Very disorganized office care. Billing errors. Rude staff and manager. Doctors and staff often lie to cya. It's all about the money. Owned by private equity monopoly. Impersonal. Unprofessional. read more

I transferred to this facility after the office in St. Vincent closed. This was my second visit and unfortunately I was unable to see the doctor because they were running 30+ minutes late and I had to return to work. The staff never offered a reason for the delay. read more

Some of the providers seem to think it's okay to force medical care on patients. They act as if patients are required to do every single procedure or treatment forced upon the patient. They get upset when the patient doesn't want to do "recommended medical treatment or procedures " the do not respect religious beliefs or what the patient actually wants. I plan on leaving this facility and this is why. Providers and workers are rude and forceful with the exception of a few. You see different providers and they expect to know you and your entire background for those few minutes because of what's written in the chart. Seems more like a business model where MONEY comes before the actual care of the patient. And the second you don't want something they ordered...you're the enemy. Patient doesn't come first here. Money does...and it's extremely sad that the medical profession has come to this. The oath to the patients doesn't apply here. I wish someone would have warned me or that I took the time to read other reviews. read more

LADIES BEWARE: I highly advise against going to WomensCare obgyn. I have had a horrible experience with their staff including receiving several papers of classified info including other woman's SSN, address, medical history and insurance information in my intake forms. During my annual visit a test was performed without my knowledge or consent after I explicitly told the nurse Kimburlie Adkin's NOT to perform any additional tests. After seeking to resolve this for the last 11 days I was told by Stephanie the office manager and MJ the nurse manager they would not do anything to assist me. I have filed complaints regarding the multiple HIPPA violations and with the department of health. I fear for the safety and privacy of any woman seeking medical care there. read more

Dr. Ruis, with the high risk side of the practice, showed zero consideration of my prior medical history and knowledge of my condition before bullying me into an unwanted and unnecessary induction through the threat of an AMA, without an actual conversation with me and no evidence to base her order off of. The induction led to 60 hours of labor, every intervention possible, and a C-section as neither I nor my baby were ready. I am not sure if she was having a bad day or has a problem with her patients asking questions and being involved in their own care, but the data used to force the induction did not meet any of her previously provided "induction" numbers. Instead of discussing her concerns with me, Dr. Ruis ordered additional tests, did not use them, and had her nurse try and force me to sign an AMA for "refusing an induction". I will be switching providers to avoid having to interact with Dr. Ruis again, and suggest that anyone who is actively involved in their care be cautious of allowing her to be part of your care team. read more

I'm in coming here for probably a decade. Everybody that works here is nice and they continuously work to become more efficient. They have nice little touches like making sure there are plenty of tissues in the changing room and Dr. Browning is just fantastic. She's a real person and it makes it so much better. I have been to several OB doctors in my life and she is the best by far. All the staff I have encountered have been friendly and nice and efficient. The waiting room is fine, the only downside is the damn parking lot. You have to park in P2 and get on the elevator go down to one walk to the other elevator and go up to floor 2. As an aside the hospital cafeteria is really excellent here. read more

Do not schedule here. They do not follow through with submitting prescription requests, filling out paperwork to provide employers for MAT Leave, and DO NOT ever answer the phone. When you finally get someone on the line, they just hang up on you, or take a note for a follow up call that never happens. read more

Dr. Miller listened to me when no one else would. I have never been more stressed out prior to meeting with him. Literally I was crying every OB/GYN encounter because no one would listen. THIS PLACE IS AWESOME!!! read more

The doctor's are okay, with the exception of Dr. Froutz. She thought it was acceptable to slap me on my back, shame me for having swollen legs and yelled at me for not knowing about an issue with the umbilical cord during my pregnancy. The doctors nor the nurses ever talk about any results with you. The scheduling staff is incredibly rude. They cut you off when you're talking, talk over you, reschedule your appointments without talking to you prior. They do not provide any billing statements, continuously say "oh this is your last payment," to then charge you at your next appointment. read more

Worst experience. From scheduling my very first appointment for them waiting until after I've been seen multiple times to Inform me they aren't able to process my insurance. Rude receptionist and rude billing department. They have absolutely no experience talking to people. Their appointments are outrageously long and they don't care about any of my concerns. They have a horrible office location with no directions on how to get from their parking garage to their office. To top it off their office is run down and dirty. Find a different OBGYN if at all possible. I should have listened to the reviews before coming here. read more

I've been calling the billing department for weeks and cannot get a call back on a surprise billing issue.

