One problem with Yelp is unless someone speaks to the new current state, old negative reviews still…read morecarry weight when these may no longer apply. I have 20 years worth of direct experience with organic minded people and "Organic By Gosh" is awesome and a business I want to see thrive and succeed for admittedly very selfish reasons, i.e I want them in business because they carry knowledge, quality, ethics, and product quality and availability that will serve me in the future. I am new to Austin and I want all to know and hear what I have to say. The lady at the front desk is awesome. She obviously has been asked the exact same questions a thousand times, but with a smile and patience she will answer whatever you need to know as if you were her first and only customer. you WILL feel equipped with knowledge for your project. She will make sure you walk away with what you came to get, and often a little different because she masters her stuff and will likely teach you a thing or two. I came wanting to buy a large amount of organic compost. individual bags are way more expensive than bulk (for them it is manually intensive and cost on the payroll). They offered to let me get my own bags if I shoveled it myself at the bulk price (a huge discount). It was never a question about if this was even a remote possibility. The owner was contacted via the PA system and the answer was: of course, let them do it! All in real time with an atmosphere of cooperation and goodwill. Much of the negative comments listed in the reviews do not apply anymore. I can personally attest to that! This business is customer focused and addressed all it could. And clearly would get out of their way to address more if it was needed. When you are there, you can tell they want you as their customer to be satisfied. Never will you find fish lines in your compost anymore (what exactly was the problem anyway? was it toxic? I was amused reading the review). Nonetheless they reacted to the comments and now have filters in place to keep this from occurring. If you are a prospective customer I recommend you do as we did. Watch! Do not for a moment take my word for what I have to say. In fact I recommend you come in skeptical as I was so that you can take in the full experience. Organic for Gosh deserves the best recommendation and honestly that is what I am trying to do here. They exceeded my expectations in every way, which is why I am writing this. Take time to see how they do it. My soil and compost are so rich. My garden is going to be thriving, because the moment i put my hands into their product I knew this was gold. Not unlike anyone reading my comment, the moment I walk into a business I usually can tell if I want to stick around and inquire, or if I want to just run and never return. Don't believe a word I say! I have no personal interest or gain to harvest here. Please give yourself the gift of visit to this place. The people working there you will meet are all smile, good hearted, knowledgeable, committed to giving you the best they can offer. This is a rare occurrence in my world these days. One which you will enjoy and thank yourself for having given yourself the drive over.

I ordered 13 yards of Triple Power Compost, and was delivered only about half. I sent them photos…read moreand calculations showing that only 7 yards had been delivered. I got a reply that the remainder would be delivered the next day, which it was. But no explanation or apology about the shortage. My review would have been higher, except that about 10% of the load was yellow fat clay, a soil type which is not on this property. Spreading it should have been a breeze, but was very difficult due to picking out the clay lumps. I prefer to help out small businesses, but you get an "F" on this job and I'll go elsewhere now.

I came out to look at a tree and was treated like I was buying 10! Thank you for the ride around…read morethe tree farm it was great fun! Such nice staff there I'll be back once I make up my mind! So many great looking trees to choose from! However no fruit trees. Thank you!!

Great customer service from the staff at Hope Valley Nursery. They took all the time I wanted to…read moreshow me the trees I was interested in and answered all my questions. They loaded everything into the truck and made sure everything was secured properly for the drive home.

