I have worked personally and professionally with Healeys for over 25 years…read more The staff is helpful, kind and efficient. They always go out of their way to make sure all of the details are taken care of. They are especially kind to the clients we serve who often have very little in the way of resources. They are patient and empathetic and consistent in the services they provide

They did an amazing job on my father. The process with them was great, they made it extremely easy…read more Blessings to this staff!!!

I'd recommend Alta Vista Mortuary to anyone in the Salinas area who needs mortuary services. The…read moreowner, Bill is extremely compassionate and the service is very speedy as well. I didn't have an appointment or call ahead and instead, walked right in when I unexpectedly needed a mortuary service. Bill met us at the door and after I explained the situation he welcomed us into his office and said he needed to make a quick call so he could accommodate us as a walk in. Moments later he joined us in his office and walked us through our options very calmly and showed deep empathy all the way through. Bill was knowledgeable, experienced, professional, and personable. The pricing was reasonable and at no time did I feel like I was being taken advantage of financially due to the vulnerable circumstances I found myself in. The death certificate and remains were ready within 3 business days which was greatly appreciated. This is the best mortuary my husband and I have both experienced and we made sure to express such to Bill as well. Thank you so much, Bill and Alta Vista you were extremely helpful and kind during a tough time.

Louis is always helpful. They went out of their way when helping . He was always courteous.read more

Unfortunately, I did not look at the reviews of this funeral home prior of contacting them. There…read moreis no transparency with the director: Laura Singh. They are giving us the running around, not clear with the price, they say we will call you and never do and the day we expect a call, they never call us. Everything has been a mystery with these people regarding the price and dates of service and viewing of the body. This is my first time doing this and it has been a very bad experience with this funeral home. I honestly would not recommend this funeral home to anyone who wants everything to run smooth when it comes to funeral issues.

I had a very challenging experience unfortunately. This is my first time going through this process…read moreso I didn't know what to expect. It was disorganized (loved one's name misspelled, back to back phone calls when information was forgotten, not respecting stated wishes) and I ended up being very frustrated and upset by then end. I could be mistaken but I was under the impression that I would be able to order death certificates through the mortuary and it turned out not to be the case.

While we got off to a rough start we learned that Bermudez was recently sold and employees left and…read morethey were very short staffed. Tom did his best to stay ahead of it all and was very apologetic. In the end, everything came together and staff was very professional, helpful and they took great care of us. When we are in the position to need a funeral home again, it will be Bermudez Family Cremations and Funeral Home.

I want to share how disappointed I am with this company after my mom passed away a few weeks ago…read more It took them quite a few phone calls for them to actually arrange plans for her cremation. In addition, we were promised that we could attend the cremation, and we would at least be notified at the moment that it was happening, and they stole that opportunity for me. We were waiting and waiting for them to call, so we finally called them and they told us that she was being cremated at that very moment. There are no words to describe the heartbreak that I went through. There was no formal apology from anybody there. I will never use their services again. They also have had the audacity to keep contacting me to leave a review for them. I should have been there at the moment that my mom was being cremated Which we clearly had asked for.

My mom had been living in Saratoga for several years, but she also had lived in Salinas for over…read more50 years. I decided to have 2 viewings for her, one in Sunnyvale and one in Salinas. I realize that's a bit odd, but I wanted her friends in both areas to be able to say goodbye. Struve and Laporte worked with the Sunnyvale Funeral director and we scheduled both viewings on consecutive days. The logistics were a bit challenging, but they really came thru for us. The chapel was beautiful and very comforting. They chose the perfect music and had the chapel set up in a way to be Covid conscious. I am very grateful to them for all of their help. Bob Struve did a great job for us and made a difficult time much more manageable. I would recommend Struve and Laporte to anyone. I was very impressed.

Bill and Bob were both easy to work with during such a difficult time. The history they have with…read morethe Japanese community is greatly appreciated. The personable service was so kind. Also, Fernando was helpful when we had the viewing for some small quick changes for table movement. Thank you for all your support!

I highly recommend using Woodyard funeral home when the time comes for these services. Phil quickly…read moreresponded when I reached out to him to begin the burial process for my father, I had no idea where to begin or what to he, Phil's calm demeanor put me at ease and he said he'd help me with the details when I was ready. He assisted my family with scheduling the rosary and mass, flowers, burial details etc. I really appreciated the details that he asked us about before and during the ceremonies that we were too flustered to consider but would have regretted forgetting about later. Phil was professional, patient and considerate with us during the entire emotional process and I highly recommend his business.

