I have worked with my HLG attorney on a variety of estate-related issues over the past five years,…read moreand he's been great. I highly recommend this firm.

I used this place when I had MetLife insurance. They were quick and effective. Theresa F and Robert…read moreWong were fantastic. Theresa is good at communicating quickly. She is very knowledgeable. Robert took over my case after 15 minutes of talking to me. I had zero headache after and was put at ease knowing my case was in good hands. I tried using them again, but they don't take all cases, only certain topics. I will be sure to use them again when I can.

This is regarding one of their attorneys-Jeffrey Frasier!…read moreWhen my husband first contacted Jeff Frasier about our situation, Jeff told us that "we have a strong case." Based on the information and confidence he provided during that initial phone call, we decided to move forward with him. Unfortunately, we were led on for nearly two years before going to trial. Throughout that time, Jeff repeatedly told us that we would "get something" from the case. He continued contacting us by phone and email asking for additional information about the situation, and we continued being billed for his time. Nearly a year after the lawsuit began, we met with him once to go over what to expect with the arbitration process. As someone with no prior experience suing anyone or dealing with attorneys, I relied heavily on my attorney to properly prepare and guide us. Unfortunately, that meeting left me with even more questions and did not make me feel prepared for what was ahead. Jeff then sent a junior attorney to handle the arbitration. In our experience, she appeared inexperienced and unprofessional. She essentially sat in the room with us during the arbitration, and we were billed for her time and presence, which was very concerning to us. After nearly two years of legal bills, we finally went to trial. Unfortunately, Jeff did not appear prepared or knowledgeable about our case. During the trial, he stumbled through his presentation and became frustrated. At one point, the judge even told him that he was repeating himself. On the second day of trial, the judge issued a directed verdict, meaning the judge ruled in favor of the other side because our side had not presented enough evidence to support our claim. The outcome was extremely devastating, especially after being told at the beginning that we had a "strong case." After nearly two years, substantial legal fees, stress, and time invested in this case, we were left feeling that we had not received the preparation, guidance, or representation we expected from our attorney. In the end, we walked away with absolutely nothing--except huge legal bills. I am sharing our experience because potential clients deserve to hear what our experience was like before deciding whether to hire Jeff Frasier. Based on our experience, we do not recommend him.

This skilled group of attorneys helped me navigate a complicated insurance claim that was denied by…read morethe responsible party. And asking for very little in the form of a retainer for legal services, we were able to proceed and later prevail. I attribute our success to the many talented members of their staff, attorneys, paralegals, and legal aids...among others. With any matter, dealing with the law, patients always prevails and they helped me remember that and achieve our common goal.

My family has used this practice for our trust for a few years now and are greatly impressed…read morecompared to a firm we used previously. They were able to go over the trust papers and point out and update several potential problem areas. I find them very personable. Since hiring them I have found out they also represent several of my friends. Highly recommended.

I feel like the practices of Myatt & Bell are what give lawyers a bad name, and I regret hiring…read morethem. Four weeks after signing a contract with them, they hadn't done anything but send me an $800 bill for answering my very first email to them and having an initial call to see if we were a fit to work together. It took months for them to do what they said they would do. When I asked for a timeline for them to finish, they told me that if I paid them more money, they'd work faster. In the end, the work that they did do was good, although I ended up hiring someone else to complete half of the contract. There are tons of legal options in Portland, and I'd recommend finding someone other than Myatt & Bell.

Very good! From the moment I walked in their door I was met with friendly and warm help. Their…read moresecretaries/paralegals (especially April) were great with my kids (keeping them occupied during my meetings), they were funny and nice helping me feel at ease during an uncomfortable situation. I worked with both Caleb and Ryan. Caleb was so kind and a great listener, helping me stay calm through a dispute. Caleb always looked and acted very professional which I greatly appreciated, especially while in court. Ryan was also great and helped work out a settlement agreement that was fair. I was impressed with the cooperation of the attorneys and the outcome of my case. I highly recommend them!

