Tooth extraction. My son is slightly autistic and does not let anyone touch his babytooth. We got…read morereferred to Dr Do for possible sedation in order to extract his tooth. But he able to extract it without my son realizing it. For once my son go to dentist without screaming and crying. Best Dentist for your keiki

Keiki dental staff was very kind to my kids. They showed them how to brush, things to be thoughtful…read moreof, and were overall very pleasant. Dr. Do was friendly and seemed very knowledgeable. I would have liked a more detailed explanation and options when it came to treatment plans though. Instead, the receptionist just printed a list of treatment with words I've never heard and weren't discussed (pulpotomy, resin composition 2 surf, etc). I assume it's just fancy words for filling or cavity but I'd like for it to have been explained. I would've also liked to have been provided options that spread out their treatment plans instead of being done all in one day with no payment plan. Dropping $1000 in a day for my 2 kids isn't something that I can easily do. The receptionist alone would get this place a 1 star review. She is unwelcoming, unhelpful, and just not a great presence to have as the first face for a company. There's a piece of clear plastic that separates the reception window and it's as though she purposefully speaks softly so that the clients have a hard time hearing. When asked to repeat herself, she almost lowers the volume of her voice. It's as comically rude as it is unhelpful. I saw this happen to multiple clients as well as to myself. She also is not there to be of any assistance to anyone. Questions about your bill? Better not have any. Questions about options? There is none. We showed up for our 2pm appt at 2:03 because the security guard routed us to the wrong building. However, that 3 minute delay somehow cost us to wait an additional 40 minutes before we could be seen. I mean, that's ridiculous! How do they do their schedule so that being late 3 minutes would result in a 40 minute wait? Or would we still have had to wait the 40 minutes if we were there 3 minutes earlier? In which case, having an appointment time is useless. Overall, would not recommend. The kids currently have a new dentist, which brought me back to finalizing this review. This all took place in 2024 so maybe there's a new receptionist and/or scheduling program in place.

Rachid S I came to Dr. Hook after a small discussion with a…read morefriend about an orthodontist who told me that my daughter who has lower jaw growing much faster than the upper needed to have few teeth removed or a possible surgery to be able to have braces. Once my daughter heard that, She was terrified and left the office crying non stop. Of course I thought if this even worth anymore if to go though all this to get her teeth straight. My friend referred me to Dr.Hook and she said this doctor is great. I was hesitant because I thought another it will be a déja vue, another money maker!!! surgeries, extractions, $7800 braces just like what I heard, and of course quick in and out... I said to myself my friend is usually good about her recommendations and that I should just ty it. When I went to Dr. Hook appointment, We were surprisingly told that she is not ready for braces. That was a good start and he took us to his office to explain why. He started by saying that her lower jaw is growing much faster than the upper and continued to explain to us that if he even put braces and extracted couple teeth, nothing will be fixed unless her jaw stops growing and the problem persists. He then showed many photos of other kids as examples who had the same issue. He even showed us a computer animation of the issue of faster growing jaw to educate us of how the teeth move in her case and obviously convinced us that the only solution is to wait until her lower jaw stops growing. He told us that he was against extracting any teeth just to get it done and that it will be only temporary fix and quit frankly he is not interested in doing for reason to make money as some others do. He has been checking her every year for the last 2.5 years and he thought she needs to wait another 2 years. He is though working with my son and we couldn't be more grateful for his honest advise. I am sure there are other few orthodontist out there who would be as honest as him but they are hard to find. For my son the charge was much lower than I expected and I was very surprised to pay only $4700 and he explained to me that he is part of an organization that based on my insurance he agrees to cap the charges to make it affordable for parents not to get overwelmed... Dr. Hook and a very kind, patient, and frankly charismatic and cares about people. He takes his time to educate parents and gives them his best and honest professional advise about their children's teeth condition. He is definitely their not for the money as some other doctors do. BYW, I was bombarded with calls from the previous doctor who wants to charges us $7800 but who know how much more if her lower jaw keeps growing and she has to wear braces for much longer time than expected...But thanks to Dr. Hook's honest opinion, I never wanted to have anything to do with that previous doctor. I felt it was about the money... Go try Dr. Hook, I am 100% you will be satisfied with his work.

