Jamie fixed our air conditioning super quick, no hiccups or delays. Wonderful service!

My child was at Camden Plaza. She loves it there. Clean, safe and convenient to grounds. Woodard Properties has been easy to deal with and responds to maintenance issues quickly and competently. The low reviews are from years ago. read more

Maintenance services are great. Jamie came to clean my air condition for a scheduled maintenance visit and was able to help me with another issue in the apartment. He was really helpful and polite throughout his service. I highly recommend! read more

Friendly staff, but my biggest issue (and a very real concern) is the HORRIBLE WiFi. It's run through some company called OFM which isn't even a legitimate ISP. Their website looks like something straight from the 90s, and the speeds in the apartment are abysmal. I get speeds of 0.5Mbps sometimes which isn't even enough to watch a YouTube video in the lowest quality. I've contacted Woodard about this and they say to contact OFM ourselves. We are paying YOU to provide us with WiFi. This should be something YOU handle. Show that you care about your residents. Instead of spending money on breakfast during finals, do something that makes it easier for us to study during finals. The WiFi has gone out FOUR TIMES during finals week. That is unacceptable. Get a new ISP. Ting offers gigabit internet in Charlottesville. Alternatively find something that isn't so slow and unreliable. This is the 21st century, WiFi is a necessity. read more

A friend of mine just moved out of Burton Ct after renting for 10 years! The rain was coming down like a monsoon and Amanda at Woodward's demanded she vacate. "I'd rather you were out by 10am." Compassionate...I think not. More like a slum lord! And hey....Don't let Keith catch you parking in the wrong spot. He will call his buddies at Collier's and have you towed in MINUTES. Not good people! read more

I am the owner of ReThreads, a business in McIntire Plaza that is managed by Woodard Properties. As soon as I had my business idea in mind, I contacted Woodard Properties to see what commercial space was available. The timing worked out perfectly: as soon as I was ready to move forward with my business the perfect location opened up. Michael from Woodard notified me about its availability and kept me in the loop as the former tenant moved out and some updates were made. Woodard Properties has been very easy to work with and has provided exceptional customer service. They maintained regular contact with me throughout the lease process, answering all questions quickly, and negotiated fair lease terms. I also had the experience of viewing a residential apartment through Woodard Properties and had another positive experience with a friendly and helpful representative. read more

I am a resident at one of Woodard's properties and I had some good experience with the company. The maintenance team is responsive when they CAN solve the problem, and they basically will ghost you when they CAN'T solve a problem. In my apartment I've experienced a severe fluctuating shower temperature problem. After I reported the issue, a maintenance guy came and could solve the problem on the spot. He said he was going to have a contractor come to inspect the problem but it has been two months and no contractor ever came to our apartment. I emailed my point of contact, John Waring repeatedly over email (5 times at least) but received no reply. Truly unprofessional and undependable. In my apartment, Woodard Properties also partner with a number of sub-par service providers such as OFM Wifi and Automatic Leasing Service (provider of communal washing machine and dryer) just to name a few. Woodard people refused to reach out to them on behalf of residents when there is problem, and those service providers were unresponsive to residents' complaints. The only reason I live in my current apartment is because of the location. Also the lack of quality competition for student housing near UVA also contributed to the status quo. read more

Absolutely horrible company to deal with. They are extremely nit-picky yet do not take care of their own issues. The new McIntyre apartments are a rip-off, they are over priced and have many problems with dangerous dogs off leashes running around the property (from near by business owners on the same street) it is a very unfriendly place to live, and also feels unsafe at night. The fire alarms constantly go off in the middle of the night, there are water issues, appliance issues, and the maintenance technicians they hire show up weeks later and know absolutely nothing about how to fix things. Recently, another fire alarm went off at 3am, and we all had to wait outside for 40 minutes until someone from Woodard properties showed up to give the Fire Marshal and Police Dept thé code. There were 3 fire trucks and cop cars, you can hear the alarms from down the street, and yet no one came. This is the 3rd time it's happened within a 5 month period and their attitude is "oh well". They are very strict with many rules yet this is quite possibly the most disorganized, unclean, and horribly run place I have ever seen. I would never rent from Woodard Properties again and do not recommend. read more

