Dr. Clemons is amazing. Her bedside manner is very warm and she is very patient and knowledgeable. She addresses all of my concerns and takes her time. In addition, the staff is very friendly and professional. The reasons why I didn't give them 5 stars are because you have to schedule a routine appointment months ahead of time for the Westchase location and they may reschedule you for an even later date without much notice (this recently happened to me). Also, the wait at Westchase for a physician visit can take an hour or more (between the office waiting room and the back waiting room). Is this enough to stop me from returning. Absolutely not. When I've found an excellent doctor that I can trust, I will wait patiently in all waiting rooms while reading a book. read more

Women's Care - Obstetricians & Gynecologists Near Me - Tampa, Florida

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Very long wait at this office. You'll almost never get seen right on time. The location is very convenient for the Westchase neighborhood. The front desk person is nice but very very slow. She takes forever to check you in and to schedule the next appointment. The office is very clean though and depending on who the staff is, some are very nice and some, you can tell that they can't wait to leave for the day. Overall, I go here because they accept my insurance and it's the closest location to me but I would give this 2 stars. read more

Women's Care - Waiting area - Obstetricians & Gynecologists Near Me - Tampa, Florida

As a New patient I came in an hour early and still not seen 45 mins + past my actual appointment time. Lets not mention I had to wait over a month for their earliest appointment . Don't come here if you can avoid it. if I can give zero rating I would. read more

Administration for Women's Care is HORRIBLE!!!!! I've been scheduled at the wrong location, given a $1,500 bill when I should have only been charged a co pay for an office visit and cancelled at the last minute twice. Not to mention, anytime you call them it takes FOREVER to get a hold of anyone. I was on the phone for 38 mins today trying to reschedule an appointment because I used the online appointment booking time (trying to save time not calling the office) The online person scheduled something that didn't work with my schedule. Not sure how you can book an appointment without confirming with a client that the day and time works........ Not to mention, after my 38 min wait today, I decided to press "*" to leave a message for someone to call me back and SHOCKING the mailbox was full and then my call was ended by Women's Care......... Time to look for another gyno......... read more

The woman of color on the front desk is the dumbest and most uneducated and unhelpful person I have ever met in my entire life. They scheduled my wife for an induction at the hospital and nobody call us to let us know, they also schedule her for an appointment on the Lutz office (we live in Westchase) without our knowledge; we only found out about both appointments by chance. We won't be coming here for our second child, that's for sure! read more

I set an appointment with a Doctor, it registered to nurse practitioner. I need the appointment for a pertinent condition. The office cancelled with out reason, so I called the office. The first medical receptionist didn't even ask for my name or date of birth and stopped speaking on the phone. The second receptionist told me the NP does not work there. Poor patient care and coordination I do not recommend. read more

This is my second experience with this group. My first was five years ago when I was pregnant with my daughter. The experience was so pleasant that when I needed to see a gynecologist I contacted them again. The facilities are clean, COVID measures are in place and the staff was very pleasant. The receptionist went out of her way to assure me the pens were cleaned afte reach use. She requested for me to return pen to her not in the cup I took it from so it could be sanitized. The only remotely negative experience I had was it took more than five weeks to get an appointment with Dr Perry. I could have seen another doctor two weeks earlier however, I decided to wait. I wanted to be seen by her because I had a great experience during the labor and delivery of my daughter. She is very knowledgeable and it is obvious she enjoys her profession. read more

WHAT A SCAM! I was pregnant and before my due date they make sure you pay them (in my case $1250). I asked my insurance about that and they have never heard that patients pay before anything is done but if I didn't pay they would have refused me. I asked what if I have a miscarriage or deliver at home and they reassured me I'd the equivalent money back. Sure enough I delivered in an ambulance and they DID NOT REFUND ME. In fact they even charged my insurance another $8000 for a vaginal delivery that never happened with them. WHAT?? Now I am stressed and disappointed. read more

No one answers the phone. I called 4 separate times to make an appointment for my daughter, and every time I was left on hold in excess of 20 minutes. Even when I choose the option "If you are in labor or if this is a medical emergency," it just rings and rings. I tried leaving a message through the portal, but unless I am logged in as her, I don't have any way to contact the office. read more

Scheduling is not the easiest, but Dr. Botelho is great! She has a wonderful bedside manner and is easy to talk to.

