I enjoy my monthly membership here. Nice staff and my car always looks good…read more A few issues: 1) please stop sending vehicles right on top of each other. It's literally how I got sandwiched between two cars one time. Not everyone knows how ride through a car wash. 2) the drying brush doesn't always work.

Clean, organized but pricey. I'll be checking if there is one near where I live. Very courteous…read moreworkers. Zips used to be like that.

I just wanted to take the time to give all of these boys kudos they work day and night through rain…read moreshine and snow for us never complain. Victor always does amazing and taking care of us and we appreciate all the work that they do for us thank you Victor and the rest of the team for all your hard work all the time.

I had never done the Autobell thing, so I bought a pre-paid wash and "master vac" I don't know what…read moreI expected for $50 but it certainly wasn't worth it. It's a regular drive through wash, not even very long in the wash! And then two guys do the outside (but missed the windows) and mildly vacuumed. I do better with my hand held vacuum. I tipped them $10 before I saw what little they did because the whole thing felt rushed. This was totally not worth $60 and I will never do it aga

I have always found the cleaning stations well stocked, the staff friendly and helpful. I usually…read moreget right in, even when it's busy. Definitely a competitive Carwash. I love it. Andrew was especially helpful last trip through. Provided new bottle of spray cleaner before I had to ask. Love the service

The staff on duty went above and beyond for us when my car battery died and wouldn't start. This…read moreindividual brought out a portable charger to try and jumper cables, offered us water in the extreme heat, and helped manage traffic so my husband could pull in to jumpstart the car. I was so incredibly grateful for the kindness, especially given that it was so so hot and they appeared to be the only person working at the time! Also, vacuums worked well, gotta go back to run through the laserwash now that I have replaced the battery but I definitely will!

I've been to this location before and was pleased overall with the "full" detail I got on the…read moreinterior of my car which included shampooing of the carpet and cleaning and treating the leather seating surfaces. I was pleased enough that I decided to come back here when I could not get in to see an auto detailer. This location is going on seven years old and is starting to show some signs of age in the lobby. the padded benches are starting to tear with the foam bench padding exposed. I seeing that and how shabby it looked I opted to sit in one of the metal chairs while I waited for my car to get detailed. I got the full detail package which ran $110.00. That package included my choice of three detaling options - I chose the seat express, carpet express and interior super clean along with a standard washing of the exterior. It took about two hours which for the work they did, seems kinda rushed when you compare that to the amount of time a legitimate auto detailer might take - that would be in the neighborhood of 4 - 6 hours. When my car was finished, I looked it over and for the most part, they got it fairly clean. They missed behind the sun visors though and there was just a little excess protectant residual on the dash and console that i had to wipe up when I got home. The real question is would I use them again. In short, yes but, only if I was going to get a wash and vac or if my car interior wasn't heavily soiled. I feel Golden Touch can handle the easier things like washing and vac but, for the more intricate deep cleaning and paint restoration you are better off in visiting a professional detailer. The owner also needs to invest in updating the lobby a bit.

I've been to this car wash at least 5 times. Every time, they do something to make the experience…read moreregrettable. Today, I purchased the platinum interior and exterior deal. The employees literally forgot to vacuum the inside of the car. When I mentioned that they had forgot, their initial response was, "Oh, we already did it." I told them to look inside the car and that they had not done it, since I was watching the entire time. They finally realized they didn't. Prior experiences include not wiping down the front bumper of the car where all the insect residue is, not vacuuming the center console after the guy that takes the payment said that the deal I chose includes it, getting attitude back from the employees when you mention they forgot something. The only reason I kept going back was due to the proximity of the car wash to my residence. I will now be driving farther for a better experience.

First time here. They did a great job for under 20 dollars and less than 20 mins. I did get the…read morefull service car wash. You don't ride through the car wash with your car but there are big windows on the inside that shows you your car in the wash. That was nice to watch. The crew works very quickly. They did a great job wiping everything and vacuuming, but on my driver side, up under the mat there was still some sand. Other than that these guys did a great job! I would return. Good prices, and speedy service.

The worst car wash I have ever been to! God forbid they extended the vacuum handle to do under the…read moreseats nor the seems in the chairs where all the crumbs land .... NEVER AGAIN!! Okay

Great location on Stratford Road! They have hoses that are inoperative but are working on it. The…read moreevery other vacuum has cleaning supplies with towels. Their team should be more outgoing and friendly. They should engage customers and assist them for questions and assist with purchases.

When the camera license tag readers are down and they move member lane, they need to put a sign…read moredown in the curve where you enter. It's causing people to try to backup which will cause an accident. They need to allow more space between cars going through. There is no need to pack them that close. I had an elderly lady put on brakes at exit while conveyor was about to push me into her. I laid down on horn and they did stop conveyor and had to see why lady was just sitting there. She didn't know what she was supposed to do. Close call.

horrible service the older white lady with dark brown hair takes about 15-20min to just let one…read moreperson through and is very argumentative and dismissive to paying customers. claims she will be getting the district manager position but refused to help us as a paying customer with an ongoing membership as well as a fleet account with you all. I bring a lot of service to you all being that I have a car rental businessman and as a funeral director I have to have my vas and hearses cleaned as well. She was very incompetent, didn't ask her teams members for help when obviously she didn't know what she was doin, might I add I had my card with me and she looked of my active account and still refused service lol. I will never visit this location again and hopefully its very concerning she is up for a promotion as her people skills are terrible and she was very dismissive and quick to tell us to drive to another location even though she looked up the account.

My mom lives in Archdale. On 2 separate occasions while visiting my mom, I needed to get my car…read morewashed. The first time I went the guys doing the prewash only did my front bumper and windshield. When my car came out of the wash it was still covered with soap. I really didn't have time to wipe it down with towels but I didn't have much choice. That was probably 8 months ago. Today I decided to give it another try hoping it would be better this time.......shame on me....fooled me once and today was twice. The prewash guy (not guys) only did the drivers side and again my car was covered with soap. When I brought it up to the manager he offered to run the car through again but did say, its going to come out the same the second time. I asked for a refund and was told he was only offering a second wash. I don't know how they stay in business. Never again will I go there.

This was an adequate wash, getting general dirt off. However, unless you've setup a membership, it…read morewas confusing to use by a first-timer. If it were closer to home and had better access from the main road, it's probably an economical choice for the frequent-washer crowd.

This is a VERY cool car wash/gas station. So, from what I could tell it's an un-manned car wash…read morewith a full row of detail stations. Right next to it is a gas station with no building. You pay for gas and car washes at the pump. There are vending machines with snacks, drinks and car detailing supplies. Very cool.