I would not recommend anyone to use this business. They have horrible customer service. I called to…read moresee about getting my dogs nails done and was told bring them in and we can get them done. No appointment is necessary. When I came in to the business 10 minutes later, I was told that their nail person was sick and that I should come back tomorrow and they can get my dogs nails done. I showed up the next morning with my dogs, and again they gave the excuse that their one nail person was ill and they were understaffed. Complete horrible customer service.

Its is so comforting to know that I can leave my four legged baby in a good place. I myself find it…read morea welcoming place for my baby Abbie. The staff is very attentive to the needs of my other important kids in my life. I want to that the staff for showing my Abbie the love I would show her at home. I would greatly recommend this place for any one who thinks there dog is a part of there family and for those who just need a good place for there found legged friends. Thank you again!

Great cause and no kill shelter. They run some great fund…read moreraisers for the animals. Communication could be better. Shelter site for the cats is very clean and inviting. The site for the dogs could be a cleaner area. Water bowls outside were not cleaned out. The front office? area was over run with supplies. I think this shelter has the heart and soul to help get the animals their forever home, but might be lacking in volunteers and staff?

My husband and I drove to North Beach Paws on Saturday (3/14) after speaking with Nanette on the…read morephone the night before. We had been trying to adopt a dog in Seattle for months with no luck, so we decided to make the trip to Hoquiam. I am so glad we did. Nanette is incredibly kind, genuine, and knowledgeable. The patience she showed us went far beyond what we expected. She spent the entire time with us answering questions, sharing training advice, and helping us get to know the dogs. We originally came to meet one dog, but ended up meeting five, and I am really glad we did. What we expected to be a quick 10-15 minute meet and greet turned into more than an hour. We were able to play with several dogs, talk with multiple staff members and volunteers, and really learn about the personalities of the dogs we were meeting! One thing that really stood out was how much everyone at North Beach Paws clearly cares about the animals. While the facility is not a large brand new building with fancy equipment, it was clean, well maintained and the animals are very loved! Also, for my fellow thrifters, they have a huge Saturday garage sale / thrift market that helps support the rescue. There were great prices and a lot of really cool finds. If you're in the Pacific Northwest and looking to adopt a dog or cat, I highly recommend checking out North Beach Paws!

It's never fun leaving a bad review, but I've been here twice and turns out it wasn't a one-off…read morefluke. For reference, I've had cats in my home the last 13 years. I've moved between three different states and had about five vets in that time. More if you count a few emergency vet visits. I have NEVER had to book a second appointment because of my cat's temperament. My first visit to this office was in Oct 2025. They have signs posted about not serving pets that get agitated, including possible sedation for services. My cat was there for a swollen leg, and was not happy to be there. (And please feel free to enlighten about any cat that enjoys the vet.) He was five at the time and the previous vet never complained about his temperament. This vet, however, was standoffish with him. Her name is Dr. O'Connor. Thankfully, we got through the appointment but I wasn't impressed with her hesitancy to provide service. Fast forward to today, April 2026. I brought both my cats in for their annual wellness exams. They each needed updated vaccines. The tech came in first, checked their weights, and confirmed the services we needed. (Which they don't have right. The thought only one cat needed shots but they both did.) The vet comes in without the vials for shots and made a comment about not having them prepared yet. The first cat goes up and does fine. No shots administered while he was happy though because they weren't in the room... Now the second cat goes up and is not as cooperative. Thankfully, she managed to give him his shot. Now it's time to bring the first cat up again and he's getting defensive. As cats do at the vet! (At least in my experience) She tells me I'll have to bring him back for a "tech appointment" for the shots because he's agitated. His "kitty minutes" as they call them are up. -_- We waited 20 minutes to be seen, then the vet comes in without everything she needs to facilitate the appointment, yet I have to pay a secondary appointment fee now because of the office's negligence and poor bedside manner? My cats behaved how they always behave at the vet and it's never been an issue. It's seems like this vet and certain techs are uncomfortable around animals, frankly. Maybe they're new to the field? Idk I moved to Elma from Lakewood which is why I switched vets. I would rather make the hour drive one way to my previous vet in Tacoma with two cats in tow than deal with this office again. And moving forward, I will. I did book the tech appointment because my cat needs the update on his rabies shot, and I don't want it to be delayed any further. Ultimately, I will adhere to their policies but it's just not the type of service I'm looking for in a vet. I will say, to their credit, that the appointment was originally scheduled for the week before and I had to reschedule last minute. (The cats are indoor outdoor and got out while I was at work. Came home to an empty house) They were very nice about it, and I do recognize they could argue I wasted their time first. My advice - go the Union Ave Vet Hospital in Tacoma and see Dr. Plevinskyi. He's awesome!

