I love to support a local business and this little gift store is right in downtown Coppell. It…read morecarries local handmade good, and just a lot of different options for giftables (consumables, wearables, crafty stuff, etc.) - the selection was quite wide and varied. I highly recommend stopping by when you are eating at the diner across the street or visiting the weekly farmers market.

Jacaranda Gift Shop is like an oasis in the desert. Nestled in an old house on Bethel in Old Town…read moreCoppell, it is surrounded by a garden that can only flourish like it does from living care. The garden has statuary that gives a gentle babbling of water amongst the flowers. It sets the stage for high expectations once you enter and you are not disappointed by any means. Once inside you are greeted and welcomed as if you are an old friend coming in from not having been seen in a long spell. Introductions follow, and then you learn that the store is comprised of products made by local members of the community. It provided me me an extra level of appreciation for the items in the store. They have a wide variety of items, such as earrings and other jewelry, hand towels, blankets, quilts, children's clothes, stuffies, a few books, candles, and more. They also offer embroidery services on things you buy in the store. Particularly, if you are looking for young baby or children clothing, they offer some embroidery that just makes them almost too precious! The prices on most things here did not seem terrible, especially when you factor in these items are handmade. Add to that the fact that this store truly offers the boutique experience and then you really start to appreciate the pricing structure here. Overall, it was a great experience and I recommend them for when you are shopping for that really unique item that tells someone you went the extra mile for them!

The shop is definitely further than I thought but the quality of my items is amazing!!! All the…read moreitems came just as they were shown. I'll definitely order more but I'll do the shipping option.

Shipping was supposed to be two days but they didn't send it out for over a week. Even when I…read morecalled, they said it went out that day but the tracking shows it took them an additional two days after that to get it to the post office. Tried to have it shipped because of the poor communication on a pick up last time. Either way is bad. I wish it wasn't so difficult to get what I ordered.

Great work on the embroidery job. My mother had a shirt with her grandchildren's name on it. She…read moreloved it. After see the quality work I planned on having the interior of my truck customized.

Hope is awesome to work with. Shes been doing my business shirts for years. Always great quality…read moreand fast turn around

So easy to get my order placed and received. Stocking turned out great! They matched the color and…read morefont perfectly. Good communication, and able to pay online.

The ladies are friendly and helpful. I had some kitchen towels embroidered with grandkids names for…read moremy mother in law and she was teary eyed and loved the gift so much. Thank you!

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

I found On the Cuff through my mom. I had a Christmas gift I wanted monogrammed. The inside of…read morethe story is very cozy and crafty looking. Just in glancing around they sell clothing, a few totes and a few other items. The person I worked with was very attentive and took the time to make sure I picked the right color, font and size. I picked up the blanket a week later and very happy with the results. I think my cousin is going to love it! Highly recommend stopping in if you want to personalize something for someone special.

This place is kinna pricey; I can b a but much concerning embroidery, especially if its your first…read moretime encountering my embroidery needs; however, service was ok & this might just be my new, local embroider (which speaks volumes if you understand my embroidery needs, you'd understand).

I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.