Excellent Customer Service. I've ordered wood from four different firewood companies in Austin over the past few years, and a number of them have been unreliable and disorganized. When I had a little fumble with an order of pinon from Woodchuck. I wasn't really expecting much in terms of customer service because of my experiences with other vendors, but Woodchuck re-defined my expectations. They made things right with my order, and then some. They went above and beyond. I'll give them my repeat business without hesitation. read more

The delivery gentleman was nice as could be, per usual. He remembered me, my home, and stacked the wood beautifully. Super service. Incredibly friendly. I'm a repeat customer and will continue to be one. read more

Woodchuck Firewood Delivery - 1/4 cord stacked perfectly. - Firewood Near Me - Round Rock, Texas

These guys are the best. We bought a half-core rack which is very well built and a half core of wood. Delivered and set up perfectly. We will use them for years to come. read more

The whole experience has been top-notch. I called to add a sample of a different wood, the owner said he would include with original order "just take care of the driver, if you're happy with delivery." Pablo, who delivered our wood, was extremely efficient, polite, and professional. I am extremely pleased with the product as well as the overall shopping experience. I think this is a great deal and will continue to use this business, A+ PGT Georgetown, Tx read more

Having purchased firewood over 20 years it's refreshing to finally deal with a professional company! 1. You can purchase on line! Another place only takes phone calls and you may or may not speak a polite representative. 2. They deliver and stack the wood! That other place doesn't deliver. You have to go get the firewood or arrange delivery with someone else. 3. You get email confirmation with your expected delivery date. Yeah, that other place did none of that. 4. I got to provide delivery instructions during the sale, explaining which gate to enter and exactly where I wanted the wood. 5. I got text updates! On my delivery day, I got texts saying when to expect delivery. 6. They arrived when they said they would!!! Don't count on that with the other guys. 7. The delivery guy was not only polite but he was dressed well and appeared clean. I only mention the cleanliness thing as the others would smell, be unshaven and slovenly dressed. 8. Stacked neatly! See the photos from last year and the way it looks this year! read more

Woodchuck Firewood Delivery - Last year "stacked" firewood - Firewood Near Me - Round Rock, Texas

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Superb wood. Superb service. Easy process! Go online, choose the amount of wood you want, the type of wood, how you want it cut and purchase. You don't even have to be home for the delivery... just give them access to your backyard and they stack it as part of their service! Love Woodchuck! read more

Woodchuck Firewood Delivery - Quarter Cord of double split post oak plus Margaux the Puggle. - Firewood Near Me - Round Rock, Texas

We've been buying wood for our fireplace for years and Woodchuck is the best by far! Wood is great and customer service is the best! Highly recommend. read more

My experience with Woodchuck Firewood Delivery was fantastic. Communication, service, and wood quality were all excellent. Thanks to Benjamin for a super delivery and great stacking. read more

Woodchuck was quick and efficient - good quality firewood all stacked where I wanted it.

I get wood from Woodchuck every year. They are alway professional and great to work with. The best part is they stack the wood for you!

This is the first year I wanted to plan ahead and order firewood but had no idea where to go. I picked Woodchuck because of their ratings - and let me tell you, they are fantastic and I will be a customer for life! I love the piñion wood and had ordered more, but their shipment got delayed. So get this: because of that, they delivered oak AT NO CHARGE to get me through the weekend until the piñion arrives. These are the kind of people who truly care and they make you feel like family! I highly highly recommend. read more

Called ahead and received great advice on what to order to suit our needs. Order came early, and they called with plenty of advance notice. The delivery person was friendly and made sure we got the appropriate amount by measurement. Stacked it really well against our fence as asked. Great value and good sale price, too! read more

Woodchuck Firewood Delivery - Finished wood stack - Firewood Near Me - Round Rock, Texas

Benjamin delivered the wood quicker than we expected. Highly professional and expert. Great product and service. read more

Woodchuck Firewood Delivery - Stacked wood - Firewood Near Me - Round Rock, Texas

Ordering was easy, delivery was right on time and wood was stacked exactly where and how I wanted it. I will definitely use Woodchuck Delivery again! This was my original entry back in 2021. I used Woodchuck in 2022 and again this year. After 3 years, I have zero complaints and will continue using them for all of our firewood needs! read more

Service was amazing. I got the post oak for dual purpose for heat fires and smoking food. The post oak was a little difficult to light, but I think that is typical for this wood. Even the smallest order gives you savings over carting comparable amount home from retail. I will 100% use them again. read more

We have used them since they opened and we have always had quality wood and service. Thank y'all for being a great company and keeping us warm read more

Tried Cowboys first due to lower prices. Upon completing order I received an automated response that the store wasn't accepting payments. Tried the next day. Same thing. Clicked on Help icon, which said response would be immediate. No response. Called them but their mailbox was full. Contacted Woodchuck and received an immediate response.They kept me informed every step from scheduling to delivery . Last notice was "we are here". It was all perfect. I now have the finest wood ever, stacked to perfection. I am so happy with them. Never use anyone else!!! read more

We used all our wood last February and needed to re-stock our supply for this year's emergency. I didn't do too much price comparison but determined they were "in the ballpark" price-wise. It took two days from order placement for the wood to be delivered and stacked in our backyard. Delivery guy was really nice and commented that most of their business right now are people creating a backup "wood grid". :-) read more

Super fast delivery. The delivery guy was awesome. Definitely will order again for more wood.

