Spencer Wallace is incredibly kind, friendly, knowledgeable, and helpful. Besides his own beautiful…read moreartistic design, he was open to my suggestions, and together we created a very gently beautiful headstone design. I highly recommend him!

In a tough situation and this company was so kind and gentle with me. They have been in business…read moreforever and treat their customers so well. They are the only memorial company in the Monterey peninsula. I cannot say enough nice things about them. They are moving their office so call ahead to be sure you get to them. Thank you so much for kindness

Garden of memories, cemetery, and mausoleum is a large facility. The area in its entirety is…read morewell-maintained, calm and serene. The employees are kind, compassionate, and professional.

This is a beautiful cemetery. It is large. They keep the premises clean and the gardeners do a…read moregreat job of upkeep and keeping the grass nice and green and trimmed. Typically they have someone working inside the office area but nobody was there when we went this Saturday. Bathrooms are locked and they provide porta potties outside- those were locked as well. For the most part the cemetery is quiet and clean. Depending on services held, it can get crowded and people leave there trash-beer cans/wrappers, alcohol bottles behind. My family will not visit when services are being held for local gang members for obvious reasons.

I have worked personally and professionally with Healeys for over 25 years…read more The staff is helpful, kind and efficient. They always go out of their way to make sure all of the details are taken care of. They are especially kind to the clients we serve who often have very little in the way of resources. They are patient and empathetic and consistent in the services they provide

They did an amazing job on my father. The process with them was great, they made it extremely easy…read more Blessings to this staff!!!

I'd recommend Alta Vista Mortuary to anyone in the Salinas area who needs mortuary services. The…read moreowner, Bill is extremely compassionate and the service is very speedy as well. I didn't have an appointment or call ahead and instead, walked right in when I unexpectedly needed a mortuary service. Bill met us at the door and after I explained the situation he welcomed us into his office and said he needed to make a quick call so he could accommodate us as a walk in. Moments later he joined us in his office and walked us through our options very calmly and showed deep empathy all the way through. Bill was knowledgeable, experienced, professional, and personable. The pricing was reasonable and at no time did I feel like I was being taken advantage of financially due to the vulnerable circumstances I found myself in. The death certificate and remains were ready within 3 business days which was greatly appreciated. This is the best mortuary my husband and I have both experienced and we made sure to express such to Bill as well. Thank you so much, Bill and Alta Vista you were extremely helpful and kind during a tough time.

Louis is always helpful. They went out of their way when helping . He was always courteous.read more

My son spent six years in the Army, surviving four tours of duty in Afghanistan and Iraq, helping…read moreto save many of his Army buddies. And he sustained injuries in the service causing him pain much of the time. And then sadly he died in an accident. Thank goodness for this beatiful cemetary, located a stones throw from the ocean, in central California. He is now in peace. And what a beautiful resting place. I am so appreciative we have this gorgeous setting for our vets who have served their country. Now my son is resting with his Army buddies in the pretiest cemetary i have ever seen.

Well maintained grounds Helpful staff…read moreSerene setting, peaceful My wife would appreciate it

From the very first meeting the owner, Sonia Longoria, promised me the moon and the stars and…read moredidn't deliver on any of her promises. Once she got my money the promises ended and amnesia set in, like a Bait and Switch. When we first met we designed a beautiful headstone for my father in which she told me she would have the sketch for me within a week done by her husband. She told me she would swing by the following week to bring my Mother a necklace and a button with my fathers picture on it that we ordered on that first meeting. On that first day I also asked her to take a look at my grandmothers headstone and advise how much it would cost to re-paint and add picture. To this day, no price or information given for her stone. 8 weeks later, after many confusing calls and emails, the necklace and button were delivered. Sonia and her husband, Louie Arrey would send me emails and I never knew who I was communicating with. Louie would send an email that would say the opposite of what his wife had told me previously and because it had her name at the bottom of each email I was confused as to why she would tell me one thing and then in e-mails it was something different. Not until several months in did I realize I was communicating with 2 different people via e-mail. 2 months into this process I still had no ETA as to when my fathers headstone would be done, my mom had not received her necklace or button. They never apologized for the delay but in fact blamed me for "misunderstanding" and "we are on schedule". I received a call at 8pm one evening telling me she had text me over and over the day before to get some information from me but I never responded. Not sure if she was telling the truth or if it was just to cover up what she told me previously. Never received said messages. I received an e-mail from Sonia on Friday September 25th that read verbatim "The headstones will be delivered on Monday". I also spoke to her husband that day to arrange payment. He wanted the stone paid in full before delivery which I had no issue with. Because I live out of the area I offered to pay with a credit card over the phone which he said no to because "the credit card company charges them a fee." So I told him I would put a check in the mail on Monday September 28, which I did. He went on to tell me once my check cleared he would "call the cemetery and ok the release of the headstone" The check cleared 4 days later. Fast forward 2 weeks, I called the cemetery office to get an ETA as to when the cement would be poured and when I could expect my fathers headstone to be installed. They let me know they couldn't locate the headstone and were afraid it got misplaced. I was adamant it was delivered 2 weeks prior on 9/28. I received a call back from the office letting me know it was delivered earlier this day. 2 weeks after Louie and Sonia told me it would be delivered. I got right on the phone with Louie and asked him why they told me it would be delivered and then it wasn't. He continued to tell me they NEVER said this. How does someone misunderstand an e-mail received on Friday that clearly states "The headstone will be delivered on Monday?" I copied and pasted the e-mail to him that day so he could see what I was told. Again, he told me I misunderstood and even when on to tell me that his wife NEVER told me she would deliver the button a week after meeting with me, even though he wasn't at our first meeting!!! After several e-mails I asked them not to respond because anything I said they were going to turn around and deny or blame me for "not understanding". Guess what? They responded to my e-mails. Louie went on in the e-mail stating that I should have come to Salinas to pay for the headstone if I wanted it delivered on 9/28. He also said if it was too far for me to come I shouldn't have expected his wife to drive "so far" as well to deliver a button. I was so appalled at this point that he would tell me the drive was too far for her to come deliver a button she promised but had no problem "driving far" to make promises and sell us their services on the first day!!! That same evening at 9:20pm he called me. Why is a professional business calling at this hour? I told him I did not want to speak to him and to never call me again. Sonia AGAIN sent me an e-mail after this call telling me they did everything they said they would and that they are dealing with 5 close family deaths and are also mourning as I am. I don't need to know their personal business!!! Steer clear from this business.

Best experience with this business by far. They made planning my loved ones funeral service less…read morestressful. They are very passionate about helping you get through a hard time when it comes to laying your loved one to rest. The process of planning my loved one funeral was emotional. Words can't explain how helpful they've been. They are very professional and compassionate! Thank you Affordable Funeral PrePlanning & Monuments, we appreciate your services and support.

This organization shone through from all the legal and volunteer routes in Monterey County. they…read morecalled back to help on my Medicare issue, and i spent 75 minutes with a lady called Moncerat at their office in Salinas. Moncerat was a class act - competent, calming, knowledgable and very effective. Both issues were quickly understood by her, and she set me up to be able to complete the solution. i cannot speak highly enough of her, or of any organization employing someone like her, as well as having 14 volunteers ready to stand by and help seniors. i would definitely advise any senior with an issue to jump in and seek help here.

Please, check out the services available: if you are a senior or a senior caregiver. I took care…read moreof my mother and learned a lot, about what is available. Help is out there. Senior centers and city social centers have very helpful resources, too. Reach out to, seek assistance, seek information: take care of yourself and families. Best wishes for a wonderful new year!

VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.