This place is 10/10 horrible. The office ladies are so exasperatingly unaware of anything going on in the office. My appointment has now been canceled twice without anyone notifying me. This second time, which was just now, I waited literally IN THE OFFICE LOBBY for 40 minutes and while they were calling patients back, no one thought to ask if I had been helped. Then I never received a courtesy call to see if I was planning on keeping my appointment. When they went to see if they could find my appointment, I was told the DOCTOR LEFT because he didn't think I showed, and I could return in 1.5 hours to get the appointment in. The girl at the desk today was so rude and said she didn't know I was there. Must be hard to see over all the chit chatting being done. I'll be switching offices promptly. read more

Horrible!!! I wish i could give them a zero. If you have an appointment arrive 2 hours late because that is when you will be seen. Front desk seem nice. Dr Acholonu moves super slow and tries to complete unnecessary procedures which wasn't why i was referred to him!!! This was my first and last visit. My previous Dr was caring and listened before he moved. DR Acholonu wouldn't follow my doctors orders. It has to be his way or no way. I left without getting anything done. Don't go unless you have time to waste! read more

I loved Women's care until the day before I was due to have major surgery I received a call my Surgeon no longer worked for the Practice. I never received an explanation, just a statement I could continue with the surgery with a stranger, come in and start over or find another Physician. Since that time I have been less than pleased with the process. A GYN is a very personal Physican and should be regarded as such not just another number. read more

I'm pretty displeased with this place, but unfortunately they have a monopoly on North Florida and there aren't many other places to go. I used to go to the Southpoint location, but now go to the one in Mandarin. I scheduled a 9am appointment, was seen around 10:30, and asked for a referral to be sent over for Physical Therapy, and it took almost a week to have that sent over. I called them to follow up on this, because my schedule gets slammed and I wanted to get in while I have an open hour in a couple of weeks, and after being transferred 4 times, the referral coordinator told me she had to handle lab referrals before any others and has been out of the office. A little disappointing. I couldn't recommend them. read more

My first visit with this clinic took two hours to see the doctor for an annual. Phlebotomist/nurse was SO kind but my interaction with my gynecologist Dr. Amy Greenwald has not been the best. I was patient knowing that I wouldn't want my appointment to be rushed and the patients before me deserve the type of care that I want with my appointment. My appointment was indeed rushed though. And months later I called to get a referral to continue seeing a pelvic floor therapist. I have not given birth nor do I have leaking or pain but as I explained to the office in attempt for a referral, why should we wait until our pelvic floor is in bad shape to work on it? I wanted to educate myself and advocate for my health and was told by who I talked to Greenwald would not give me a referral for preventative care. I offered if I came in and was re-seen would they give me a referral and was told if there is not a problem with my pelvic floor, they would not give me a referral. It's absolutely takes nothing and is no danger to anyones license to approve a physical therapy referral for me. This referral keep in mind would not fully cover these physical therapy appointments I was still paying decent co-pays every week. So with already a bad taste in my mouth about this interaction and lack of support for me advocating for my health they called today to talk to me and give me counseling and results from an ultrasound they referred me to have done 6 months ago. I do not trust this facility. Super disappointed in the quality of care. Accidents happen but they seem to let a lot slip through their fingertips and I don't want to be one of those patients. It seems like most facilities these days are quantity over quality. read more

Wife was kept waiting so long that she left. Then on next visit was denied refills on rx that the real Dr Phelan, Timothy and sadly retired, had prescribed for years. No explanation. Bonus, rude and defensive staff. ZERO! read more

What a joke. First visit to this group with my wife, extremely long wait. It seems they overbook their appointments to account for no shows but the people that arrive pay for it. Our appointment was for 2:30pm... it's 4:18pm... we havnt been seen yet. Edit: Live tweeting this.. 5:17pm now... nurse said another 45 minutes till we see the Doc. Rescheduling the exam so that we can get our other kid from day care. Pass on this place if you can. read more

