I absolutely love this agency! In my experience with Allstate, my office and I have developed…read moreconnections with many agents, but Jason's office takes the cake. They really are a great agency, and pride themselves on service. There's no one else in NC I'd recommend!

I got there and we had to wait about five minutes. The tax preparer was very kind he told me…read moreeverything I needed to know. They got me the highest refund I've ever had. I went there last year also and was able to do that with a refund. I want to Jackson Hewitt a great tax service to use way better than any of the others.

fast, easy, and convenient. when I tried to file with turbo tax last year I was gonna get like 900…read more.. i took it to Jackson Hewitt and they got me like 4,000

Renee is great to work with and surrounds herself with friendly, helpful people. It seems most of…read morethe negative reviews here are a general misunderstanding of Allstate policies (ie, the "fine print") and concerns about auto generated messages. My granddaughter has renters insurance with Allstate and just had an issue with a malfunctioning sprinkler system flooding her apartment. Allstate has been with her every step starting with getting a nearby hotel, working with the landlord to get a different apartment and valuing the contents to provide money to buy new. Very responsive and impressive.

Leaving for State Farm! Reasons are listed below. 1.State…read moreFarm has better pricing for same exact. coverage . 2.Every couple of years we check pricing with the higher rated insurance companies to make sure Allstate is competitive. We have been with Allstate for a lot of years. Checked this past September of 2019 and State Farm was substantially cheaper. I moved 3 of my vehicles to State Farm and left my Honda with them for Gap insurance because I use Uber as a 2nd income.(State Farm is working on adding it, but not complete). When I did this "Mindy" my contact for years there said she wished I would have gave them a chance before moving. I said they were cheaper. I figured my Insurance company is giving me the best rate already. 3.I have Homeowners Insurance through Allstate. It is paid every year through my escrow from my Mortgage. They made me aware that it was moving to another underwriter or something to that affect back in Oct. or Nov. of 2019 and I said no problem. So I get a letter today on Jan. 27th, 2020 showing my Insurance has lapsed on 12/31/2019. I call Allstate and talked to "Mindy" and she said she "assumed" since I moved some of my vehicles that I would not be renewing my Homeowner's Insurance even though my Honda is still with them. This totally infuriated me. My Mortgage company per the letter has purchased insurance to cover lapse and I will have to pay it until I get my Insurance back up. Which it will be high I'm sure from the Mortgage company. 4.A few years back my Sister in law went through a terrible divorce. We let her and my niece and nephew move in. We put my Sister in Law on our vehicle Insurance so she could get a drivers license in our state. She purchased a car and it broke down and unfixable. We told her that we were going to take her off our Insurance since she won't be driving for awhile and she was working now and could afford her own insurance when she got another vehicle. I called Allstate and "Renee" said to me that my sister in law would have to turn in her Drivers License and bring a letter confirming this before I could drop her and it was the law. I called NC DMVand talked to Representative and asked about that and they said not true. DMV Representative said that she could be dropped from Insurance and not turn in License and that my sister in law would be responsible if she got caught driving without License. DMV also said she could use the Driver's license as a State ID. I told "Renee" this and she got upset with me on the phone. In conclusion I do not think that this particular office is looking out for my best interests. Jerry is the only Representative there that is professional at all times. Mindy and Renee both can be snooty on the phone. In person there always nice. But assuming that I am cancelling my Homeowners without verifying with me is unethical after all these years of automatic renewals. Scared to call my Mortgage company to see how much I owe!

Highly recommend! Our taxes were done correctly and quickly. Friendly, easy to work with and very…read moreefficient.

The staff here are always friendly. I've open 3 CD accounts with them already and each time they…read morewere timely and friendly. The inside is very clean and welcoming.

This review is from a current customer, I do not work in the banking industry. This bank has always…read morebeen a very pleasant experience for me. I live in the area and have always witnessed the best customer service. They will go beyond their duties to make sure everyone is taken care.

Great service got my refund in 3 days. Very nice customer service and Colombian is a plus. Thank…read moreYou for your guidance and support and help.

I give it a 5 star because of the service they provide, I get better interest there then from USAA,…read moreand the customer service is great. They also have a Raymond James Financial Advisor. Mitchell is the best and so are the others.

Pulled my bank approval 4 days before closing! 800 beacon score 10 percent down with very high…read moreincome and zero debt that's correct zero debt! I was constantly reassured that loan was fine! I have 6 paid off mortgages with Wells Fargo in the last 10 years ! I will apply with Wells Fargo on Monday the 26th 2016 and will close by February 10th 2017! Ps. This is my first review ever and I am only writing this because I have never ever been B-ssed like this in my entire life! Wells Fargo!

We signed up with this agency awhile back when we decided to leave the Farm Bureau. They made the…read moreswitch absolutely painless and saved us a nice chunk of change in the bargain. Highly recommend.