I have loved living here. I have lived here for 3 years. The front desk and maintenance folks are…read morefantastic and so is the property manager.

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

Nice apartments, good location close to restaurants, stores and highway. Maintenance team is…read moreamazing!!! They fix any issues asap and are professional and kind. We were so happy to move out because the leasing office is a mess. Couldn't tell you how many times I would walk over to leasing office to ask a question and the ladies would be on lunch break for hours. They would even put up on a tour sign and then I would watch them drive away. So many things mixed up when we moved out even though we gave over a 90 day warning and had all paperwork filled out ahead of time and correctly. They sent the end of lease papers to the roommate who moved out years ago even though we switched the lease out of her name. Package room is always a mess and can barely move around in there sometimes. Feels like an elderly living community. If it weren't for the disorganized and sometimes rude leasing office staff we would have given 4/5 stars

Terribly shady people. Not upfront about if you need to terminate your lease early what will…read morehappen. Highly do not recommend.

A friend just moved to Caswell condominiums and invited a few of us over to her new home. Aside…read morefrom being located right next to the railroad tracks and hundreds of tall electrical power distribution towers, it is a beautiful place. I'm not sure if I could sleep with trains running all hours of the day and night, but the partial view of the marina was lovely. Parking was somewhat difficult to find and there are a lot of stairs. There are very expensive options for homes and condos in this particular area.

We've lived here for 3 years. If you enjoy condominium living, this is a great place to live. Well…read moremaintained quiet community on the river with nice amenities and beautiful landscaping. We have an excellent professional management company (REI Property Management) and a long range maintenance and CAPEX plan.

Apartment is great. The neighbors are friendly. My move-in went well. Management is on the ball.read more

There are numerous pros and cons of living here. I wish I could say there are no cons, or that the…read morenegatives are not worth being bothered by, but I can't. And it's a shame because I had wanted to live in Ninth Square for ages. We moved into the 44 Orange St. building in the middle of January of this year (You'll see another review made by Dawn B., that's my mother). Let's begin: 1. The literal moving in was a breeze. We had hired a great moving company, and Peter had made the George St. gate available to us so we could get the moving truck in. One of the two elevators in the lobby is larger and great for moving large furniture items. 2. The apartment has a lot of space. Good counter space in the kitchen, and the living room is quite large. We can fit three large turtle aquariums, a large terrarium, our kitchen table, a small freezer and two good sized arm chairs in the living room. Compared to where I've lived in the past, this is the first living room I've enjoyed hanging out in, in years. 3. Both bathrooms are a good size for what they are. The master bedroom (mine) has plenty of space for me, though my bathroom's layout is a bit weirdly shaped and my closet is small. Took a lot of reorganizing to get my closet to a point where it was working for me. I'm a creative person, and my bedroom can accommodate a few of my main hobbies. This is a dream for me because I've never had that much space before. 4. My mother's bedroom is much smaller in comparison but fits her lifestyle well enough, and the walk in closet she has is superb. I don't know what the thought process was when designing this apartment, but if my bedroom had a walk in closet my bathroom would be tiny and my room would have less space. So while her room may be smaller physically, it accommodates her better based on her lifestyle. 5. Storage is not the greatest. We have a hallway closet and a lot of stuff crammed in it. Things that cannot fit in the hallway closet, end up under our beds, in our bedroom closets, and on top of the large shelf in the laundry closet. We also have small bookshelves in the smaller of the two hallways, which we use to storage bath towels and bed sheets. They look great, and make the hallway interesting, but it means we don't have storage in any other part of the apartment for these things. 6. The washer and dryer were included with the apartment. This was a MASSIVE plus for us. Being able to do laundry in the apartment, something we've not been able to do for a very long time is phenomenal. 7. Peter, who handles leasing, is a great person and very professional. He has always treated us with respect and we enjoy talking to him whenever the opportunity arises. The young woman who works at the desk in the Crown St. office, her name escapes me, she is also very sweet and professional. She recognizes us right away when we come to retrieve packages or stop in for other reasons. Unfortunately, there are other people who work in the office, Breyone and Vesta, who are often rude, aloof and have the listening skills of socks. Conversing with them is a nightmare so we simply do not engage. The maintenance crew are the nicest people though. Professional, thorough, and overall easy to work with. When they've come in to make repairs they enjoy taking a look at our aquariums, wall hangings, and so on. There's just something that feels genuinely good about a visitor coming in and complimenting my paintings, asking about our turtles, and recognizing my mom's poster of Winston Churchill then having a cool history discussion with her about him. 8. Sadly, a few days after we moved in, my mother woke up freezing in her bedroom and found frost on the INSIDE of her bedroom windows. She documented it of course. Contacted management. One of the maintenance guys tried to seal it, but that made little difference and the issue continued. After pleading with Vesta numerous times to get the problem fixed, and after multiple promises to fix it, it wasn't actually fixed. There were other windows throughout the apartment that were accumulating sludge between the panels. Aside from it looking gross, it's an obvious sign these windows are not weather-proof. There was wood rot on windowsills. For human health this is an issue of course, especially since my mother has a neuromuscular illness and that level of freezing temperatures is not safe for her. Regardless, no one should be forced to deal with that. Don't even get me started about my reptiles and fish which are dependent on warmer conditions to stay healthy and alive! Thankfully none of my aquatic pets have been affected, but the colder conditions definitely aggravated my older cat's arthritis. In the end we brought Beacon to housing court. They were forced by the court to repair the windows. The repairs are excellent. It shouldn't have come to that though. Beacon's refusal to make repairs by ignoring us, ignoring LCI, is just atrocious and has left a bad taste in our mouths.

worst property management company I have ever worked with. overly expensive apartments, bottom of…read morethe barrel appliances, terrible support from front office. it was one of the worst experiences I have ever had and would recommend you run away from any property they manage. additionally there were multiple situations where appliances leaked water and caused water damage in the apartment and they did minimal work to fix and address the smell and potential for mold. Don't live in any property they manage.

