George saved my bacon. After a Windows upgrade, my system was wonky with error messages about…read moremissing DLLs and, worst of all, Zoom wouldn't load. I can solve simple things, not this. He handled like an all-star. He picked up laptop, wore a mask when he arrived, not knowing if I had been vaccinated and showing care in case I hadn't and had it cured 2 hours later and returned, all for a reasonable price. Decent man. No BS!

George Wagner is extremely friendly, professional, extraordinarily knowledgeable, immensely…read moreresponsive, and absolutely gifted when it comes to educating the client. He is everything you conceivably want in a computer consultant.

great communication- ready to tackle new issues I threw at him. he also is a teacher! he didn't…read morejust fix it- I got some more knowledge on my new Mac.

Very good with MRG consulting who solved my problem. But others from Yelp impersonated him and…read moretook money from me. Yelp did by help resolve the problem

My computer was running very slow and contacted PC AVL about a quote. They took a look at my…read morecomputer and noticed I had a virus infection. They were able to easily remote in and remove the virus at a reasonable cost. PC AVL is very professional and the cost for services are reasonable.

From the owner: We place high customer service and satisfaction as a priority for our community.read more

Wow. I was ripped off by Staples when I signed up for my protection plan, and I was suddenly out a…read more$500 laptop. I brought it to Tech House, hoping it wasn't dead--it was. I told them I'd be willing/eager to purchase a new one from them, as a small business. The tech messaged me an hour later that he'd found the same machine (which I loved) at another business, on sale, even. He saved me over a hundred dollars at his own loss, and I thought that was the mark of a businessman out to keep his customers long-term. We have since had two other machines repaired there, and the guys have been professional, quick and very affordable. I would ABSOLUTELY recommend them in a heartbeat.

I wish I could rate Tech House 100 stars! This place and these professionals are amazing. Fast…read moreturnaround, the BEST quote you will find, personal service, owned and operated by people of color, tech coexisting with plants in the beautiful interior. I can not say enough good things. I was visiting Asheville for my birthday and had to work remote. While at the hotel my computer totally died. My screen AND hard drive were done for. I was in complete distress. Tech House advised me how to get my computer through the weekend by using work-arounds so I could still get my work done. When I got back to Raleigh, the quotes I got from other tech companies were WAY higher than Tech House, so I ended up mailing them my computer to fix. They gave me the BEST price, BEST service, and fixed more than I even knew was wrong. They kept me informed every step of the way and made sure I agreed to every change that was made. The service was very personal. I was in a hard spot financially and they made it work. These guys are the best. Anuj is just awesome. Now my laptop works perfectly.

These guys were SO helpful when I brought in my broken MacBook Air!!! I was looking at having to…read morebuy a new computer, but they gave me a way more affordable work-around, and I couldn't be more grateful! I will always go to them first before resorting to the Best Buy Geek Squad.

What the heck happened to Charlotte street computers? Did they change owners? I used them in the…read morepast (so, pre covid) for various things and always had great service. This time, I needed a MacBook Air battery looked at (and a Pro, but we never got that far). I was told it'd be $107 per device just for a diagnosis. Not ideal, but how much it would actually cost to replace the battery? "I dunno." Seriously? After pushing, the guy reluctantly went to check, making it clear I was inconveniencing him. He came back with a quote--for the wrong model--then told me they couldn't provide an estimate for my specific machine. So, to be clear: I could pay $107, get hit with a sky-high repair cost, and still walk away needing a battery? And you can't even give me a ballpark figure? "Yep." That's not my idea of good customer service. How can they not have a rough estimate for a battery replacement? I used to recommend them, but not anymore.

There are times in life when you're lucky. I depend on my laptops daily and when a display failed…read moreto start, I called Dan at WNC. He answered promptly, was at our home, twice in the same day, concluded that the motherboard was the cause, and determined that Lenovo may replace the mboard at no cost. All this for a minimal diagnostic charge. Additionally, Dan is great company as he works.......what else could you ask? You won't go wrong with him in our area!

Every now and then I have an experience with a service provider that leaves me feeling good... but…read morerarely. I'm very happy to say that my experience with Gordon has been one of those rare times. Despite some complication, Gordon persevered, made good suggestion, and got the work done... correctly! A bonus is that I felt the price was very fair. I would highly recommend Gordon/Go To Gordon.

Gordon is very knowledgeable about computers. I brought him a slow, noisy pc, and in no time he had…read moreit running quickly and smoothly. He was able to fix an obscure problem with my CD drive, and he explained to me, in terms I could understand, some easy ways to keep my computer running better. Definitely someone you can count on!