This office has been a nightmare. They don't work with you and never return my calls…read moreMy grandson was killed on Monday 3 may and noone can see me or help me. Shame on all of you all.

My appointment was at 2. It's 3 & I still haven't been seen. They're literally laughing by the…read moregathering area. *Calls my health insurance to switch primary care* & the bathroom is FILTHY. Smh. & they didn't even know the reason of my appointment !!! Health Care is really deteriorating.

Went in because my insurance required a referral before I could see the dermatologist my OB wanted…read moreme to see. She gave me the card for the derm and everything. Dr. O almost seemed to be trying to dismiss me before he even understood my issue? "They aren't going to do anything while your pregnant." I reminded him that my OB, the pregnancy specialist, is the one that wants me to go see them, the skin specialists, and she'd even suggested they may want to biopsy (because she took the time to actually look at the skin issue unlike Dr. O, and it seemed concerning and abnormal enough for her to warrant this) and he said, ver batim, "What if it contaminates you?" Not wanting to argue with whatever that's supposed to mean, I just acknowledged that I understand that treatment would not be swift (after all, they kinda have to diagnose it first anyway...) and simply said, "Okay then, treatment AFTER I give birth. I still need it looked at, per my OB." (This strangely condescending exchange stretched on a bit longer and for a while it almost seemed like he didn't want me to see the derm? I genuinely can't figure out why he spent so much time repeating that they wouldn't treat me yet, when he didn't even know what may need treating? Like I expect chemo drugs or something while I'm pregnant?) So he said he'd write the ref, walked out and told me to head to check out... then after a few beats he walked back for "one more thing". I backed myself back into the room and he proceeded to finally ask questions about my ailment... you know, like one would do BEFORE ending the appointment. Seemed he eventually realized he might actually need to know what to write on the form! Everyone has those days where they skip their coffee I guess, it's honestly more laughable than infuriating because I didn't need his general "expertise" anyways as a pcp, but it was just a ridiculous encounter almost worthy of television. I was genuinely baffled the entire exchange. Probably switching PCPs.

Dr. Oyarzabal was dismissive, raised his voice to me because I didn't answer him fast enough and…read morehis bedside manner was not professional. Also, his office takes 7-10 days to process referrals, which is unacceptable.

I can't believe I haven't reviewed Dr. Zarate yet!…read more Anyway, I have cycled through a lot of primary care doctors over my adult life in a handful of different cities and Dr. Rudy Zarate is by far my favorite. He takes time to listen to your symptoms, cares about your health and wellbeing, and (gasp) tends to be very timely. Added pluses are his location (I work downtown and often walk to/from his office), it is easy to get in to see him, and billing/admin stuff has never been an issue. If you are looking for primary care, I highly recommend Zarate Medical Group, in particular Rudy Zarate.

Dr Jocelyn Zarate is one of, if not the, best doctors I've ever had but her staff will quite…read moreliterally ruin your health, your finances and your life. Jenny just spoke to me with trashy Gen Z "clap backs" that were wildly unprofessional. This isn't Tik Tok this is a doctor's office. Jenny and Tara will ruin any hope you have of receiving medical care appropriately and in a timely way. I've had multiple referrals go un-filed for weeks and months despite timely, considerate reminders, forcing multiple specialists to bill me thousands of dollars out of pocket. They regularly violate HIPPAA and communicate loudly about patient details in front of others. Now, they are refusing to let me see the doctor over a mistake they admitted was their own, but instead doubled down and got weirdly and inappropriately sassy. ONLY see Dr. Z if you can work with Rudy and Rudy only. He's the only one with a heart in that office other than the doctors.

The girl working at the desk are ridiculously unprofessional! I called to make an appointment and…read morethe girl that answered was extremely rude with any question I asked. I will have never experienced such an unprofessional phone called when trying to see a primary care physician.

Nice enough guy. He took care of me, but he was rather quick with in tone. I told him about a rocky…read morelump I felt on my testicle. He passed it off as an enlarged epididymus. I felt a bit assailed when I pressed for more information on the subject as though I questioned his knowledge. Six months later, my specialist rushed me an ultrasound and two days later I had an orchiectomy. The testicle was cancerous. Just press hard on this doctor and be mindful of your body if you chose to go here.

Dr Barrera is very thorough . I appreciate going to her and knowing she will examine me instead of…read morefocusing on writing notes like most other doctors. The front desk are very helpful and always greet you when you walk in .