My 2 adult (21 & 24) kids took our 12 yr old Chihuahua in as he was vomiting blood. We were…read moreobviously terrified. Aside from the almost $1000 for the visit and meds etc. I have to say the veterinarian S. Wilkins has THE WORST attitude & bedside manor. Told my daughter our boy may need an $8000 surgery. When my daughter said we cant afford it she was told "we'll then he will die:. And at his follpw.up visit this am she told my kids being sarcastic how they were "really great pet parents" WTF!? DO NOT RECOMEND.

Great job on our pups. My old grumpy Chihuahua even let her clean his ears! Our dogs really respond…read moreto her calm, caring nature. Usually our old lab gets nervous when he relauzes he is at a groomer's, but he is always happy and wiggly-butt to see her.

We were camping nearby and stopped here in a bit of a panic due to 5 month old mini aussie getting…read moreout of her harness. The gal there was so sweet and understanding and worked to get us into something more suitable. She and her darling Corgi were wonderful! Thank you!

Unfortunately, we will not shop here again. Like others have noted in other reviews, the customer…read moreservice here can be tactless and rude. We've spent hundreds here and was looking to spend more today. Arms full of merchandise, my wife was masked and observing social distancing while she waited patiently for a family making a purchase to get checked out. After the clerk checked them out she excused herself to help a man still shopping. My wife placed her items on the counter and waited. And waited. I was on the other side of the store while our dog met another cute little dog. When the man and the clerk approached the counter the clerk said to my wife that she was going to take care of him first! This encouraged the man to push into my wife's space abandoning any social distancing etiquette. Mind you, my wife was not asked she was dismissed with a curt disdain like she didn't matter as long as the clerk could keep eagerly talking to this man. Was she pushed aside because she was a smaller Asian woman? We'll never know. My wife stepped aside and I went over to her. She was upset and wanted to abandon the purchase completely. We left the store and I went back in the at least let the lady know why we not completing the purchase and why we would never shop there again. Perhaps predictably, she was full of excuses saying in essence that my waiting wife was secondary to the man she was helping to complete a selection. Soured by this experience, we left Seabrook skipping our usual snack and/or lunch when we visit. Because of this clerk, the other businesses lost out, too. As I noted before, others have had bad customer experiences here. Thing is, people go to Seabrook for the experience not for this clerk that evidently lacks manners let alone forcing the an interaction that flouted social distancing protocols. We can get pet merchandise anywhere so now that the experience of being there is ruined, there is no reason to return. Like others, I am sure this review will trigger a defensive and patronizing response that takes no ownership.

Best groomers ever been to. Moof loved going his first time and was bouncing around happy when I…read moreshowed up to get him. Planning second grooming session soon

These guys are true professionals, they took such good care of my dogs. Both of them came out of…read morethere looking like distinguished gentleman. 100% recommend.

Senior Shih Tzu after leaving groomer. On ride home car looks like I murdered a small animal. She…read moreseemed fine when I picked her up but 30 min ride home was not. I did not realize her whining was pain until she jumped up front and I saw blood and she she started getting sick. Groomer said they would never have sent her home like that. Well they temporarily stopped the bleeding but it didn't last. When I got home had to call vet to find out how to stop bleeding. Blondie's said bring her back. NO, I will take her to vet if it doesn't stop. She has laid on my lap and cried now all that afternoon and next day. Today I got a better look and two of her nails are an 8th of an inch long. Look at a measuring tape and tell me that is okay! It's not. She will not be returning. Report card said she was great and did everything asked of her. In 11 1/2 years I have never had this happen.

I'm new to the area so I was clueless about where to get my dog groomed. He is sensitive and I…read morewanted a place that would be nice and gentle with him. I was not disappointed. They did an amazing job on my 25 lb. Maltese mix. He looked amazing! The groomer was so nice too.. you can tell she really loves animals. Plus it's a nice drive. And her price was very reasonable . I will be taking him there again.

I took my little Winston in because he had scraped a bump by his penis It started hemorrhaging. I…read morebrought him in, he was not doing well at all he had a stroke the night before. She was very concerned he wouldn't make it. The surgery turned out perfect. I got my little guy back for six more months. He died on the way to Vesta at 15 yrs and 6 months. I am forever great full for her being so kind and caring for my Winston who I loved dearly. Highly recommend her. Her prices are extremely good. I would never have gotten the care he needed from VCA, Brady, or any other vet. I highly recommend her. Dianne Bretz

We've taken all of our pets here and they love it! Finding a vet that didn't stress them out was…read morevery important and Vesta is great! They all make them feel so welcome and get so excited to see them.