Okay to be fair the little girl screaming into the fan and broken AC was definitely an extraneous…read moreevent that probably should be considered an isolated from the review. It was hard to initially leave it out because of my terrible mouth pain. After getting my surgery completed through this clinic my experience changed from a one star experience to a five star experience. Before surgery Dr. Weasel and I discussed the procedure options and decided on the best route of treatment together. Dr. Wessel made my surgery experience as painless as possible. He skilfully extracted two impacted wisdom teeth extremely quickly. His staff explained post op procedures clearly and made sure to add emphasis on the important things I needed to make sure to have done. I would recommend Dr. Weasel for anyone looking for an oral/maxillofacial surgeon.

This business is shady in their billing practices. They schedule your appointment and tell you they…read morewill go over your out of pocket costs, but they never submit the claim. then when you arrive for the appointment, they tell you your insurance hasn't got back to them and you will have to pay the costs up front and they will reimburse you once your insurance pays them. Unfortunately for us, our son had to have emergency wisdom teeth extraction so we had no choice but to pay $3000.00 up front only to later learn they never filed the claim, so our insurance was not liable to reimburse anyone. we filed a BBB complaint and if they do not reimburse us the full amount, we are taking them to court. stay tuned for updates. STAY AWAY FROM THESE SHADY PEOPLE update: Flagship Specialty Partners tagged this review with the following: Jun 2, 2025 "We take your concerns seriously. Please give us a call at (704) 547-0837 so we can address them." Call returned to (704)-547-0837 with call returned from "Sarah" from different number (local office), I will update once claim resolved.

1 star for the unnecessary hoops, hurdles and processes…read more If you book, you'll reach their customer service folks that WORK FROM Home with all kinds of background noise. Get through that hoope to be met with a wall of questions to "access" you for an appointment. Dude, I just need the biannual and cleaning. More questions. Insurance info and notice the local office will call. Cool. In between the time for booking and the actual call from the local office we received 4 emails and 4 text messages to confirm attendance and register with the office which includes uploading your ID + insurance card and a myriad of more questions. Now, 2.5 weeks later the local office calls and needs to get some Intel like.the aforementioned 1. Insurance card 2. Work we want Then and ONLY then is it mentioned that We won't get a cleaning at this appointment. It's an Xray and Consult only. We shall come back for the cleaning. Y'all, I can't. Who has this time availability to play around with something that has always been done in 1 fail swoop on a visit in my 40 years of dental work. No worries, I didn't beat the final boss in this adventure as I admitted defeat by canceling the appointments and thanking the young lady for the clarity/info. May this review help you. No idea if it's a double bill insurance hustle or not enough staff or they just want to be thorough but I know I can't do manage such practices.

I had a great experience with Aspen Dental the other day. I just went for a consultation since I…read morehadn't been to the dentist in a bit. Everyone there was kind and professional. The office was bright and very clean. They took x-rays and explained everything to me very thoroughly. They set me up for a cleaning very quickly and I really enjoyed my time there. I hate going to the dentist, but they made this trip a breeze. I hope it continues!!

Although my experience started off a bit rocky, it improved dramatically as time went on. Doctor A…read moreand Doctor Shaw demonstrated exceptional skill and professionalism, making my care truly memorable. I now have a beautiful smile thanks to the attention and kindness of every staff member I encountered, and I will always be grateful to them all.

I just walked out of the facility after waiting 45 minutes. Sat there with no updates unless I…read moreasked. Was told they only had two representatives working and the process takes an hour or so. No one really has time to wait that long for an appointment. I wouldn't recommend them. The facility was nice inside. The people were somewhat concerned but the scheduling is horrid. A review after Rachel's comment....Hello Rachel, I phoned the number you provided and just as I figured your phone tree has No option for the Business Team. I went thru another selection only to be re-routed to the Chlt business center. Also tried to leave a message but the prompt mentioned scheduling, not a start of a conversation on my visit. Again, I feel trying to reach you reflects your CC's business philosophy in a single word, haphazard.

It's nice little facility off of mallard creek rd and Gina used to be my dentist. I used to visit…read morethis office twice a year for my regular dental check up / clean up. I have a dental bridge and last couple of time I visited this office, I was insisted of getting dental implants which were not covered by my dental insurance. So the out of pocket expense was about eighteen hundred dollars per tooth which was coming out to be around six thousand dollars. Their service was good for the most part except for the fact that I felt like they were pushing too much for me to get the implants so I stopped going to this office.