I had a miscarriage and subsequent 2D&C surgical procedures. I was scheduled for a post-op consult. My physician's bill for the surgical procedure had not been received in the mail yet (was mailed Thursday prior to post op visit the next Tuesday). I was greeted at the front desk with an ultimatum of the balance being paid immediately, or I can't have the post surgical consult! This is NOT policy, but I needed to be seen, so I opted to pay half regardless of the absence of a written proof of the bill. Totally insensitive and manipulative Manager at the Linebaugh office. But I kept it together and had my consult by the best Gynecologist they have, Dr. Clemmons! The nurses are awesome as well! I will only return if Dr. Clemmons is available! read more

I go to Women's Care on Linebaugh because it's emergency and the location is closed to home. The physician is not gentle. She is rough. After receiving the test results, I called the nurse for clarification and left messages. She did not return the calls. DO NOT recommend this place to anyone!! read more

NPR office Receptionist is RUDE. I booked two months ahead. The day before my appt, I received a text to be there at 10:15 which was my appointment time. I arrived early but had to park in the far end of the parking lot. I tried to call but I was caller number 31 and the receptionist was completely rude even though I was inside standing at her window five minutes early. read more

Every single time I need a lab ordered for quest diagnostics, I go and wait for hours to be seen only to be told that MY DOCTORS OFFICE HAS NOT SENT ORDERS FOR MY LABS. Multiple times this has happened. . . The Dr. is very nice but the coordination of this office is a problem. I'm looking for a new fertility specialist ASAP. Update: 3 times in two months, the administrative procedures have failed to get my information to labs for blood work and also to my new provider. read more

I have been a long time patient of Women's Care - 20 years to be exact. The practice used to be good, professional and friendly. This is no longer the case. My 2 previous providers have retired and the new "physicians" at the practice are subpar at best. In 2018 I went to see Dr. Clemons for a routine exam and a complaint of side pain. She dismissed my pain and was about to leave the office, I protested bc having a medical background, I knew there was something amiss. After pushing the issue, Dr. Clemons send me for an ultrasound only to see a mass on my ovary, that would have been impossible to miss during my physical exam. Fast forward to currently- I am returning for my first postoperative exam appointment with Dr. Klein in the Westchase office. Driving there I saw I was going to be a few minutes late due to a traffic jam and had the courtesy to call the office- I was told no problem. Only to arrive 3 minutes late and told the Dr. Klein will not see me because according to the front desk receptionist "she has a flight and wants to get out of here" . This is inexcusable, extremely irresponsible and unprofessional. The receptionist laughed and explained this has happened to her in the past. I plan on filing an ethics complaint against Dr. Klein and Women's Care. I don't recommend this practice for anyone that has an ounce of integrity or cares about their personal health and safety read more

What an amazing experience! The entire staff is so professional and kind. After having a terrible experience at another Tampa OB, I was so anxious to find a proper obgyn. I was recommended Women's Care by a coworker. Today I was checked in by Monica who is such a sweet heart. She greeted me right away & was very helpful with my new patient forms. My nurse Jennifer took me back to the exam room & was super personable & knowledgeable! NP. Stabinski saw me today. She is by far the most genuine, kind, professional, & knowledgeable OB I've ever been to. Not only did she listen, but provided useful feedback. Finally, i was checked out by Annette, who thanked me for my time & welcomes me to the practice! So satisfied! I will tell everyone about my experience with WCF Westchase! read more

Where do I begin, first off my wife is pregnant with our first child and they seem to only worry about themselves. I never heard a doctor preach more about treating his staff with respect than his staff treating my wife with respect. Obviously a pregnant woman will be moody and on edge but I guess being in their profession they wouldn't know (insert sarcasm). Then after making us pay way more than our standard copay should've been they also charged us for some paperwork needed for her job! THEN only for us to receive a bill of $1,200 after our second visit because they failed to mention her insurance was not accepted??? I can not stress how this place should be avoided and honestly I'd rather go to one of those walk in clinics for the treatment my wife received there. Completely unacceptable and no regards towards women who obviously are stressed. read more

Five stars for Dr. Rivera, I've never felt more at ease with a doctor before. She's knowledgeable, professional, and compassionate. Everything has always been very clean during my visit, and I've never had a bad experience during my exams. I never feel rushed during my appointments, and I can tell she really cares about her patients. I took off one star because the office staff is not very welcoming at all and at times straight up rude. They generally don't look at you when you come in for your appointment, and if you have a question they will look at you like you're an idiot. A couple of them seem to hate their jobs and are on the offensive at all times. I had someone tell me over the phone today "we don't work on weekends" when I asked if there was a way to tell if a message through the online patient portal went through... not sure how that was related to what I asked. Just not pleasant to deal with. Overall, I do recommend this practice, but just expect a bit of snappiness when you try to make an appointment or get info. read more

I absolutely love this practice. The office staff is friendly and attentive and the nurses are prompt and helpful, while being friendly during their routine. I'm personally a huge fan of the doctors in this group. Dr. Clemens, Dr. Bevilaqua and Dr. Bohtelo are my favorites, however, the others are very professional and friendly. Each doctor brings a different personality and bedside manner, while keeping it professional and tending to patient's needs. I always feel like I'm given adequate time with the doctors and they give me their undivided attention whenever necessary. They are compassionate, empathetic, and very thorough. Dr. Clemens delivered my daughter via cesarean and she made it a priority to put me at ease through the entire prenatal care and delivery. The exam rooms are always kept clean and sterile and the waiting rooms are equipped with plenty of toys and books for little ones, magazines, and televisions for entertainment while you wait. There is ample parking in the lot outside. If you are looking for an OB/GYN, this is an excellent practice and group of doctors. read more

I hate leaving 1 star reviews but I've never really had the experience I had anywhere else but here. I saw Dr. Rivera who I really really enjoyed seeing and if she was in another office would continue to see her. I had an appointment last fall (Fall 2017) for my annual check up as a new patient seeing as I just moved to Florida. Waited a bit to see her but have worked in doctor's offices in the past and can completely understand the hectic-ness than can consume you so didn't think much of it. Thought the staff seemed okay - maybe a little rough around the edges but alright. Fast forward to a month ago (July 2018) and I realized that I more than likely had a UTI that was going to need medication. At my prior office I could call and get a script for antibiotics but wasn't sure of the policies of whether I needed to be seen first at Dr. Rivera's office or not. Called around 1:00 on Wednesday afternoon and was told my message would have to be transferred to the Triage Nurse. Perfectly understandable. Left her a message relaying my message regarding my symptoms and relaying that in the past when I've gotten them I didn't always need to be seen. I receive a call at 5:15 that afternoon - pick up the phone and immediately get hung up on after saying hello. I recognize the number and wait next to my phone thinking there was an issue on their side. Two minutes later the phone rings again and I answer and AGAIN I get hung up. I call back this time - of course it's after hours so I can't get a hold of anyone and then I never receive another message or voicemail or phone call from them again.... Finally just had to suck it up and take the hike the the Minute Clinic and I did in fact...have a UTI that needed antbiotics. I'm now actively looking for another office seeing as I couldn't imagine if I was calling for something labor or pregnancy related and never hearing back... read more

DO NOT EVEN BOTHER DIALING!! Called Lifetime OB/GYN on Monday 08/12 to set my first OB/care continuation appointment from Reproductive Medicine Group as I am pregnant after infertility. I was informed by my GYN the first OB appt. should be between weeks 8-9, which would be 08/14-23/2019. Lifetime asked me my last missed period date then offered to schedule me at the END of the LAST week of August! When I asked, "Why so late? It should be earlier - week 8 or 9" The receptionist, Caroline, realized she didn't listen to me explain why I was calling - I KNOW that I am pregnant, and how far along because this is a CONTINUATION OF CARE appointment - not a pregnancy confirmation. (Even if it was a confirmation, an OB office shouldn't wait until 11 WEEKS along to let you know you're with child.) Caroline then bluntly informed me she would not book my appointment until a doctor reviewed my medical records from the Reproductive/GYN office. The GYN kindly faxed these records the next business morning with a confirmation Tuesday at 8:03AM. I NEVER got a call back from Lifetime!!! I finally called them on Thursday at 9:03AM and asked why I never got a call to schedule (as my appointment should be very soon, for the following week) and was told they never received the records. I called my GYN immediately after and was provided proof the fax was sent to the correct number provided by Caroline at Lifetime. I called Lifetime back (again) and asked them to please check everywhere as it was faxed successfully Tuesday at 8:03AM - No reason they shouldn't have already received, reviewed, and called to schedule. She swore they didn't have it anywhere - including the doctors offices, even though it was sent directly to Suzanne Clemons (the OB). I called my GYN back and asked them to fax again since Lifetime LOST the original record fax. I called Lifetime back (call #3 on Thurs) and informed Caroline the GYN was remitting fax again, immediately, so she should receive within a few moments. "PLEASE, since the original fax was lost, have a doctor review AS SOON AS POSSIBLE so I can be scheduled." I begged. The GYN was even nice enough to call me a minute later at 9:25AM to confirm the SECOND fax was also successful. By Thursday at 3:41 I was STILL WAITING for a call to schedule so I (AGAIN) called Lifetime to follow up (since they have a terrible record of doing so themselves). Caroline still refused to schedule me. I was SO DEFEATED that my husband ended up calling the office manager, Pam, on Friday morning. He explained this is our first pregnancy after 3.5 years of infertility and the staff has been absolutely terrible in providing customer service. He kindly asked for a call back to schedule THAT DAY. By 2pm, STILL NO CALL. He called the office to get an answering service who informed him THE STAFF LEFT and no one was there. Then, on Monday at 8:23AM, Caroline had the nerve to leave me a voicemail saying she could schedule me for SEPTEMBER. Unfortunately, I missed the call so I dialed back after official office opening at 8:30AM and their auto answering service was still on. (Should I be surprised at this point?) I called again a few moments later and was able to be connected to Caroline. I informed her the answering service was still on even though it was after 8:30AM and she denied that it was. I asked for office manager Pam and Caroline said she could put me through to voicemail. I'm DONE leaving messages for this SATANIC group of medical staff. I cant even believe they had the gull to think I would be their patient??! Caroline had NO compassion or even emotion towards her multiple failures. LIFETIME OB/GYN IS THE ABSOLUTE WORST OB you could EVER go to...and I never even made it in the door. How sad is that??! Do you think the practice is doing so well they can afford to lose so many potential patients??? I would not suggest to my worst enemy. The place should just burn to the ground and their office staff should do the world a favor and go where their customer service skills are complimented - Walmart. Luckily, we were able to locate Woman's Care FL on W Virginia Ave in Tampa. Called, answered on 2nd ring. Got an appointment the next week NO ISSUES. Realized we accidentally scheduled at their alternate office location was receptionist HAPPILY fixed for us - same day, nearly the same hour at the desired location. Receptionist took her time to explain their process of using a team of doctors who rotate. I am so confident this place is the right choice for my growing family. I have not even been to the office and would recommend to any expecting lady. read more