Whatever you do, do not even consider moving into any of the Metro Star Apartments in Milford! The…read moremanagment could not be more resident unfriendly. Long story short, I moved into the apartments on the green in Milford and within a short time, Metro Star started a construction project yards from my apartment window. They didn't tell me this was going to happen before I signed my lease, and have withheld any type of information about the project from its residents since then, like how long it is supposed to last or expected disruptions during the project. I had a nice view, in a quiet apartment (which is why I chose it), and now there is zero view and construction noise from 7 am to 7 pm, sometimes 7 days a week for the past 8 months or longer. I tried to be understanding, but the disruptions became more and more - blocking access to the building's parking, yelling and screaming workers, trucks coming in and out all day, idling for hours at a time causing such bad fumes I can't even open my windows at night after they leave because of the risidual smell. Add to that, there are workers staring directly into my apartment, literally yards away. I realize that Metro Star is a company and that as a company they have a right to build new units, so I asked nicely to be let out of my lease a few months early, and was told no because it would violate the Fair Housing Laws - a lie. When I pushed back against this perversion of the law, I was simply told no, they don't let people out of their lease for any reason. So I asked if I could move to another unit or building away from the noise, and was told I could but would be charged $1,500 fee. I am not sure who made that nonsensicle decision, but charging a penalty for a resident that wants to sign a new lease on a new unit but charging them $1,500 for the "honor" seems like maybe someone needs to go back to school. The last email I received sums it up perfectly, and this is a direct quote: "I'm sorry to say management has denied any concessions for the construction." The rent here is NOT cheap. There are MUCH better buildings in the area and there are MUCH MUCH better landlords. The greed that Metro Star exhibits is disgusting. They already have such a bad reputation in the community for overbuilding; and from the folks I have spoken to, it will only dive deeper into the sewer due to their lack of any kind of resident relations. Bad business practices result in bad business performance and I am bummed because I feel Milford is going to have a bunch of empty apartment buildings that will fall into disrepair as Metro Star mismanages their apartments into the ground.

Nice building, great location. Friendly management and efficient maintenance. Very walkable and…read moreclose to CVS and McDonald's without having to drive.

After I have lived in this complex for eight years straight, I believe it is time to ditch this…read moreplace for good because there are so many problems with this place that needs to be done such as replacing the closet doors since they always fall apart and the leaks throughout the ceilings and stairwells that maintenance are not doing their jobs to fix the problems right away!! Not only that, but the two bedroom and single bedrooms have gotten very expensive over the years including the studio apartments where it costs $1000 to rent!!! This isn't New York City or Boston, you guys are basically taking advantage of Chapel Haven students like me as well as other residents. The management is also rude like that one time while my roommate was looking for another apartment after our other apartment is falling apart, he reserved the place for us and until a few days later when he went to talk to the original landlord that was there about the place, he told him that he gave it to someone else!!! and just today when I arranged an appointment to look at a studio apartment at 3:00, the current landlord told me that he was unable to do it because he was busy so I had to reschedule!!! That was when I officially plan to move out of this place by the end of this year!!! It's no wonder why management keeps changing constantly and people are moving out, and I really hope this complex shuts down for good and gets replaced with another complex!!

Beware the bread & circuses: This luxury apartment complex in New Haven charges similar prices to…read moreother high-end buildings but falls short on security measures. While the community events and amenities are plentiful, there are significant shortcomings in infrastructure and security protocols -- such as cameras or active security staff. Notably, this lack of security recently resulted in an incident where approximately 20 cars were broken into, in the supposedly "secure" premium garage. Tenants are left holding the bag on damages, while paying $150 a month for this "secure" garage parking. Plus, this major break-in event isn't the first time, there's been a repeated series of minor car break-ins and package thefts.

I've lived here several months now in a one bedroom that faces the courtyard. For a brand new…read morebuilding, I'm extremely disappointed with the construction. It doesn't seems like there was much forethought into the acoustics. The noise from the hallways carries through the front door to the apartment very readily, and vice versa. Additionally, I hear things like my upstairs neighbors' footsteps as they walk about their place and the dull hum of my adjacent neighbors' voices through the bedroom wall. And, even with windows shut, all of the activity from the courtyard carries into the apartment - not a huge deal as the pool closes at 8pm and courtyard closes at 10pm, but the occasional group will disregard these rules. These grievances aside, there are great amenities to the building. The staff is also friendly and responsive.

Great rental community that offers a reserved covered parking space in the garage. Stunning pool…read moreoverlooking the Housatonic River. Team takes care of all of us.