Center for Nonprofit Excellence (CNE) has been a tenant of McIntire Plaza for nearly 3 years now and we think Woodard Properties are wonderful landlords! Responsive, respectful, enthusiastic, and extremely easy to deal with are some of the appropriate adjectives to describe our relationship together. McIntire Plaza continues to become a hub for businesses and we love watching it transform before our eyes. Keep up the great work! read more

I just started living here. The only positive thing about it is my room is quite large and all the staff I've encountered are really nice. Besides that, horrible. I've been here less than a week and have just written my third service request for separate issues. You would think someone would check between a lease ending and a new one starting that everything was properly maintained. I would not recommend choosing a Woodard apartment. It's hard sometimes as a student and wanting to live close, but trust me, there are options if you do your research and talk to older students. DONT CHOOSE WOODARD. read more

Leasing with Woodard has been one of the worst leasing experiences I've ever had. I can't claim to know anything about their office/professional (shoutout to Siporah, looks like she's doing a phenomenal job) leasing experience, but as a resident of Woodard during the COVID-19 pandemic, it increased my stress levels exponentially during a time when I, and other residents, needed to be supported. At the end of the Spring 2020 semester, I can excuse Woodard for not being prepared for the increased load on their WiFi network. However, with the announcement of remote classes in the Spring, Woodard waited until WINTER BREAK to properly upgrade all the routers in my complex. At the start of the semester, my WiFi kept me from engaging with my classes during a time when it was already incredibly difficult to engage with my classes. My apartment and I had to shell out for our own WiFi services, on top of the jacked up required fee from Woodard. We are not the only apartment that felt the need to do this, as evidenced by the multitude of colorful WiFi networks named "Woodard Sucks," "Wuck Foodard," and others that are far more profane. My apartment, and the apartments of a few other Woodard-leasing friends, was not cleaned prior to move-in. The appliances were not checked to make sure they operated correctly (my oven is perpetually at least 15 degrees hotter than the temperature indicates, and my fridge has produced moldy ice since I moved in). Despite Woodard's own policy that only one resident could pick up keys, residents were not able to update their move-in reports as they moved into different rooms, making it impossible to get facilities cleaned as promised in the lease. Even if we were able to update the cleaning list, it would have been a stressful experience having strangers in my living space during a pandemic. The things Woodard did fix happened without advance notice, which was an awful experience when I wasn't even having friends in my apartment. Some of the complaints I've listed, though disgusting and inconvenient, are just not worth the stress of Woodard sending someone to retrospectively fix when they should have been done in advance. Overall, it was a terrible experience. I did not renew my lease, because even though I loved the building, the management felt like it wasn't responsive during a time when students and other residents were struggling with countless issues on top of the regular leasing ones. At a time when Woodard had a responsibility to step up and make sure it was ready for its residents before move-in, it fell alarmingly short. If I could go back and change where I signed my lease, I would sign at Wertland Square or Grandmarc. It's a little pricier, but I've heard positive things from everyone who lives there. Wertland Square is where I'll be living next year. Also: take the incredibly positive overall Google rating on here with a grain of salt. Woodard guilts residents into deleting their posts. This has happened with many of my friends. On the bright side, they respond very quickly, even if the responses aren't helpful. read more

I was discriminated a mother of 6 children looking to rent a house went through all the paperwork application fee and I was denied because I have been renting from a private landlord I have been resident in my home for 4 years Now and can't use that as a rental reference that one thing I was denied for the house is still on the market for rent going on 90 days I had a voucher that my rent is guaranteed to be payed every month just cause my rental reference after 4 years was not excepted they didn't give me a explanation why because I definitely don't understand I even know a friend a mine that shouldn't got approved and moved right on in I just don't get it they have the worst way of going about things but they definitely did me and my kids wrong and denied me because of rental reference which is bullshit discrimination that is !!!!!!!!!!!!!!!!!! read more

