues arise is the worst. let me tell my story. I brought my computer to them needed cleaned up and new malware software. When I picked it up they gave wrong cord, and searched and found my cord. When I started using the computer it was still flashing pop ups and was now timing out on searches. I called and left a message the first week, then again a week later, no return call. So I took it back to them, explained the above to the clerk, he said okay and tried to charge me for a new service. I stated that the first service was not done properly, and unreturned voicemails. He said his voicemail had been messing up and he would message the owner. we stood waiting for 15min, no one else in the store. Asked if he had heard, he said no, asked it he could take it in and charge me when i picked up he said no, asked how we could resolve this that we did not have the time to continue to wait, he said he would need to hear from the Elijah before he could take the computer. At that point I offered to pay and speak with owner when I picked up, he refused, stated I could not wait and he told me "that is a your problem". Called in later and got a voice message that they are not taking new clients. So thanks for being so wonderful to us 2 years ago. Sorry you are overwhelmed. I hope the people you choose to treat poorly during this season are not the ones you need to survive long term.

The team was very responsive, friendly, had a good price, and did the work quickly. I would…read moredefinitely use them again.

Bought a refurbished laptop from Biltmore Computers and it's the best laptop I have ever owned…read more Their prices were just right and they even have a warranty for refurbished computers! This is my go to computer store now!

The owner is very professional and I've only had good experiences with him and his businessread more