I got a Brazilian at the ten spot and it was great, it was a cool spot and all the girls were very…read morenice and accommodating. I'll definitely be coming back

I went to the 10 Spot today for a friends birthday to get gel manicures with her. They were a few…read moreminutes late getting started but that was no big deal as we were not in a hurry. Their tools were clean and so was the entire salon. This was my first manicure since I was 14 years old and I am now 28 so yes it has been a very long time. LOL! I was very happy with how my manicure turned out. The colours I picked were called Emerald lights and sir teal to you. These two colours gave my nails a sort of mermaid look which I absolutely love! My friend chose purple and gold for her nails. Thank you 10 spot for making my gel manicure a good

My forehead expression lines have been bothering me for years, so I finally decided to inquire…read moreabout Botox, and I'm so happy that I did!!!! After a thorough consultation with Sunny, we went ahead with "before" pictures and the injections. I think I needed 21 units...or thereabouts. It didn't hurt like I thought it would, it took over a week to see full results (this is normal), it wasn't as expensive as I thought it would be, and I will absolutely be doing it again. They also sell a great line of skin care and other products....the vitamin C powder leaves my skin looking dewy, youthful and bright....get some!!!! You're welcome! Last thing I'll say is this....there is no shame in taking care of something if it bothers you! This was a subtle change that nobody would ever have noticed, except that I told everyone all about it!!!! :)

I asked the staff at Laserderm what might be possible for a cosmetic procedure and then went…read morethrough with their recommendation. Paid over $600 and after 3 months of healing, even though there were no problems and it all went according to plan, it looks worse than before. I'm so disappointed they gave me such terrible advice. Went to another clinic and apparently any dermatologist would have known this would happen. I'd be to Laserderm once before and it was helpful the first time, but they should have known better. Guess they were solely interested in making more money.

After my consultation I was extremely impressed with Alison (owner and head esthetician). She was…read moreprofessional, knowledgable and made me feel very comfortable. I went in for laser hair removal. I only had 1 session after my free consultation and the results are very positive so far. I'm looking forward to my next sessions to be completely hair free! Alison has lots of incentive programs and very affordable rates. She has state of the art laser machines too, which is key. Rumor has it she does killer facials. Can't wait to try one! A must for sure! Free parking, clean and comfortable atmosphere.

From the owner: It is our mission to help you feel and look your personal best by tailoring our services to meet…read moreyour individual needs. Ottawa Laser Clinic has been providing laser hair removal, tattoo removal and skin treatments since 2008. OLC is the winner of the prestigious consumer choice award for business excellence in the category of laser hair removal for the last 13 years in a row. We are also the Top Choice Award winners for 10 consecutive years as well. Our goal is to provide personal and professional care to all of our clients. We work with the industry leaders in technology and product lines, and our staff are all certified and experienced in their fields.

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

As part of our stay last August we ventured to their on site spa Koena…read more Okay so a bonus...because we were staying at the Chateau Cartier hotel ...we only had to pay once to get into the spa!!! We were given wrist bands that allowed us to have in and out privileges for our two night stay Totally amazing!!! We went twice during the day and at night Night is definitely busier vibe so heads up We went early morning and if you want a more chill vibe ...then go during this time We really took in the spa this time hitting the salt room Soooo relaxing in there We did some saunas and hot tubs and steam rooms My hubby did a few rituals to sweat it out and did the salt scrub as well Overall the price and quality are soooo worth it and I totally want to come back again here!!!

We went a week again to Koena while staying at the Chateau Cartier…read more Our second time visiting We decided just to use the pools saunas and steam rooms Super super cheap...$49 for the whole day and $39 at night ...and because we were hotel guests we had in/out privileges for our entire stay!!! We enjoyed the hot tubs, steam rooms, saunas and the salt room I did two rituals in the sauna and completely survived them on both occasions The staff there are super chill and friendly We ended up eating at the bistro as well for dinner one evening Food is super good We had the med bowl, hummus board and I had the turkey croissant sandwich The quality there is more than what they charge...smaller than somewhere like Thermea but totally worth it Of note....expect it to be busy in the evenings That's their busy time and I can only imagine what it's like on weekends We will definitely come back to this gem of a spa that we found

Ah-mazing! I had…read morebeen curious about threading for a while, and happened upon this little stand in the mall while doing some boxing week shopping. My friend and I agreed that we could use a break from the obscene spending we were doing so we decided to try it out. For less than $13 and 5 minutes, there were zero regrets. The ladies were quick and friendly- they really knew what they were doing! I somewhat expected the experience to hurt (at least as much as a wax) but I was amazed at their speed and precision. I barely felt it at all. I'm usually one of those people who ends up incredibly red-faced after any kind of procedure (waxes, facials, etc...) but the threading was easy on my sensitive skin and I had no problem wandering the mall post-treatment. Overall, I say if you're curious- give this place a shot! If you're at the mall anyways, it's just an added bonus.

After being disappointed with the last place I went to, I prayed to the eyebrow god this place…read morewould be better. I arrived 15 minutes earlier and the lady was able to see me right away. It was not the lady I requested online but she was kind. You have to sign in on an ipad upon arrival. She spent about 10 minutes and and made sure both brows were straight as they could be. Then she wiped my brows with aloe. I paid and went on my merry way. Only why I deducted a star is because they do not put powder on your brows before you begin in order to remove excess oil on the skin. Since my eyebrow lady is 2 hours away, this salon will have to be my new go to from now on.

Good massage. What I did not like was the lady giving me the massage was on the phone, making…read moreappointments, and also talking loud on the phone. Not very relaxing. I wanted to speak to her about this after my massage, but, guess what? She was on the phone, again. I was not overly impressed by this.

Chinese owned small massage parlor which also offered facial. My husband i each got a 90min…read moreChinese acupressure massage. The treatment have showers so you can take a quick rinse after your massage which is great so we don't feel "oily" afterwards. If you've never had a Chinese style deep tissue acupressure massage, this is a good place. I'd ask for the male message therapist.

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting