I was originally going to take my vehicle to a physical location for a windshield chip to get…read morerepaired because it was only a chip. Started the process with another vendor, not so safe, but I saw the lite, where all you can do is schedule an appointment online. When I got to the end of the process, they wanted to charge me $170. I was paying out of pocket and did an online chat, because no local number to call, to verify the charges. Anyhow, that was a hard pass. Called Packerland and could not be more satisfied with the service. This was a small job, but Lance stopped at my house in Turtle Lake to fix the chip. Lance is a great guy and firmly believes in doing the job right and warrantying his work. Only cost me $80, which I thought was a great value compared to the other guys, but I am sure that if anything goes wrong with the repair, Lance will take care of it. Lance is also former USMC so great to support those veteran owned businesses.

I had a cracked windshield and needed to get it replaced. My insurance deductible is $500. so no…read morepoint In submitting a claim. I called several area glass replacement specialists for a quote. Packerland was by far the cheapest. Service was great! Was professional and courteous and came to my home and replaced it. Great job and will be my first call next time. Joe.

Very responsive - timely. Did a great job of loading and unloading - could ask no more!…read moreKnowledgable & personable.

At first a fast response, but later a costly & disappointing experience. Cost to tow 20 miles -…read more$385+. They also couldn't do the repair so recommended another. Then couldn't manage to get the vehicle to the place that could do the work. Horrible service & horrible responses. I will never recommend them for anything, be it towing or automotive repair.

Incredible service. Called about a damaged bumper on my new car at 10am and was told to bring the…read morecar In whenever. Brought it in at 10:40 and had it fixed by 11:40. The front bumper on my two week old car looks like new again. The men working were so nice, honest, and fair. I was given a loaner car for the hour they worked on my car. Will definitely be going back and would strongly recommend.

Had a leaky hose that caused my coolant to pour out. Called these guys and they came right over to…read moremy house on a Friday night to fix it in my driveway. Life saver! They care about people and try to help when they can!

Worst shop around. They work slow and double charge. On top of that they are unlawful. Stay away…read morefrom this business i just got screwed out of almost a grand just to replace back struts. They didn't even check the car out to see what was wrong in the back right end like we asked, the whole reason why we brought our car in. Car still has shaking issue because they replaced something without even looking into what the cars issue was first. Horrible place, bad people, very disappointing.

This is in response to the review left by Katie T. Considering you are not the owner of the…read morevehicle, your opinion is of no matter. You did not pay the bill. Katie did, and was explained the repairs in full. She was told why there was still a shake in the vehicle as well as you. So I will explain it to you again. You provided tires to be replaced on the vehicle. The tires that you provided to be installed on the vehicle were down to the wear bars and were recommend to not be installed on the vehicle. I also informed you that you were free to file your claim with the State of WI for what you felt was unreasonable labor times. You had no case with the State of WI with your complaint. Again, feel free to lodge your complaint. We are good here. Thanks for your fascinating worthless opinion though. Maybe we should ask the actual customer whose vehicle this is when she is the one that paid for it.

Great people really helped me out, fixed my daughters car while I was stuck in another state, I…read morewould recommend this company to everyone

I have a 2010 Prius with 250K+ miles on the odometer. F & F replaced the strut assemblies and two…read moreof the wheel bearings. The car drives like new again. F & F did excellent work and their pricing was very good.

I bought an F150 from Don Johnson Cumberland a few years ago. I love the Truck I liked the deal…read moreand the Sales guy. I even like Don Johnson as a dealership! It is so much better than Link in Rice Lake! But trying to get service done on my Ford's is impossible! I leave message after message and they never return the calls. Finally I call either the sales department or collision department and they will go over and find out what's going on in service and why they aren't picking up or returning voicemails! When Service finally gets back to me, to book an appointment they make an excuse that it's their new phone system. It can't be their new phone system for the past two years! It has to be under staffed, laziness or something else! I think the owners of Don Johnson have no clue how mismanaged this service department is or they would solve this issue immediately. When you interact with the service people they're polite and professional so I have no issue with that. It is just trying to make an appointment! They need someone to answer their phones and book appointments

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order…read moreprocess, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!

Towing service - we'll see if it actually gets done today. Called them last week to have a vehicle…read moremoved from an auto shop that couldn't do the work to one that hopefully can. The distance - 10 whole miles. Cost - $500. Middle of the day on a Friday is when they finally moved it. Requested the move last week.