Dr. Hook is a very knowlegdable orthodontist! He is currently overseeing my daughter's braces. Him…read moreand his staff are extremely friendly and patient. They answered all of our many questions. They accept interest free payment plans or you can pay in full for a 5% discount. They are even in network with Metlife military insurance. I highly recommend Dr. Hook for any braces needs! A+ service.

We came across Dr. Lawler's Aiea office through a list of local oral surgeons provided by the…read moreMakalapa Dental Clinic at JBPHH. After reading other Yelp reviews (more negative than positive), I was skeptical about bringing my son to this office for wisdom teeth extractions. But, after speaking directly to Dr. Lawler's Office Manager and getting an opinion from a colleague related to a dentist in the area, I was confident in choosing him for the procedure. Prior to the appointment, I spoke to the Office Manager about insurance coverage, out-of-pocket expenses, consultation, and booking an appointment on more than several occasions. She was always very warm and friendly over the phone and would return my call in a matter of minutes. I also received a reminder call the day before the appointment. On the day of the appointment, the Aiea office was very easy to find. There is a large parking structure right off of the property and it's free. Pearlridge Shopping Center is just across the street, too. Located on the 7th floor, the office is small but very organized, clean and bright. The waiting room probably seats about 5 people and offers various magazines for your reading pleasure. No food or drinks are allowed, but I brought a tumbler with ice water in it and they didn't say anything about that. Our appointment covered the consultation and extraction back-to-back. As a first time patient, we completed a 3-page questionnaire. Then, a dental assistant brought my son and I back into the exam room, which had a great view of the Pearlridge shopping center. My son was so nervous well before we arrived, but the dental assistant and Dr. Lawler were very calming and thorough especially going over anesthesia options. They definitely put his mind at ease and answered questions we had with confidence. For two extractions, it took no more than 30 minutes (altogether it was about a 1.5hrs appointment). Although a little swollen, numb, and stuffed with gauze, my son praised Dr. Lawler for his work through text (of course!). With his mind at ease and a pain-free procedure, my son was a satisfied patient and is looking forward to his follow-up in one week. We left with a bag full of treats: prescriptions, gauze, 2 broken teeth for the Tooth Fairy (ha!), and care instructions. From pre- to post- op, we were well taken care of by all staff members. Also, Dr. Kim Lawler has two offices for your convenience (Aiea and Ala Moana)!

Excellent, excellent, excellent! He is the king of wisdom tooth extractions! My wisdom tooth was…read morecoming out and getting infected. It was nasty and I was in pain. I couldn't take it anymore! I was so scared to get my wisdom tooth extracted. Went to my dentist and he referred me to Dr. Lawler. I get to the office and I'm sweating bullets. Dr. Lawler took the time to talk me through everything. His staff was very friendly and inviting. I step into the chair, I choose laughing gas since I only had one tooth to take out, and we're off and running. Throughout the whole process, he talked to me in a calm and soothing voice. He turned that laughing gas up for me so I was on cloud nine. But it was his voice that really soothed me through all the cracking sounds, drilling, oh boy. It's great that he has two offices. He gets pretty busy, but I had no problems getting an appointment when I needed a follow up. I thought my wisdom tooth extraction was getting infected so right away, he took me in. His staff was patient with me in explaining everything and come to find out, my extraction was just fine. I healed up real nicely and the bleeding stopped real quick. I've heard some horror stories, but none from Dr. Lawler and his staff. Thank you Dr. Lawler for helping this nervous wreck make it through her wisdom tooth extraction.

Dr. Chris and his team are wonderful! My kids always feel at ease in his office, which is saying a…read morelot when it comes to going to the dentist. The atmosphere is welcoming, the staff are patient and kind, and Dr. Chris takes the time to explain everything in a way that kids (and parents) can understand. We're so grateful to have found a pediatric dentist who makes visits such a positive experience!

We had to take our daughter to the dentist while on vacation, which is usually a stressful…read moresituation, but the team here was incredible! From the moment we walked in, the front desk was welcoming and made the paperwork process seamless. The dentist and staff were gentle, patient, and made our daughter feel completely at ease right away. We couldn't have asked for a better experience--highly recommend them to any locals or traveling families needing top-notch pediatric dental care!

