I've been going here for 2.5 years now and am very happy with both the doctors and the girls that…read moregreet you and sign you in...the doctors are very knowledgeable and take the time to talk to you and the wait isn't bad at all...I really love the clean office, their concern and ability to listen and to give you a most professional visit, along with some TLC. Thank you to all who work there, greatly appreciate you.

The doctor here is super friendly! He listens and cares! It is important to me to know that the…read moredoctor cares!! I took my son to him years ago for care and have found myself in his office recently. I remembered exactly why I had liked him so much, immediately. You will not be disappointed in choosing him for the doctor to care for you in time of need.

The receptionist was lazy, and she had a bad attitude as if we were interrupting her from…read morescrolling. The MA was inefficient in her care. The PA was a little nicer, but we had to suggest things to look into. They did not have the supplies needed for the machine. They admitted they were low on supplies weeks ago. I would never recommend anyone visit here for any diagnosis.

Extremely fast! I was in and out without an appointment in less than 30 minutes. The staff was very…read morepolite and friendly.

I feel bad for the place! The Doctors seem great but the wait is horrible and they have too many…read moreinexperienced staff with less than ideal customer service. If you have to get a cast there I recommend having the guy do it (only)!

We are from TN and drove back and forth to see one of the wonderful Dr up there…read more They are all very professional and everyone there is friendly and very helpful. No complaints here!!!!

Let me start off by saying Dr. Burch is a great doctor. He is knowledgeable, informative, and…read morehonest. If you can stomach the way the health industry is currently, then by all means go to him as your dr. However, in my 27 yrs of hospital care (and I've practically lived in them as a very accident prone person), I've never been treated more poorly by a hospital staff. In general, the nurses who work under him are anything but cheerful and happy to be there. You'll be lucky to see one smile. But in particular, 5 days after my surgery, I woke up one morning to such an excruciating pain. I had just run out of pain medications and luckily had my wife's old Percocet pills. The pain wouldn't stop and I was in tears, biting my pillow to try and deal with it. I called WKONA and listened through 5 different submenus to get a line to Burch's staff to "ask a question" (according to the submenu choice). I was rudely received by his receptionist. I began describing my situation, fighting back tears and obviously distressed. She responded coldly, "I need your name first." I gave her my information, and she proceeds to tell me off saying next time I should listen to all the menu options before selecting and that I needed to talk to the Medication line to ask for a new script, "but I'll transfer you over this time." Thanks lady. Once I was transferred, I heard a machine request 10 different pieces of information in order to order more pain medication. I hung up... I wanted to talk to my doctor or a nurse who could help, not endless machines. So my wife called back the receptionist hoping to gain some sympathy and ground. None was found.... The woman was equally rude to my wife, not providing clear answers to questions as simple as "how often do they check the machine for submitted script requests?" if it weren't for the saving grace that we personally knew a nurse who does pre-op there, we would have had to suck it up, but we got an early afternoon appt with the doctor through her. In that appointment, I explained the morning situation to him, of the unprofessionalism and lack of sympathy. His response was not apologetic, but more like "yeah that'll happen." To make the situation worse, the reason I had so much pain was because the bandages were tight and my foot began to swell. All that needed to happen was to take the boot off, loosen the wrappings and put ice on it, but we were told after surgery to never take the boot off for the first week, so my foot needed to swell and had no room to do so, so every square inch was being forced into a small space. No wonder I hurt so bad. Not only did this staff set me up for this pain through misinformation, but they were virtually unresponsive when I needed them most. The ONLY reason this has 2 stars is because the surgical work was very good.

I came to WKONA for chronic shoulder and neck pain I've had since 2020. The doctor didn't even…read morereview my MRI--he sent in the APRN, who told me surgery wasn't necessary and tried to refer me to a pain clinic. I knew something was wrong and insisted on a referral to a spinal surgeon. I did my own research and found Dr. Shawn Adams in Louisville. Within 15 minutes of meeting me, he questioned the EMG results and identified a C7 compression that required surgery. He listened, reviewed my imaging, and gave me real answers. I wouldn't send anyone to WKONA. If you're in pain and being dismissed, keep pushing. You deserve better.

I'd give a zero if it were possible. Had surgery scheduled for Monday morning at 945am I left my…read morehome at 830am to arrive in time (it'd just over an hour away). At 905am Elizabeth called to tell me that my insurance had lapsed a couple of days before and that the Dr. Portion of the bill would be $6,589. due on arrival, plus whatever the Surgery center bills and plus the anesthesiology bills. "They will let you know before the procedure". Keep in mind that I am already halfway to the surgery. I told her "I can't pay that kind of money" to which Elizabeth replied, "Oh, well then we will have to cancel the surgery". Needless to say, at that point I had to turn around and go back home without the surgery. Oh, by the way, I called my insurance and they told me that my coverage had not lapsed and was still in full force. While Dr. Barlow is an excellent doctor, I can't handle this crazy Elizabeth, the WKONA appointment scheduler.

I am, sadly, on about 20 years of PT experience for various recurring ailments and sudden sports…read morerelated injuries, all requiring some amount of PT. These guys are hands down the best place I have visited. Its very casual, which I didn't realize until now makes conversing with the therapist easier leading to superior results. Hopefully I won't need to return, but that's unlikely the case, at least I'll be getting first class attention.

From the owner: BenchMark Physical Therapy together with Ascension Saint Thomas located in Bowling Green - Fairview…read moreAve is a leading outpatient physical therapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Hand, wrist, Dr. Keith Morrison is the best. Highly recommend him. He an orthopedic specialist but…read morehands are his specialty.

Dr Morrison is a wonderful doctor always so kind and professional. I had carpal tunnel surgery on…read moreboth hands at the same. He has also treated both my elbows for tennis elbow . No issues whatsoever. I would highly recommend him. Great results every time.