They have so far provided the best dental service I have recieved in the greater Charlotte area…read more Gina and her staff are a hardworking dental group that tries their best to provide customers with what is needed to each individual dental plan. Dental work is expensive but you gotta pay to play and if you want someone who will spend their time with your mouth and guarantee the best outcome you have to pay them for their service and time. It's not cheap to run such a nice facility but her prices are competitive and fair compared to what other dentist try to get you to pay. I highly recommend dr Gina and her staff and know that when I go there I won't get additional services I don't need and that her biggest priority is to provide me with the best dental care and the prettiest smile in Charlotte

Great dentist, went to him for years, then I had insurance issues and had to go elsewhere. I have…read morejust learned my new insurance will cover, so I'm going back!!

I have been coming here for years. They are always kind and do a great job. They're very gentle.read more

I had a great visit to this dental practice. I usually hate dentists and have had issues of being…read moreupsold on additional services that aren't needed or covered by insurance. I didn't experience any of this. My teeth cleaning went quickly, without pain or discomfort. The dentist was professional, polite, and honest about my exam and x rays. I got in early and left early. I was super pleased with my experience.

I have gone to this dentist for 4 years, initially they were great but then the main dentist…read more"retired" and service went completely down hill. The main dentist then "returned" and is now back practicing. Yesterday I had a filing come loose and called to make an appointment to have it fixed. Tried to make the appointment well over 7 days out, because I have a schedule and a life too, but was informed the dentist is going on a 2 week vacation and so unless I come in the next day I won't be seen for 2-3 weeks. I tried to make this work but unfortunately had to call and reschedule. I was just informed they will charge me a fee for rescheduling, despite the fact that I tried to adjust to their schedule, and now I am responsible for paying a fee? Asked to speak to the person with "authority" and was told no. Needless to say they have lost my business.

My wife had a cracked tooth. Dr. Shembo got her right in to fix it…read more Everyone there is Great.

This is my 2nd time visiting Dr. Shembo. I was working one day and a client mentioned Shembo…read moreDentistry, fortunately I was looking for a dentist office within my insurance's network so I gave them a try. What I like most about being a patient here is the atmosphere. Very light, very positive & Im all for it. Dr. Shembo ensures his patients leave satisfied & does his best to make patients feel comfortable while in his care. Love it.

Bad punctuality. I had been going there for years and their scheduling became worse and worse. Time…read moreand time I would show up on time, early even, only to have my appointed time come and go by 30 to 40 minutes. "We're running behind today" was a common refrain...every time I had a visit there. I strongly suspect they overbook, like pressured to by corporate. Dental care itself is OK though.

I was referred by a super close friend of mine. She is very particular about EVERYTHING,…read moreespecially her medical providers. Dr. Patricia Aguirre is extremely knowledgeable, bilingual and has been practicing dentistry for a very long time. Here is some of biography: Dr. Patricia Aguirre graduated from Javeriana University in Bogotá, Colombia, where she received a Doctorate in Dental Surgery. Upon graduation, Dr. Aguirre worked for a year as a general dentist in rural Colombia as part of a federally mandated dental health program. Following this enriching experience she returned to Javeriana University to obtain a postdoctoral certificate in Endodontics and teach as a Diagnostic Clinical Instructor. Dr. Aguirre then opened a private practice devoted to endodontics in her hometown of Cali, Colombia. After three years in private practice, Dr. Aguirre made the decision to come to the United States to further her professional training. She completed the Advanced Standing Program at Harvard University School of Dental Medicine, culminating in a Doctor of Dental Medicine degree. When I had my first interaction with Dr. Aguirre about a month ago. In my examination Dr. Aguirre was FINALLY able to solve the "mystery" of a tooth that has felt abnormal for a about two years now. My previous dentist checked the tooth at least 3 different times and did x-rays as well. The answer always was there is "nothing" wrong with your tooth, even my past visit within 6 months with the previous dentist. Fast forward 2 years later, no x-rays needed there was soft enamel and it's turned into a cavity. This cavity can be so small but within time if it's not address it can grow and eat the whole tooth. I am so grateful that Dr. Aguirre it's so knowledgeable and shared the knowledge with me. Here I am getting these tiny cavities fixed. The pain and discomfort is completely gone. Also, I was told by my previous dentist that I needed a root canal within 6 months. I needed a second opinion, I glad I waited because almost a year later my tooth is just fine and it's been monitored by Dr. Aguirre. Dr. Aguirre is not invasive and believes that we should maintain and keep our natural teeth as long as possible.

The surgeon was great and all in all the experience was as good as to be expected. The only reason…read moreI didn't give 5 stars is because of billing. I was told prior to making the appointment that the cost to extract a tooth was $275, then while in the chair, after x-rays and while awaiting the doctor, I was told there was an additional $95 "consulting" fee. Seems like bait and switch to me.