Michelle front office amazing all front desk staff amazing as well as everyone throughout the…read morefacility, I'm very pleased that I choose Health Tx., Wurzbach Clinic

I have had nothing but wonderful experiences at this office. The entire staff is incredibly…read morefriendly, welcoming, and efficient. Both Dr. Ana Calderon and Nurse Practitioner Stephanie Garza provide exceptional care; they truly take their time with you, listen attentively, and make you feel like a valued individual rather than just a number. I highly recommend Dr. Calderon and NP Garza to anyone looking for compassionate healthcare professionals with outstanding bedside manner.

As always great care from Dr Caufield and his staff! My wife and I have bern seeing him for over 5…read moreyrs. Was referred by a friend and have referred others! Thanks guys!

The entire staff of Physicians, nurses and MA's take excellent care of me each and every time I go…read morein. I cannot say enough about their professionalism and caring and attention that they take to make you feel special no matter how awful you actually feel. The Marks of True medical professionals. if you are looking for a new healthcare team, then look no further!!

The doctor was kind and the visit wasn't rushed, but I didn't feel like my concerns were fully…read moretaken seriously. I asked about a lab test that I always get done without any issues in the past but the doctor didn't think it was necessary. I was told if I needed to go in for something, I likely wouldn't be seeing the doctor (would see a PA) due to my age since he prioritizes older patients. The wait time is fine though, you don't wait a long time and the staff is pretty nice.

Once received by the front end office, you get nothing but smiles and willingness to help. I see…read moreboth Dr. Martinez and her PA Ms. Melanie...awesom, they are both beautiful women who listen and show genuine interest in helping and figuring out what is the issue and best way to help you feel better. Thank You to all who make it possible.

Good front and back office experience (at least so far!)…read more Recently moved from Austin to San Antonio and selected Dr. Joyce Yuen from the Blue Cross / Blue Shield network as she was highly rated. Dr. Yuen did not disappoint. She listened to my ongoing concerns, planned to meet with me regarding future health management, and most importantly, did not push services on me that I did not want. Front office staff did their best to move patients through and was very helpful. Parking can be tight in the lot in front of the building; check around the side for additional spots. So far, I'd highly recommend this location. Will update when I've dealt with ongoing care and billing.

I made an appointment 2 months ago for a first time PCP checkup and provided all of my health…read moreinsurance information. I'm 100% sure I did this since they kept me on the phone for 30 minutes while they figured out that my health insurance (through work) was fine but my husband's insurance (through the marketplace) was not accepted so I would have to find him a different doctor. I showed up to my appointment on time, after skipping breakfast because of the cholesterol test, only to be told that actually they don't take Cigna. What a giant waste of time.

Hello Dr. Hain Trevino,…read more From the bottom of my heart, you are the BEST PHYSICIAN this "old girl" could have. You know your patients and can sense the urgency in our needs. I'm am so grateful to have you as my, my wife's, my mother and prior my son's physician. You have guided me in the care of my mother even though she was hospitialized during vacation in another state. You continue to support me and my through our loss of my mother. Your customer service/patient care is "ABOVE ALL OTHERS." I can be alittle selfish and want to keep you for myself but the quality of care you give makes me have to refer you specifically to family and friends. Thank you again, for being not only my physician but my Blessing! #DrAprilHainTrevino Virginia

This used to be a fantastic clinic with amazing customer service, apparently they have grown so…read moremuch all calls are are now routed to a call center where the agents for the most part are very rude. Don't go there unless you have no other alternative.

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

PA-C Evelyn was extremely dismissive regarding my complaints and rushed the entire visit, brushed…read moreoff my complaints and cut me off in the middle of speaking. As a provider; I hope to never treat my patients or spouses in this manner. I want my patients and their loved ones to feel seen and heard, regardless of how many patients I have on my schedule

I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.

Quality of care is excellent but not consistent. The staff is very sensitive to remarks said even…read morein jest and I was reprimanded after my PCP left the practice for remarks I made to staff who are female yes I am a male patient. I subsequently quit the practice.

Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.