I lived at Woodard Properties Towne Court from August 2017 to July 2018. I was pressed for time to find a place to live in Charlottesville because I was starting graduate school at UVA, and I cannot tell you how much I regret for choosing Woodard Properties. Please read this whole post if you are considering renting with Woodard. 1. The maintenance staff is absolutely useless and incompetent to say the least. The A/C for my apartment was constantly breaking. And although they have an on-call maintenance worker for after-hours and weekends, they will do nothing until business hours. My A/C broke on a Friday night, and after calling maintenance, they said someone would be over to fix it sometime on Monday. For the whole weekend, my apartment was above 90 dF. Considering you pay a flat rate of utilities, which goes towards utilities that are actually in working order, this was extremely irritating. Why would they pay an on-call maintenance worker, if they neglect to do their job after-hours? 2. Woodard Properties will constantly shove perspective tenants through your personal space. It is excessive, disruptive, and extremely irritating. If you're lucky, you'll get a 24 hours' notice. And if you kindly ask for at least a 24 hours' notice, you will get an email back saying "We are not required by law to give you a 24 hours' notice." Clearly, the word 'decency' is not in their vocabulary. 3. The parking at Towne Court is horrible. If you ever have a guest come over, do not have them park in the parking lot, not even for an hour or they will get towed by Colliers. In addition, there are more residents than parking at Towne Court. So when the parking lot is full, you will have to park on the street and risk getting a $25 parking ticket daily. 4. The atmosphere at Towne Court is generally pretty hostile. The residents have no problem jamming their car doors into the sides of your car and parking in multiple spots. Do not live here if you actually have a car you care about. 5. Make sure you pay attention to their "cleaning fee" of $300. They take this out of your security deposit ($400). So if you are lucky, you might get $100 back after the maximum time Woodard is allowed to wait by law after move-out (45 days). 6. Don't expect your apartment to be clean when you move in. On my move in day, my apartment was covered in trash, carpet trimmings, and old paint cans. Clearly, they don't actually pay anyone to come in and clean, so your $300 is just extra profit. When I complained about the mess, they contacted me several days later and asked if I would like someone to come clean it up... after I had already cleaned up their mess myself. 7. Do not expect them to be accommodating for move-in. I asked to move in 3 HOURS early so my mattress could be delivered, and the Woodard worker said this was "impossible to accommodate." They claimed that cleaning crews and painters would be in the apartment up until the minute before I moved in. After I moved in, my roommate (who was already living there) said there was no one in the apartment or my room for the whole day. Also be advised that their leases run for 360 days... not 365. 8. Towne Court is right on the edge of some slummy/ghetto Charlottesville neighborhoods. Be prepared to be surrounded by rude construction workers, homeless people asking for money, and people that seem to be making drug deals. Also, this area is extremely unsafe, and the residence is not gated. My car was broken into once during my stay at Towne Court. In addition, I have had several delivery drivers choose not to deliver my packages because they deemed the area to "appear unsafe." So be prepared to be picking up your packages from a USPS store or a UPS checkpoint. Moreover, several times throughout my lease, someone would come in the middle of the night (1:00 am - 3:00 am) and constantly ring the doorbells of all of the residents for a good 30 minutes. This was likely another homeless person ringing doorbells and asking for money. read more

Woodard's Oxbridge property is a mixed bag. The lofted apartments are a good use of space and are convenient to campus (although loud Thurs- Sunday nights). The gym and study areas are convenient and nice to have for study groups and printing. However, I was misled on the price of the unit and when I asked them about it, they said the original price was given by a new employee and incorrect. They then failed to respond to a service request and after about 4 weeks, I just gave up. They show your apartment constantly. I have had tours come through my bedroom at least twice per week almost every week I've lived here (lately, they have come through daily). While they give you about 24 hours notice (sometimes less), the tours are excessive and disruptive to any studying, sleeping, etc. I have been sick and studying for midterms when a group of 4 comes in to my room and the leasing agent encourges them to open all of my doors, inspect my loft, and talks about my decorating/use of space openly- all while I am uncomfortably standing there. If you are looking for a lot of space for your money and a location close to grounds and the corner, this is a great place- just don't expect a lot of privacy and get used to people constantly coming in to your room, even after you ask them to stop. read more