Prior to being seen the office will send you a text of a form to fill out regarding the child's…read morehe's conditions, concerns etc. as usual I filled out the form assuming the tech and the dentist will review the form prior to seeing my child. I had my children's appointment back in November. The appointment was at 2:30 but I was not seen until almost an hour later. The office needs to schedule better and give enough time between each patient. The wait time is ridiculous. My child is afraid of the dentist, he's only 4 years old. Which is expected. The dentist can be a scary place. Because my 4 year old was being difficult the tech and the dentist insisted my child had autism. I explained to them he doesn't. I've had professional testing done previously that he does not. But I was ignored. The tech and dentist was very consistent on pushing the issue which is completely unnecessary. Imagine being a mom trying to calm your crying child down and having 2 adults coming at you insisting something that isn't true. First, you're not in the place to diagnose my child. If this was concern regarding his teeth of course please let me know if there's anything I can do better. Second, the fact I have it in his medical form as well and I verbally explained to you that he is not and you still pushed the issue is insane! It took me a bit to do this review because I felt so attacked in this office and the thought of what my child and I went through during that visit is burned into my mind. I have since found a new dentist for my child to go to. I explained to the office what happened at keiki smiles of leeward. They said the office has no right to push an issue after I gave them my answer. Since going to our new dentist, the office, techs, and dentist are patient with my child, they take the time to work with him since he is afraid. I HIGHLY DO NOT recommend not coming here if your child may be afraid of the dentist. They will not be treated with care and compassion.

Drs Todd and Dr Mary is very patient with children they make our child comfortable, always talking…read moreStory also including the value of caring for your teeth, She's likes it very much here. Also conveniently located ,close to home. Kai's Office experience Thank you Kaileina

Dr Asato is a good dentist. However, it was very difficult to make an appointment with him…read more Therefore, instead of seeing Dr Asato, I had to make appointment with the other dentist at the same office. When my kid turned 18, I moved him to my adult dentist. And my dentist took X-ray and told me my son's wisdom teeth were growing horizontally and needed to be extracted. So we were referred to the oral surgeon. The oral surgeon told us my son's wisdom teeth should have been pulled 2 years ago. Now his wisdom teeth were growing bigger and closer to his nerve. There's a chance of nerve damage, even though the chance is about 1%. I do not understand why the other dentist at Children's Dental Associates DID NOT mention this to me at all. I asked another friend of mine. Her son goes to the same dental office. Same situation happened to her son. No one told him about his wisdom teeth until he felt discomfort and asked the dentist to take an X-ray. Of course then the dentist told my friend's son that his wisdom teeth have to be extracted. This is totally unacceptable. X-ray should have been take annually to catch this. If I have known about my son's wisdom teeth, we would have taken care of his wisdom teeth 2 years ago. Not until he switched to my adult dentist. And a chance of nerve damage.

Going to the dentist isn't the most pleasant task on my "To Do" list. I want to go twice a year…read morebecause my Health Insurance covers it 100 percent! So, when my previous dentist passed away, I searched for a replacement... I knew that Dr. Jo Ann was a graduate of my high school and that she had gone to San Francisco for college. I liked the fact that she is younger than me - less chance of her leaving this earth before me (LOL)! Since finding her in the Atlas Building on King Street, I have found her to have cheerful bedside manner! She is intelligent, efficient, and professional. She has a wide range of conversational topics to choose from: travel, food, current events, etc. I really like the free samples of tooth brush, tooth paste, dental floss, and most recently, mouth wash! Dr. Jo Ann validates parking and always fits me in within the week of my request. If you need a reliable, friendly, young dentist, just tell tell Dr. Jo Ann that I sent you. You won't regret it!!

Dr. Chang is my mom's dentist and from what my mom has told me, she is a dentist with the biggest…read moreheart. She goes beyond what you'd expect from any professional care provider. So kind and considerate, she puts the patient comfort first. Mom had to move to be here with us on the mainland, and if we could have Dr. Chang here, our whole family would go to her.

We've been coming to Dr Baumholtz for almost eight years and have absolutely no complaints. They…read morehave a great staff and they're all super friendly. Billing has been very easy with No hassles. He is also very good with kids.

It has been many years since I've been to Dr. B 'cause I moved back to the mainland (in 1993), but…read moreI often recall the incredible, pain free treatment I got, as well as the time he met me at his office at 10 pm to relieve pain on a tooth he had treated with a root canal. Mahalo nui loa! Carol Klett