I wish I could give this GEM OF A COMPANY a 0 stars or negative stars…read more All of my material was miss-milled and/or bowed and/or twisted and what I was told by the mill is that the grade of wood they was sent by ALB was substandard and that the quality of that type of material had fallen substantially over they years which is something that should have been disclosed to use prior to the purchase. I was told, after the fact, Benjamin Baker has no quality control standards. The particular mill used by ALB to mill material for my project says they will not do business with ALB due to the negative experiences they have had, as well. I have seen good material come from ALB prior to my project. Hence the reason why we foolishly chose them as a supplier and in this case my family lost 8k+. Perhaps my project/home was too small of a project for them to care after they received payment. The projects, ALB supplied, that we inspected prior to our purchase had at least 10 times the material being a bit more lucrative for ALB and therefore more incentive for him to make sure the material they received was of top quality. Make sure to inspect every board before you take delivery or you may be, like my family, sorry. Expectation is 10% waste when you purchase lumber but this was a total waste. Our expectations were made very clear upfront and we were told that we would get what we were promised, which, unfortunately didn't occur. update 1/2/2014 And now I received a call from a process server. I assume is because I was am divulging the fact that miss milled wood came from this wonderful class act of a company. After partial installation the wood had to be torn off of my home because it looked that awful. Apparently I'm not allowed to speak of facts or opinions regarding a business that in my opinion took advantage of my family..... This is the United States of America where truth and opinions are protect under the first amendment guaranteeing freedom of speech and expression. I guess it's time for the courts to give ALB some insight into the laws of this great country. This is not my first rodeo. Instead of paying for an attorney perhaps you should work on rectifying the problem you caused and pay my family back. You failed at providing me what I paid for so I have the right to let others know. Do your research, inspect projects closely that use ALB product and definitely make sure you inspect any material for fitment and milling inconsistencies prior to taking delivery. If you would like I am happy to show you the pile a useless garbage I have kept in storage for years. In fact I may make an art installation out of the material with a dedication. I cannot recommend this company for anything as my experience was years of hassle and frustration. I ended up having Fine Lumber supply and mill the material that was installed on my home which came out perfect and with less than 10% waste. They even replaced boards that had defects they didn't catch. They did all the work in-house, they had special knifes built to mill the material. An over all awesome experience with them. They were timely and the material was top-notch! Cheers to honest people. Happy 2014 everyone!

These guys are great to work with! I know very little about decking, but these guys are…read moreprofessional, knowledgeable and friendly. Always ready to answer a million questions about their decking - and believe me, I always have a million questions. Their prices are great by comparison to other dealers in town AND they offer delivery!

Almost two years later and H2 Lawnworks is still going strong! I love their customer service,…read morestaff, and prices. Kudos for such an outstanding job!

I know I'm bucking the trend here, but I can only review my experience. After seeing the reviews on…read moreyelp, I was sure I'd found the right company to turn my barren wasteland into a lush backyard. They might have been the right company if they had actually bothered to respond to my attempt to contact them through their website. Don't put a button on the page that says, "Click here - Receive a reply in 24 hours" if you're not going to follow through. It makes you look like bad. And gets you one-star reviews.

Go see Ken, very knowledgeable , he is very helpful. Knows all about RV's. Ken goes the extra…read moresteps to solve your issues. Thank you Ken. John

Came for cattle panels. They had the best price in town. For the most part the staff was friendly…read more There was a grumpy fellow that was tasked with helping us load up. That was interesting. Otherwise, the store is clean and they have a great selection. I would recommend them over the big box stores. they also had a fun Father's Day event where kids could come out and paint hammers for their dads. That was an awesome event to attend.

Rony handled a tree trimming job for us in South Austin. Friendly, quick, great work, great price…read more Would recommend!

I've been back a few more times and have had nothing but great experiences. Nothing beats their…read moreselection. Prices are fair, though no one has yet cured me of always spending more than I planned. It's my favorite place to get what I need for my projects.

Great selection of rough sawn/skip planed hardwood. I was able to purchase a sheet of hardwood…read moreplywood that was combo core for a fair price and they even ripped it on a panel saw to make it easier to load. Being able to pick out the boards you want is nice.

Thank you for the help and delivering the crush granite on time!!! We have use ull again!read more

This company was shockingly perfect! I called, placed my order, they sent a link for payment,…read morescheduled a delivery, they showed up on time and placed the stone and sand exactly where I wanted it. Then they swept any excess. My experience was so good, I decided I should submit a positive review on Yelp!