Went here as a referral from Fast Trac. Originally went in for possible UTI, they felt a pelvic mass and referred me here. BIG MISTAKE! Did another urinalysis even though i had done that and FastTrac sent it out. Saw DR. Jeffrey unfortunately!! He made me super uncomfortable and with an internal, rough and uncomfortable exam states that i have a tumor the size of a small tissue box and is two pounds in size. Of course this is unsettling and was upset. He told me you need a hysterectomy, of course unsettling again. Asked me questions after and asked if i bleed out, i I didn't know what that was and he huffed and said you don't know what that is?? I got dressed went to the front counter and was told that they would schedule an appointment for an ultrasound. I Heard back from their other office three days later stating that they were going to schedule me for an ultrasound in three weeks because they were booked I stated to them That is too long and I am not going to wait because the doctor made it seem like it was pretty important. She said she would get with the office and call me back of which I still have yet to hear from that nurse. I received three additional phone calls in reference to lab results which they never took any blood or anything else such as a Pap smear so I'm not sure what results they had. Got a call from them two days prior to an ultrasound scheduled for August 24 because again they never called me back, stating that my insurance would not cover the ultrasound. Got another call from them one day prior to the ultrasound of which they were confirming the ultrasound and biopsy. We never once discussed a biopsy in any of the conversations. This place is absolutely frightening I wouldn't allow them to do anything. I would never go back to them I would never refer this office or Dr Jeffrey. In the mean time waiting for A call back at least to schedule the sooner ultrasound I went to another GYN in North Tampa and met with the Doctor Who was absolutely fabulous and the day of the appointment fit me in for an ultrasound. The ultrasound detected a 10 cm fibroid tumor. Not 2 pounds and the size of a small tissue box of which I was told. She gave me four options for the fibroid tumor but not one of them was a full hysterectomy Like this place. I'm writing this review so that ladies beware Of the inappropriate and horrible service that I got from this place And if it doesn't seem right definitely seek a second opinion. read more

Do yourself a favor and avoid this place, Very bad experience with Nurses and Phone Schedulers. You are treated with a lack of respect and understanding even when they are the one's who have made the mistake. No apology is ever given. Choose another practice this one is really bad. read more

This Drs office is incredibly irresponsible and rude. With absolutely no heart for thier patients. I made two different appointments with them. I am an active duty military wife, therefore I have Tricare. The day of my 1st appointment they decided to call me to tell me my insurance hasn't approved my visit. Which is 100% wrong. Tricare comes in AFTER the appointment not before. So I had to reschedule, my second appointment was today and I received a call this morning from this office saying I can't come to my appointment because Tricare hasn't resigned thier contract. That's not the offices fault, HOWEVER calling me the DAY of my appointment to tell me my appointment is cancelled after I've been waiting since AUGUST 2015 to get in!?!?! This was a pregnancy Consultation and I've been so excited for months about this! This is not just some random OB appointment! I was absolutely heartbroken! And the receptionist was so cold about the whole thing as they have been the entire time!! Needless to say I had to step away from MY JOB to recollect myself because I was left at my desk crying. This office is NOT military friendly and I believe I was treated with such disrespect because of the fact that I am a military spouse. Do Not Come Here! read more