***Yelp Challenge 2016 19/100***…read more The customer service here is great. I met with the owner of this mortuary home and he helped me from start to finish. Before my dad passed, he mentioned that he prepaid for his cremation. I never asked him for details because I thought he was superman and would live forever. On November 24th my world was crushed. The cops who were sent to my dads house to do a welfare check found my dad in his home. He had been deceased for awhile. I live in Las Vegas and so as soon as I got there, I knew my dad would be there. The funeral home owner told me of the different options and he even helped me sort out the issue with Trident Society. They didn't cover anything by the way. It's a huge ripoff. ANYWAYS... He gave me all the options and was super professional and compassionate about everything. He made the time to talk to me and set everything up for my dads service. My dad was an army veteran and Mr. Woodyard handled all of those arrangements. If you live in that town, you guys have a great guy to assist with your loved one. Thank you Mr. Woodyard.

From the very first meeting the owner, Sonia Longoria, promised me the moon and the stars and…read moredidn't deliver on any of her promises. Once she got my money the promises ended and amnesia set in, like a Bait and Switch. When we first met we designed a beautiful headstone for my father in which she told me she would have the sketch for me within a week done by her husband. She told me she would swing by the following week to bring my Mother a necklace and a button with my fathers picture on it that we ordered on that first meeting. On that first day I also asked her to take a look at my grandmothers headstone and advise how much it would cost to re-paint and add picture. To this day, no price or information given for her stone. 8 weeks later, after many confusing calls and emails, the necklace and button were delivered. Sonia and her husband, Louie Arrey would send me emails and I never knew who I was communicating with. Louie would send an email that would say the opposite of what his wife had told me previously and because it had her name at the bottom of each email I was confused as to why she would tell me one thing and then in e-mails it was something different. Not until several months in did I realize I was communicating with 2 different people via e-mail. 2 months into this process I still had no ETA as to when my fathers headstone would be done, my mom had not received her necklace or button. They never apologized for the delay but in fact blamed me for "misunderstanding" and "we are on schedule". I received a call at 8pm one evening telling me she had text me over and over the day before to get some information from me but I never responded. Not sure if she was telling the truth or if it was just to cover up what she told me previously. Never received said messages. I received an e-mail from Sonia on Friday September 25th that read verbatim "The headstones will be delivered on Monday". I also spoke to her husband that day to arrange payment. He wanted the stone paid in full before delivery which I had no issue with. Because I live out of the area I offered to pay with a credit card over the phone which he said no to because "the credit card company charges them a fee." So I told him I would put a check in the mail on Monday September 28, which I did. He went on to tell me once my check cleared he would "call the cemetery and ok the release of the headstone" The check cleared 4 days later. Fast forward 2 weeks, I called the cemetery office to get an ETA as to when the cement would be poured and when I could expect my fathers headstone to be installed. They let me know they couldn't locate the headstone and were afraid it got misplaced. I was adamant it was delivered 2 weeks prior on 9/28. I received a call back from the office letting me know it was delivered earlier this day. 2 weeks after Louie and Sonia told me it would be delivered. I got right on the phone with Louie and asked him why they told me it would be delivered and then it wasn't. He continued to tell me they NEVER said this. How does someone misunderstand an e-mail received on Friday that clearly states "The headstone will be delivered on Monday?" I copied and pasted the e-mail to him that day so he could see what I was told. Again, he told me I misunderstood and even when on to tell me that his wife NEVER told me she would deliver the button a week after meeting with me, even though he wasn't at our first meeting!!! After several e-mails I asked them not to respond because anything I said they were going to turn around and deny or blame me for "not understanding". Guess what? They responded to my e-mails. Louie went on in the e-mail stating that I should have come to Salinas to pay for the headstone if I wanted it delivered on 9/28. He also said if it was too far for me to come I shouldn't have expected his wife to drive "so far" as well to deliver a button. I was so appalled at this point that he would tell me the drive was too far for her to come deliver a button she promised but had no problem "driving far" to make promises and sell us their services on the first day!!! That same evening at 9:20pm he called me. Why is a professional business calling at this hour? I told him I did not want to speak to him and to never call me again. Sonia AGAIN sent me an e-mail after this call telling me they did everything they said they would and that they are dealing with 5 close family deaths and are also mourning as I am. I don't need to know their personal business!!! Steer clear from this business.

Best experience with this business by far. They made planning my loved ones funeral service less…read morestressful. They are very passionate about helping you get through a hard time when it comes to laying your loved one to rest. The process of planning my loved one funeral was emotional. Words can't explain how helpful they've been. They are very professional and compassionate! Thank you Affordable Funeral PrePlanning & Monuments, we appreciate your services and support.

I finally decided to do my pre-planning, and I'm glad I did. The process was a lot easier than I…read moreexpected. They answered all my questions, never made me feel pressured, and helped me find an option that worked for me.

Queen of Heaven is looking considerably better than it has on our previous visits…read more Garbage cans were not over flowing, and it seems as if they may have a grip on the gopher problem. It was nice to see that the grass was green and there was more grass than weeds.