I have been following a lady optometrist for over 10 years and went for my routine checkup and they…read morekindly offered to clean my glasses (she hasn't been at this practice for long). When my glasses came back to me the lenses looked terrible (words from the optometrist herself and told the receptionist to clean them again). The second clean was no better. When discussing the matter with them they would only support 50% of the replacement value of one lens therefore I would have to pay for the other being $277 out of pocket. The cost of new glasses was $315 which was obviously the only way to go as fixing my glasses which were only 2 years old meant I had no glasses for a week, not an option when I am short sighted. When I said I wasn't happy with any of these out of pocket solutions it was implied from the Lady Manager that I had caused the damage. When confronting the lady at the front desk today who was the one who cleaned them and re cleaned when the damage happened I asked her to be honest and tell the owners the truth as to what happened as it's not right I got disadvantaged and blamed for something I didn't do, she replied "I can't help you". No longer a customer there

This place is all about excellent service and a jaw-dropping range of glasses. Optometrist and…read moreowner Zeinab is professional, caring and involved in the whole process. It's dangerous every time I walk in here, there are always incredible new frames for me to drool over! It's a complete antithesis to the generic, mass-produced, assembly line optics that can be so prevalent today. Locally owned boutique eyewear for the win!

Although I happen to be one of the lucky ones who has 20/20 plus vision without the aid of…read moreprescription lenses, I have enjoyed perusing this specialty eye wear provider's impressive collection of designer frames including sunglasses that even the non-myopic can enjoy. The owner applies exacting standards when he seeks out new suppliers on product-sourcing trips around Europe. Cutting edge, specialty brands like Mykita, Theo and Lindberg utilise opulent materials like gold and horn. They're so stylish you'll almost wish you had an eye condition. The store's funky, industrial chic design provides the perfect showcase for the best frames from France, Denmark, Germany - you know, all the stylish places. One of my prized possessions I'm trying my hardest not to lose, scratch or crack are my French Beausoleil sunnies acquired here. If you want a pair of awesome sunnies that will make your friend's Ray Ban's seam passe, set your sights on 20/20 Optical Store.

I am so excited at finding Theo frames after searching for these frames having seen them in Paris…read morelast year and now I have finally located a supplier and fitter at 2020 Optical in Brisbane.

When I was little I wanted glasses so much I faked blindness in an optometrist test. I'm pretty…read moresure they saw through my act (hee hee, dad joke) as I just randomly pretended not to see stuff, however they kindly gave me a weak prescription and I got to feel special in my snazzy pink and blue glasses. Unfortunately I still have perfect vision, however I also still love glasses so every now and then I consider getting a faux pair for when an outfit really needs a touch of 'naughty librarian' to complete the look. I haven't done it yet, but I do like to go look. Oh, and my husband has just caved and gotten glasses so I have an even better excuse now. What I'm getting to is LensPro has a pretty good range of frames, at prices that aren't quite as good as SpecSavers but are close. The range is heaps more styling than SpecSavers so if I ever get to legitimately buy glasses I'll be spending even more time looking here.

I have been utilising their services for several years now and have found them to be very helpful…read more I have problems with migraines and they let me take a pair of frames home to test as I love the frames but was unsure whether they might be too tight and due to design they could not be altered. I have stood on my glasses and nearly squashed them but they have resurrected them for me for free. I often have issues with the legs (as I buy very light frames) they fix them for me without question there and then. They even offer discounts for repeat customers. I like their choice of frames, but I think if I fell for something else they would try to help. And this has been consistent over several years... So what more could you ask:)?

Another great optometrists in another great location. Having recently visited at another…read moreoptometrist I saw this one and I wanted to go and have a look. I came in with no appointment to a very new building and when I arrived inside there was the standard array of beautiful glasses for both men and women. I went to the counter and asked if I could make an appointment and she said you can actually see him now. So I went down to the back and told him my life history which was interested in. All of the appointment took about 7 minutes which was actually very quick. They also offer government frames which look like from 1980's Russia. Overall a very good experience and not pushy or demanding which feels a bit contradictory being a modern optometrist.

I have needed glasses for around 8 years and hated every second of it. They are so annoying and…read moreuncomfortable! Last year, I finally decided to have a go at contact lenses, even though I was a bit squeamish at the thought of something going in my eye. Eyes on Edward is a stylish little store, near the Botanic Gardens end of Edward street. The staff at Eyes on Edward make everything so easy. They are flexible with appointments and can fit you in on a weekend if you really need. I felt totally at ease during the appointment and Jo was really professional. They explained everything about the contacts and different options and guide you through the process. Long story short, I am so completely happy with both the contacts and the excellent service. Also, when I can't get there to pick up more, you can re-order your contacts on their website and they just post them out. So easy!

I cannot say how disgusted I am with the discourteous and unprofessional manner in which DAVID…read moreBRADLEY, the optometrist at Eyes on Edward, has handled my request for repairs on a pair of Conquistador frames (I paid close to $1000 for the frames and lenses after the sales team convinced me they were worth the money). I have written half a dozen emails to DAVID BRADLEY. He has not bothered to reply to ONE SINGLE EMAIL. I find his manner to be deceptive and he has a very poor understanding of the truth. If this is customer service then CONQUISTADOR glasses had better think twice about allowing this shop to sell their excellent problem.

I have been going to I Contact at Indooroopilly for a number of years. It was five years since my…read morelast visit and the receptionist there still remembered me and the glasses she sold me. I thought that was amazing that someone would remember a client after being gone for so long. I would recommend this optometrist to anyone in need of glasses. The Optometrist is amazing as well and explains everything going on and what causes the changes in eye sight etc. You leave this store knowing that you have had the best care and the best advice on care for your eyes and your glasses.

If I have to look like a dork to be able to see more than a foot in front of me then I like to look…read morelike a dork with style. I Contact surprised me with their selection of frames, which were all different and individual and well within the budget. The staff were very understanding of how much umming, ahhing and second (sometimes third) opinions must by necessity go into choosing the pair of frames that will grace the top of your nose for the next few years (hopefully avoiding being sat on). They patiently unlocked cabinets galore and let me try on dozens of frames until I finally settled on a white pair that I love and make me truly stand out from the crowd. They were ready with lenses within the week, cost only $200 altogether and are still going strong several sitting and standing accidents later.

SOS offer an amazing repair service for eyewear. I broke my prescription sunglasses a while back…read moreand my Optometrist recommended these guys. They did a great job of welding the right arm back in place for only $20. Fast forward to the present and I've had the same thing happen to my main pair of prescription glasses. Once again it only set me back $20. Considering the alternative is paying $500+ for a new pair, it is certainly worth the trip. The shop itself is little more than a garage, but don't be put off, they know what they are doing.

Sometimes I find it amazing how suburban shopping centres can support multiples of the same type of…read morestore. Optical Warehouse is one of two optometrists in Stafford City so I imagine the competition is fairly fierce. These guys are probably a bit better on price point, not as great on personalised service, however with a decent range of frames and low prices I can see why they survive.