This business is shady in their billing practices. They schedule your appointment and tell you they…read morewill go over your out of pocket costs, but they never submit the claim. then when you arrive for the appointment, they tell you your insurance hasn't got back to them and you will have to pay the costs up front and they will reimburse you once your insurance pays them. Unfortunately for us, our son had to have emergency wisdom teeth extraction so we had no choice but to pay $3000.00 up front only to later learn they never filed the claim, so our insurance was not liable to reimburse anyone. we filed a BBB complaint and if they do not reimburse us the full amount, we are taking them to court. stay tuned for updates. STAY AWAY FROM THESE SHADY PEOPLE update: Flagship Specialty Partners tagged this review with the following: Jun 2, 2025 "We take your concerns seriously. Please give us a call at (704) 547-0837 so we can address them." Call returned to (704)-547-0837 with call returned from "Sarah" from different number (local office), I will update once claim resolved.

Potential Patients Beware!!! My husband had surgery here and received no follow up care and…read moresurprise/balance/third party billing above what he agreed to when he signed the paperwork for the surgery. While the surgeon was skilled and the surgery was executed successfully, this business is very shady. There are better places to get the care you need.

My wife had a cracked tooth. Dr. Shembo got her right in to fix it…read more Everyone there is Great.

This is my 2nd time visiting Dr. Shembo. I was working one day and a client mentioned Shembo…read moreDentistry, fortunately I was looking for a dentist office within my insurance's network so I gave them a try. What I like most about being a patient here is the atmosphere. Very light, very positive & Im all for it. Dr. Shembo ensures his patients leave satisfied & does his best to make patients feel comfortable while in his care. Love it.

It's nice little facility off of mallard creek rd and Gina used to be my dentist. I used to visit…read morethis office twice a year for my regular dental check up / clean up. I have a dental bridge and last couple of time I visited this office, I was insisted of getting dental implants which were not covered by my dental insurance. So the out of pocket expense was about eighteen hundred dollars per tooth which was coming out to be around six thousand dollars. Their service was good for the most part except for the fact that I felt like they were pushing too much for me to get the implants so I stopped going to this office.

They have so far provided the best dental service I have recieved in the greater Charlotte area…read more Gina and her staff are a hardworking dental group that tries their best to provide customers with what is needed to each individual dental plan. Dental work is expensive but you gotta pay to play and if you want someone who will spend their time with your mouth and guarantee the best outcome you have to pay them for their service and time. It's not cheap to run such a nice facility but her prices are competitive and fair compared to what other dentist try to get you to pay. I highly recommend dr Gina and her staff and know that when I go there I won't get additional services I don't need and that her biggest priority is to provide me with the best dental care and the prettiest smile in Charlotte

1 star for the unnecessary hoops, hurdles and processes…read more If you book, you'll reach their customer service folks that WORK FROM Home with all kinds of background noise. Get through that hoope to be met with a wall of questions to "access" you for an appointment. Dude, I just need the biannual and cleaning. More questions. Insurance info and notice the local office will call. Cool. In between the time for booking and the actual call from the local office we received 4 emails and 4 text messages to confirm attendance and register with the office which includes uploading your ID + insurance card and a myriad of more questions. Now, 2.5 weeks later the local office calls and needs to get some Intel like.the aforementioned 1. Insurance card 2. Work we want Then and ONLY then is it mentioned that We won't get a cleaning at this appointment. It's an Xray and Consult only. We shall come back for the cleaning. Y'all, I can't. Who has this time availability to play around with something that has always been done in 1 fail swoop on a visit in my 40 years of dental work. No worries, I didn't beat the final boss in this adventure as I admitted defeat by canceling the appointments and thanking the young lady for the clarity/info. May this review help you. No idea if it's a double bill insurance hustle or not enough staff or they just want to be thorough but I know I can't do manage such practices.

I had a great experience with Aspen Dental the other day. I just went for a consultation since I…read morehadn't been to the dentist in a bit. Everyone there was kind and professional. The office was bright and very clean. They took x-rays and explained everything to me very thoroughly. They set me up for a cleaning very quickly and I really enjoyed my time there. I hate going to the dentist, but they made this trip a breeze. I hope it continues!!

I just walked out of the facility after waiting 45 minutes. Sat there with no updates unless I…read moreasked. Was told they only had two representatives working and the process takes an hour or so. No one really has time to wait that long for an appointment. I wouldn't recommend them. The facility was nice inside. The people were somewhat concerned but the scheduling is horrid. A review after Rachel's comment....Hello Rachel, I phoned the number you provided and just as I figured your phone tree has No option for the Business Team. I went thru another selection only to be re-routed to the Chlt business center. Also tried to leave a message but the prompt mentioned scheduling, not a start of a conversation on my visit. Again, I feel trying to reach you reflects your CC's business philosophy in a single word, haphazard.

From the owner: ClearChoice Dental Implant Center of Charlotte-University City is open. The center is operating…read morewith heightened health and safety measures to help prevent the spread of COVID-19 and other viruses. Please visit clearchoice.com/confidence for details about what ClearChoice is doing to provide a clean, safe environment when you visit.

I have been using this practice for years. Katie Stanton is an amazing Dental Hygienest. She…read morealways lets me know what sheis doing, and never causes pain. I always leave her chair with my mouth feeling clean and fresh. While Dr. Cabana always checks for deeper dental issues (I've been lucky here, never needing anyting major), it's Katie that provides by semi-annual routine care

I'm so disappointed with my visit. It was the wrong decision to come here. Dr. Cabana wanted to…read morefill a tooth that I was trying to explain was already in pain, and she ignored what I was saying with rude, dismissive behavior. Very unprofessional. For anyone thinking of going to her -- be careful.