I lived at Woodard Properties from 2015-2016 and the entire experience from start to finish was terrible. First, they do not re-key units between tenants. They simply issue keys that "do not duplicate." but that realistically anyone could duplicate. This is a huge safety concern as the previous tenant could have made a spare key and still have access to your apartment. Second, the electric wiring is very old. This causes your power to go out all of the time. For example, in my unit we could not run the washing machine and microwave at the same time or the power would go out. Third, your lease allows them to show your apartment whenever they want to by just notifying you. They take advantage of this and will be constantly showing your apartment for months to individuals and families. Fourth, they do not take school schedules into consideration for the maintenance projects. For example, they decided to complete a maintenance project that involved them using a ladder to get up to your bedroom window and hammering next to it for hours during law school finals. Fifth, the maintenance staff is useless. They find the laziest way to attempt to fix any issue you have in your apartment. The result is that any problem you have will require multiple visits from maintenance. For example, our stove stopped working and they had to come out over five times to fix it. Sixth, we had a huge jumping spider infestation that took them months to clear up. My roommate and I were killing jumping spiders every single night. Seventh, at signing they inform you that $400 of your deposit is going to go towards a "cleaning fee." It is pretty ridiculous to call something a deposit and mandate that $400 of it will be gone no matter how clean you turn the unit over. That is a fee, not a deposit. Eight, they take as long as legally required to provide you what is left of your deposit (45 days). Ninth, everything in your apartment will be dingy and on the edge of breaking the entire time you live there. I would not recommend these apartments to anyone. Go to Pavilion if you can afford the extra price or try Ivy or Jeffersonian. read more

Absolute shit. They have really rundown apartments with faulty appliances, lie about rent prices and fees, very horrible and slow wifi and they keep the security deposit for "cleaning" and "painting" which my unit apparently never received when I moved in cause the apartment was an absolute mess. They suck and students should stay anywhere else except in apartments run by Woodard. My apartment was way overpriced for the terrible quality it was in. read more

I've lived with them for two years, in two separate apartments and both experiences overall have been great! I wish more of the units had washers/dryers in unit, but they offer competitive rent prices in the Charlottesville area. Whenever I have an maintenance issues, someone is usually out the next day to fix it. Kyle is the best! read more

This is the worst company I have ever seen. Packages are always stolen and Woodard Properties will not take any responsibility. Even you have parking permission and park you car in your home, your car will be towed. And you have to go there to pick it up by yourself ?? and pay 125 dollars??? Ridiculous company, stop pretending to be nice and helpful. read more

As tenants in their commercial space - we have been quite pleased with the services our landlord have extended to our plaza. Any issues have been resolved quickly and with great care. read more

The office is very accessible and open to questions/complaints from residents. They do a lot to ensure we feel like our needs are being met. Specifically I want to commend the maintenance worker, Pat, for being incredibly kind and repairing any issues we have in our apartment immediately. When I had an emergency and realized I had left my passport in charlottesville over winter break and was about to fly abroad, he went into my apartment, found it for me, and shipped it to the city where i was at that time. He is a really above and beyond guy. Live here! read more

My experience with Woodard has been nothing but amazing! During the move process they were helpful, patient and willing to answer all of my questions by phone and email. I actually never saw the place before moving so I was extra inquisitive. My rep, Tanashia (the best!), is an allstar. She stayed late to welcome me on my first day in Charlottesville and even helped with the move. My apt is spotless, modern, safe and everything I could hope for. Anything that I have needed (which isn't much) maintenance has been there within 24 hours and is completely professional. This is a well oiled machine ran by people who really care about their tenants. Maggie Downtown Charlottesville read more

I am extremely disappointed in the experience I have had here. I am appalled at the cleanliness. When we moved in, there was a copious amount of mold in the kitchen as well as in each bathroom. We submitted work orders and tried to clean but had no luck in resolving this issue. Sometimes the water coming out of our sinks is black! Even though we do our best to keep the doors and windows shut and the apartment clean, there are always bugs. There are even rodents in the walls! We were told that our apartment would have 2 parking spots which were included in our rent. Unfortunately, there are never enough parking spots so my roommates and I routinely have to park about a mile away even though we were promised parking spots. Wifi was supposed to be included in our lease. However, the wifi is truly atrocious. This is especially disappointed during this time of social distancing and online classes. My roommates and I regret signing a lease here. read more