Even though I never opened a lawsuit when I called he was very kind and gave me some legal advice…read moreon the phone which he didn't need to do. I will come to him first if I ever have a legal issue or a lawyer.

They took two days to get back to me. They wanted to charge me for an initial consult and it wasn't…read moreeven with a lawyer but a paralegal and even before I could tell if I like them. Maybe they have so much business they don't need to provide even basic customer service, but I wasn't impressed.

Meredith is an incredibly knowledgeable, honest, and fair attorney. She worked on my trust, and I…read morewas very satisfied with her work. Thank you, Meredith! Jeff

I heard of the firm on the radio and requested a consultation. Had a good experience and chose them…read moreto represent me. I never had to request an update, they would update me very often and always gave me hope for my case to go well. Eventually we settled and it was a payout I did not expect! (In an amazing way) They helped with all my worries and did everything for me. I even revived a gift on my birthday. They were awesome! 5/5 recommend for your next troubles.

Worst experience ever. Their fees were more than my payout. They kept saying they're trying to get…read moreme as much possible. Only so they could take more. Such a pile of horse poo. I wouldn't use them again if they were the only ones left. Throughout the whole two year process I spoke on the phone a handful of times. My case moved from one lawyer to the next. In my opinion they will nickel and dime you to the end. Don't go for the big TV add company. Find a small mom and paw law firm

I used the services of both of the attorneys at this law firm. Erin Hrabak assisted me with my…read moredivorce, with one consultation with Diane Cady about a related issue of contract law. Diane also did my estate work, which needed to be changed as a result of the divorce. Erin carefully explained my options in retaining her services for the divorce, and my legal rights, but what I appreciated the most was the fact that, after doing so, she respected that this was "my divorce" as she put it, and the decisions were up to me all along the way. She answered all my questions in person and sent by email, and got the work done in a timely fashion. Amy, the Legal Assistant in this office, also was able to answer many questions over the phone, or refer them to Erin. Diane also answered any question I had about the estate work very promptly, was completely accurate in including everything I asked for in my Will, and went out of her way, as did Amy, to get all of my documents signed and notarized in a safe way during the Coronavirus shutdown.

I went through a divorce at the worst possible time. Covid meant everything was done remotely…read more Covid and massive forest fires caused long delays in getting court actions on paperwork. Diane, Erin, and Amy were extremely vigilant in getting it all done as quickly as possible. They were patient with my questions and updated me during the process. Diane and Erin were honest and very helpful in explaining all of the legal issues and options. I am so very grateful and pleased for their service to me during this tough time. You will be in good hands with them. D.C.

My experience with Carolyn Janzen at Rugged Law was severely disappointing…read more I retained Ms. Janzen for a family law matter and terminated the representation in less than 48 hours because I lost confidence in the representation I was receiving. One of my primary concerns was that my $14,000 retainer check was deposited before I ever signed an engagement agreement or fee agreement. That immediately raised concerns for me. After ending the representation, I was charged over $1,000 for what I believe amounted to approximately one meeting and photocopying of my documents. I disputed the charges, requested that the invoice be revised, and attempted to resolve the matter directly. I was unable to reach a resolution, so I filed a complaint and fee dispute with the Oregon State Bar. My understanding is that the firm chose not to participate in the fee dispute process. I also became uncomfortable with the repeated discussions about the firm's use of AI in legal work and ultimately decided this firm was not the right fit for me. I cannot recommend this firm based on my experience. I encourage anyone considering hiring Rugged Law to carefully review the fee agreement before paying a retainer, ask detailed questions about billing practices, and make sure they are completely comfortable with the representation before proceeding.

There are not enough words to express how grateful I am for my attorney caroline and Larry. During…read moreone of the hardest times of my life, they stood by me, fought for my family, and never gave up. Their compassion, dedication, and belief in my case meant everything to me. Because of their hard work, we achieved the outcome I was hoping for. I will always be thankful for the support, guidance, and care they showed throughout this journey. I highly recommend them to anyone who needs an attorney who truly cares. Treats you just like family!