My original review was bad. I got the wrong wood and they stacked it in the wrong place. Since that review, Josh texted me, refunded my purchase, and delivered the right wood at the right price. Pablo stacked it right where I wanted it and was very efficient. I really appreciated his work. That guy is a keeper. I was in the customer service field for many years and I can say with experience that this response exceeds my expectations. I am very impressed with their actions and good customer service goes a long way towards keeping and attracting new customers. If more companies set this kind of example, shopping would be a wonderful experience. Thanks to Josh and the employees of Woodchuck for keeping me as a return customer! Remember, winter is coming and there is no such thing as having too much firewood. I learned that lesson last winter. Buy it from Woodchuck!!! read more

Everything is great with these guys. Their website, type of wood options, quantity options, order process, notifications, etc. and they delivered on-time and stacked the wood exactly where I instructed them to. Bravo! read more

Woodchuck Firewood Delivery - Firewood Near Me - Round Rock, Texas

We have been using Woodchuck Delivery for our firewood for many years because they are always reliable, professional and friendly. Placing orders on their website is (cute) and simple and they make it easy to choose the type of wood that's best for us. Our orders are always confirmed and therefore have always been correct. They have an app to track the driver so you can expect in real-time when they'll arrive. Once the driver(s) arrive, they get right to work unloading and neatly stacking our wood and their drivers are always friendly and professional. I have and will continue to recommended them anytime someone says they are looking for firewood. read more

Great service. Only took a few days to get wood and even though the delivery came later in the evening the driver was super pleasant and did a great job loading all the wood for us. I will definitely use Woodchuck again! read more

We have used Woodchuck for a couple years, they are awesome! They have always been transparent with their delivery times and their drivers are amazing. They were working super late to ensure their customers received their firewood before the Arctic weather hit us and still took the time to stack the firewood as they normally would. We couldn't be happier. read more

I was bummed because I ordered online. When I checked my order it was going to be several weeks wait before I got my wood. But I just decided to drive down here. Prices on wood are solid. The guy working is knowledgeable and nice. read more

Quick review: I used Woodchuck based on personal referrals and the great reviews and responses form the company here. I ordered half a cord of standard cut mesquite. We have used it for two fires so far and it is well dried and the aroma is great! Though it does make me want brisket. We will be using Woodchuck from now on. Extra Details: We had an event, 50th wedding anniversary for my aunt & uncle. They made a note and assured delivery the day before the vow renewal ceremony at our home. They actually were able to deliver a day before that (texted and checked with me first). Josh arrived a little later than expected, after dark. He texted and called before coming to house to make sure it wasn't inconvenient for us. I met him outside and showed him where our wood rack was located in the backyard. He did an awesome job and was super friendly. They use an app and he took pictures when done to confirm even though I was there with him. It's a nice touch especially if we hadn't been home. But also helps the company with quality control and on the off chance someone tries to claim non- or partial delivery. read more

Very happy with Woodchuck! We've gotten all our firewood from them for the last few years. Great service, the delivery guys are the BEST! Highly recommended! read more

Super easy service, from order to delivey, this could not have been better, they have my strongest recommendations.

Great delivery, quality wood, and no hassles! Love these guys!

Delivered within a few days of ordering, the process was seamless from start to finish. There were also regular updates throughout the process so always knew where things stood, highly recommend. read more

The best way to get firewood. Order online and they deliver and unload. Very simple. Highly Recommend.

Excellent service. High quality aged hardwood, in large well split sections. The communication before delivery was excellent, and the delivery person was polite, friendly, efficient and stacked the wood impeccably. I order from Woodchuck every year. Price is relatively high, but no higher than their top competitors in Austin, and the service and quality is worth it. read more

We got a 1/4 cord at the start of winter. The wood is very dry and burns nicely. It has kept us warm and entertained all winter.

Super easy and fast service from the retail lot. Much better value if you can pick up wood instead of delivery. If you have smaller smoker, just make sure you have a saw or hatchet to split the wood and save more money. read more

Need wood? Don't want to drive all over town looking for it? These guys deliver the wood! I needed wood for a camping trip on a Friday. The night before I found these guys on the internet and said what the hell, I'll order 1/8 cord because I plan to camp every weekend for the next month and a half. So I ordered online not expecting it to be delivered until the following week. Wrong! They delivered next day! I never picked up the phone to call and ask for expedited delivery or mentioned in my instructions that I needed it next day but THEY DELIVERED!!! Well done, I'll be getting my wood from y'all for my future camping trips. You just can't beat the convenience of delivery when you already have so much to think about in preparing for a camping trip. read more

Woodchuck Firewood Delivery - 1/8 cord 2'X4' neatly stacked when I returned from the store picking up other supplies for my camping trip. You guys ROCK!!! - Firewood Near Me - Round Rock, Texas

Called Woodchuck and talked about wood as we did with several other companies. Although, they could not provide an exact date for delivery nor could anyone else but their team made us feel more comfortable with the fact we would be getting our wood ASAP. The young man who showed up and delivered our wood was polite and professional. Stacked it right where we wanted without one complaint(it was a bit difficult). We do recommend Woodchuck and will be using them again in the future! read more

Always great service - every delivery person has been top notch and the wood is excellent for cooking and the fireplace !

Excellent service and value. Didn't even need to be home and firewood was stacked perfectly in our rack.

Excellent service - quality product ! I appreciated the ability to order online, received rapid confirmation of order and scheduled delivery. Wood was stacked in my rack as promised. Clean burning, easy to light. All Pieces consistent in size. Highly recommend - will be ordering again for next season. read more

Super fast, no contact delivery! Good quality wood, great for backyard fires in the fire pit. Highly recommend and will order from again!