I like the materials to pick for the sofas and chairs. Hard to choose. The workers were very…read morehelpful.. When they have their half off sales for their customers, they give good gifts.

I dealt only with Brittany. I was impressed that although a nuisance she wore a mask a was I…read more Brittany was very efficient and helpful in showing me bed sets and we made a satisfactory purchase.

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.

Awesome customer service! I called and explained what custom piece of furniture we needed. I…read moreshowed the salesperson (Matt) pictures and he came up with two options. We discussed the price and delivery options, color matched the remaining piece of furniture and left a modest deposit. Can't wait for the furniture piece to be delivered!

We recently purchased a dining set. The experience with The Amish Home was positive from start to…read morefinish. Matt was very helpful and kind. The delivery guys were wonderful. I would definitely recommend them if you are looking for high quality furniture that will last for generations.

The Furniture Store That Is So Much More…read more Calling this place a furniture store feels like a serious understatement. It's part furniture store, part ever-changing décor wonderland, part treasure hunt, and part phenomenal gift shop. Every time I walk in, there's something new--and usually something I didn't even know I needed until I saw it! The selection is constantly changing, which makes every visit feel like a little adventure. You can find beautiful furniture, unique home décor, unexpected treasures, and gifts that are actually fun and different from the same things you see everywhere else. And one of my favorite things? They buy your old stuff, too! So you can make room for the new treasures without wondering what on earth you're going to do with the things you're replacing. It's basically a furniture store with the soul of a treasure hunt. You never know what you're going to find, but you can pretty much guarantee you'll leave with something you didn't know you wanted. If you haven't been, go. But don't blame me when you find five things you suddenly "need."

Excellence in all aspects of the business! Large selection and quality are their primary attributesread more

Lisa was a great salesperson/leader in our experience of redesigning our office layout and…read moreselecting new office furniture. Quality of furniture is great! Delivery guys were prompt and professional and very careful and super friendly. Would highly recommend this business for new/used office furnishings and design and delivery.

Nice used office furniture you don't have to spend a lot of money on and delivery was quick. No…read morehassle.

I had an outstanding experience at Arhaus Loft and felt compelled to share it. After purchasing…read morefurniture, I ran into some unexpected challenges with shipping items that could have easily turned into a frustrating situation. Instead, it became a great example of what exceptional customer service should look like. Keith, the store manager, and Alex, a sales associate, went above and beyond to help me navigate the issue. They were not only knowledgeable and professional, but also genuinely friendly. Rather than offering a one-size-fits-all solution, they took the time to understand my situation and provided personalized support every step of the way; from Alex taking pictures and measurements of the furniture to Keith fielding my calls from their warehouse, it was truly personalized service! It's rare these days to find a team committed to making sure a customer walks away completely satisfied. Their responsiveness, problem-solving, and willingness to go the extra mile made all the difference. Because of Alex and Keith what started as a challenge turned into a great experience. If you're considering shopping at Arhaus Loft in Pittsburgh, you can do so with confidence you'll be in very capable hands. John F

Great Selections for Luxury Furniture at a more Budget Friendly cost. Definitely recommend checking…read moreit out, items are priced almost 60% off from the original pricing plus store discounts. Can be a great stop for anyone looking to style their home.

We went in looking for a second replacement refrigerator for our garage and left purchasing one…read moreplus a kitchen table set. We've been dealing with AK for many years. It's been a family tradition since my parents started going there.

Purchased a dishwasher from A.K.Nahas. Salesperson was great on the phone. On the day of delivery,…read moreI heard nothing from their 3rd party installer. I left a message around 10:30am in their New Appliance department asking for a call back with an e.t.a. No return call. I called again at noon and had to call twice to route my call to their operator since, at that time, still nobody was answering in their appliances department. When a woman got on the phone who seemed to be in charge, I was basically told, "We're sorry. We know it's a problem, but we're not going to do anything about it." As someone who has spent the majority of my life in customer service...that's called a kiss-off. That is basically saying, "Sorry, but we don't care about the service you receive from us."

They have seemingly unlimited array of chairs desks and whatever office furniture you need!…read moreFriendly patient professional sales team will make sure you get exactly what you need! When I started working at home, my old chair was not cutting it!! They helped me get something cozy enough to concentrate and the right posture too!

UPDATE// I received a call on 2/15/23 from Jamie Salicce who is the Director of Sales and Business…read moreDevelopment at Tri State Office furniture to follow-up on my negative YELP review. He apologized for my bad experience and attributed my bad experience to poor training with the sales associate which includes Store policy, product warranty information and for me loading the chair in my car. He followed with the chair should have been loaded into my car by someone from their warehouse which is across the street. Jamie explained that the restocking fee only applies to the special order of a new office chair and not one they had on hand in their warehouse and said he would refund the rest of my money today. A short while later he called again to say the refund has been issued. It renewed my faith that even a smaller business is concerned with providing good customer service. ****************************************