If you like waiting an insanely long time (well after scheduled appointment time) just plan on being there well over an hour past scheduled time. Second d issue is service is horrible. The OBGYN is incompetent and staff seems to have absolutely no clue. The Gynocologist is a complete liar and said I can't see anybody else through my insurance in the entire state of Florida. That she called my insurance company and they told her there are no other options. Lol right. She never called my insurance company. I called them and they provided several options. For a second opinion as the specialist she referred me to did not work out. What's funny is the doctor she referred me to said she is "a complete idiot who doesn't know what she is talking about." After hearing what she stated I had and why I was told to see him. They also may double charge you over a year after your visit. So make sure to get and keep your transaction number. If you pay online it may be sent per billing staff to a different company and a completely different business which they can't track. KEEP YOUR TRANSACTION NUMBER AND DOCUMENT HOW YOU PAID THE BILL (online, in office, or over phone). Or you could get charged twice. You may get a bill over a year after it being due. They don't keep records well and even send bill to incorrect address even with correct address. read more

Wonderful/Caring physicians and staff in great location with a river view. Pleasant and smiling faces greet you upon arriving. Great to have a health care profession who is concerned about the patient holistic read more

Women's Care - Jacksonville - Great quality care and excellent physicians and courteous staff. - Obstetricians & Gynecologists Near Me - Jacksonville, Florida

Customer service is absolutely nonexistent. They have so many cases with random billing even though my insurance covers my annual appointments- they charged me $150. When I tried to call and change a prescription earlier in the year, they never answered. I left so many messages and never got a call back. Now, I'm long overdue for another appointment, and because all of the OBGYNs in Jacksonville are terrible, I try to call for an annual appointment out of pure necessity. Their phone hours are 8:30am to 3:30pm. I called and called from 8:30 until 9:20 because I had things to do today so I figured I'd call when they opened and get my scheduling done quick. I was wrong. By 9:20 they STILL haven't switched their phones to on. I kept hearing the annoying message saying to call back during their phone hours WHICH I WAS. Even in office, they are rude. It's just so bad no matter how much I look in to a new OBGYN, all of the ones here are associated with North Florida or Faben, both terrible with customer service. This is a doctors office. Treat your patients right. read more

Don't ever work for these people! I was promised a job. I got hired March 5th... got told I could start March 12th the office manger Priscilla ignored me until the Friday before I was supouse to start , to aware me that the girl I was supouse to be replacing hasn't left and that she couldn't start me. Well I wait a month in a half and she lets me start. She still has no room for me . Just puts me in. Well on 04/16 was my first day . I shadowed some girl named Victoria , well this Morining I email Priscilla asking if I could be transferred because of the distance I live off Kernan , my sons daycare is off Hodges. And before I started there she said she was sending my resume to other places to try to get me in faster. Well today . When I asked to be transferred I wasn't aware that there was a (6 month to a year) rule considering Priscilla told me I could go to the beach location. I even have a voicemail of her saying she would try to find me another location. Well she fires me through email all because I asked to go to another location, and then she calls me because of course I called cooperate so she wants to save her ass. So she call s me leaves me a voicemail telling me she was sorry for the misunderstanding and she was trying to help me , and she would find me a job closer to the beaches. I call her back and leave a voicemail. And then I email her. She calls back 5:10 she tells me I'm not the right fit for the postion . After all I did my first day was shadow someone , and also tells me the position is no longer available. Corrupt corrupt company!! read more

I'm new in town and went to Dr. Tracy Wells for a refill on the hormones I've been taking for years. She interrogated me like I was a criminal, was arrogant and even pointed to her brain and said "It's all up here!" Not true! I wasn't expecting that kind of rough treatment from anyone, especially a gynecologist. If you're looking for someone to treat you with dignity and compassion, don't go to her! read more

Please for your sake try a different division if you go to NFOBGYN, specifically Dr. Laubscher. These people are HORRIBLE with communication, they discharged me (which is practically unheard of from my research, since this has never happened to me before) saying I didn't make a follow up appointment. Umm.. no one ever called me or sent anything on the patient portal app that they have. They just sent a letter to my OLD address saying "F U" basically (I never saw this supposed letter they sent because it was snail mail to an old address, even though they have my phone number, email, & app access). Since NFOBGYN pretty much dominates Jacksonville.. I'm screwed. Their office won't call me back to discuss what happened, the lady that I keep getting on the phone (Kim) is very unpleasant and unhelpful. I'm just blown away by how ridiculous I'm being treated as a patient. Guess I'll suffer until these people finally answer my calls. read more