As a student of 5 years at UVA I rented apartments/houses from numerous companies. I can safety say Woodard Properties was the least helpful and poorest quality of any property management company in the UVA student housing market. BY FAR. The lack of quality staff and maintenance services offered by the company was extremely disappointing. They were often unresponsive to service requests, at one point taking over TWO MONTHS to fix a simple issue at the house. Almost always service requests that were covered by every other company we left on us as residents. And finally, the will nickle and dime you for EVERYTHING, often without warning. As a broke college student, trust me, do not sign here. If you want to hang onto what money you do have, go to another company that will not nickle and dime your bank account to death for the most obscure infractions that any other company would not even blink at. Watch out for their absurd cleaning charges which will certainty cost you at least 50% of your security deposit even if there is no damage whatsoever to the house or cleaning necessary. The company clearly has no interest in serving their patrons but rather squeezing every last cent out of them possible. This type of patron treatment did not occur with the three other companies I rented from. Do not let this happen to you. Save yourself money and headaches by signing with a far better company than Woodard Properties. I wish someone had told me this before, so I share with you all. read more

My daughter rents from Woodard, needless to say I pay the bills. Beware - Beware... The standard lease posted on their web site for a 4 bedrooms requires $900 move out clean up fee retained from the deposit. Surcharges for utilities without a complete itemized reason. read more

I lived in two of Woodard Properties apartments, one was right by the Corner and one was by the Downtown Mall. The staff was always quick to answer and questions and take care of any issues. The locations were great, close to businesses, restaurants, and when I lived on the Corner, I could walk to football games. read more

If you value your internet connection, do not live at any of Woodard's properties that have OFM's internet service. The wifi included in your utilities bill is overpriced, abysmally slow, and unreliable. There is no option to opt out of the provided internet and the landlord/provider assumes no liability regarding the connection. You are able to purchase your own, but you'll still owe ~$24/month for 8mbps download speeds, assuming you can actually achieve those speeds. The network is not designed to properly handle peak usage, so good luck getting anything accomplished at home. And that's assuming that you have a working connection. read more

Use deceptive language and high pressure sales tactics to take advantage of unwary renters. LET THE RENTER BEWARE!!! They are poorly organized and do not reply to emails or calls promptly. Do not expect them to help you with anything. An extremely poor experience all around. read more

Not a fan of Woodard Properties (lived in Grad Court). The dryers never work in the laundry rooms and when you tell maintenance or the leasing company, they tell you that they aren't responsible and that you need to call the laundry company. When you call the laundry company, they never answer or return your calls. When maintenance comes to fix something, they don't tell you they were there...things just start to work again. I wish they would send you an email when they came/heads up for when they come and told you they fixed the issue. When I moved in, the hadn't spackled/painted over the spackle. After I moved in and had everything situated, they decided to paint the entire room, which included moving all of the furniture to the center of the room and leaving it there. When I moved in, they also mismatched the room keys, so I needed a locksmith to unlock my bedroom on the very first day at midnight. They reimbursed me for that, but it was annoying nonetheless. The first month, my main bedroom lights didn't work. When I turned them on, they would turn on for a second and then immediately turn off. They have this crazy high security deposit and they say a large portion of it you don't get back because it goes to "cleaning"...they clearly didn't clean anything considering they painted the entire apt after I moved in. They clearly didn't check to make sure everything was ready for new tenants considering the light fixtures were missing bulbs or the bulbs were the wrong ones and didn't work. There's also a major hot water issue. There randomly won't be hot water for days... Tbh live in Wertland Square...so much nicer. read more

Lately we have been disappointed with some of the tactics that the management has used. We were required to renew our lease very early on in the year (we moved in during the summer). Prices went up slightly but we reasoned that they had done so for the past few years and accepted it. However, a few months after the renewal deadline the management team reduced rent over one hundred dollars a month for those that signed new contracts. This was very frustrating, because it made us feel as if it had been orchestrated to trick those that renewed into paying higher rent and then turning around and reducing the price of the units. I called the management team and asked if they would be willing to work with those that had renewed on price. They responded we had signed a contract and that is what we had to comply with. Overall it was very disheartening, and I would caution those considering the townhomes/ Woodard Properties to be wary of the management, which will use early renewal to secure overpriced rental agreements. read more