Phenomenal Bank and employees, everyone is so helpful and kind. Especially, Treyton and Amber. They…read moreare the best!

Disclaimer, I work for the second largest bank in the United States. I feel like I can review with…read moreexpertise a typical customer might not. I am a certified trader, registered representative, registered securities agent... This place has turned from what I used to think was a terrific small-town institution into, well, a wasteland for banking excellence. Its frustrating. Service, attention to detail, all levels of communication from this bank have gone down hill. It used be be a bank you could call for help, now....now, its just a faceless institution of squaller. Years ago, a decade ago it seems, NW bank had a web-based system for viewing banking information. It worked well, it was cutting edge to see pending transactions, I repeat years and years ago. The same system is still in use- or so it looks. The interface is antiquated- and when you call for service for this web-platform nobody has a clue. Client-client payments are an impossibility, up to date reporting is moot, its incredibly difficult to navigate- This all assuming you can login. I am bummed about NW bank. I joined as part of a kids club in the early 90's via my parents and grandparents suggestions. I excitedly opened a CD when I was about 12, thinking it would be my ticket to riches. Now, I wouldn't go in for the free stale popcorn. Only one person I would deal with here. Cody on the investment team.

This exceptional group of knowledgeable CPA's & Accountants are very professional, very honest, and…read moreput great attention to detail! No worries if you're their client! They have many years of experience! When I worked in the Medical Field, we used them for nine years and without so much as one problem!

Easily the best I've ever had with doing taxes and financial advice. Very friendly and always…read morewilling to help. A great local business and I've been with them after I moved out of state. You won't regret going there!

Sherry has done our taxes for years and she does a wonderful job. Schedule your appointment early!…read moreShe fills up her schedule VERY quickly during tax time. Take advantage of planning your next year's appointment after she finishes this years returns.

I have had my taxes done there for about 5 years. The woman who does mine is okay, but has messed…read moreup twice either affecting the amount I get back or messing up the direct deposit. I understand there are mistakes, but she didnt take responsibility for the misinformation and tried to make up a story. Plus, every year she charges me more and I am very organized with my taxes. They only have to copy my numbers into their software. I think this will be my last year paying $250 to have my taxes done.

I have used American Bank and Trust for 2 different mortgage services and other bank services and…read morefound them to be extremely easy to work with and very professional with documentation and contact response. I would definitely recommend them for any bank services. It was nice to deal with a smaller personal bank rather than one of the large Country wide banks that you are only a number and you are treated as a number.

I requested copies of statements for my account for 3 of the previous 4 years and was charged…read more112.00. Seems steep for 36 papers, but OK. The bank sent me the statements without copies of the checks which are normally included with every statement. That is the only way to find the recipients of the checks, which was essential for me. They claimed they could only locate these only with extreme expense, bacause they are kept on CD's. How hard can it be? Despite the fact that they sent me only partial statements, they kept the 112.00.

Great local bank with friendly service but all the services of a national chain bank without the…read moreimpersonal treatment and funds stay local!