I continue to feel very conflicted about which star rating to pick. I was here yesterday for an…read moreappointment I scheduled two months ago only to wait 30 minutes to be seen by a nurse and an additional 20 minutes to be seen by the doctor-- only to be told the procedure I was coming in for is no longer done at this facility. Dr. Darlyne Johnson is amazing. I wish she had a private practice or worked elsewhere because this place does not deserve her. She was friendly, familiar with my chart, knowledgeable and very reasonable. Today I arrived at 10:03 for my 10:00am appointment. At 10:35 I was told they needed a urine test, and after my results I would be seen. If I had been told from the start I needed a urine test, I would have chugged the 40oz bottle of water I brought with me and asked to have the test as soon as possible (to move things along). Additionally, I was pulled aside by the nurse who informed me the dr's notes indicated she wanted me to have a test before I came back. In reality when I saw the doctor-- yesterday, she told me I could come back today as long as I get the test within the next three months. Everyone here is wicked nice, smart and courteous, it's mind boggling that such smart, kind people cannot seem to figure out how to run an efficient and organized establishment. As said before, I arrived at 10:03 for my 10:00am appointment, I was seen at 10:50 and walked out of the doors at 10:53. This place is clean and well kempt. It's poorly run and they could use both a group psychotherapist to help improve communication between staff and an office manager to improve the efficiency and timeliness of keeping appointments on track. I'm already stressed out because I'm in graduate school and at the very end of finals, came out of my way for a 4 minute appointment, only to wait an hour... jeeze, talk about anxiety provoking! All in all, I would refer other women to Dr.Johnson. I would suggest clarifying any additional information or questions during check-in and a simple reiteration and emphasis that as a client your time also matters.

HEARTLESS COMPANY. I am writing this in the hopes no one…read moreelse ever has to experience this. If I could give a negative 100 I would- this has been my gyn for about 5 years and recently my OB- I called because I went to a private ultrasound and they could not find a heart beat on my baby and that it appeared the baby stopped growing 2 weeks prior. I should have been 12 weeks. SSWH flat out REFUSED to see me without the "report"- the private company is not a doctor's office therefore does not do "reports"- the owner of that company called SSWH to discuss and offered to send the ultrasound video - they told her they wouldn't have time to watch it. The owner then called me back telling me they are the most heartless people she has ever dealt with and to change my Dr immediately- I couldn't agree more. I spent 4 hours in the South Shore ER (who were incredible) for a miscarriage MY DR's office refused to address- nor did the office even advise me to go to the ER or have a nurse speak with me. The ER sent the report from my visit to them and they actually had the audacity to send me a text message to confirm my OB appointment coming up. Horrified! I understand protocol and rules but this was pathetic and truly unkind. Refusing to help someone going through one of the most devastating and traumatic things ever is just disgusting. That non existent "report "had zero weight on whether they should see me or not- it didn't change my need to be evaluated by a Dr and get medical advice and care.

I called to schedule a first pregnancy appointment with Dr. Okamura…read more The office staff informed me that she likes to review new patient requests herself, and decide based on her schedule and patient information whether to take on the patient. They sent her an email with my information, and told me to expect a response the next day. I never received a response. I called every day for a week asking for an update, and every day the answer was that she hasn't gotten around to her email yet. Eventually, I called another practice that scheduled me *on the spot* for an 8 week ultrasound the following week, and an 11 week in office visit with an award winning highly regarded doctor.

I can't say anything about the doctor, because when I have the problem, I was unable to get an…read moreappointment with her. When I scheduled a appointment, it was postponed to another day without anyone telling me about it. The second time I came for an appointment, but they told me that my visit was not on that day, but on some other day 2 weeks later, although the letter from them indicated the time and date of the day when I came to them and no I never received any other letter.Nobody wants to solve the problem, the staff turns around and leaves. Terrible management. I waited in pain for 2 weeks, but today my appointment was rescheduled again. Managers don't send reminders. How important it is for a woman to solve her pain problem in a short time, and not wait 2 weeks and it's not a fact that you'll see a doctor. They will schedule an appointment for you and you will never know until they call you and tell you that you missed your appointment. Complete mess.

Crown advertises as being LGBTQ friendly and I will say thats about it, they are friendly enough…read more But if you are trans and in need of sedation they need to do much better. My son was clear about this when making his appointment, it had not been arranged and at the last minute he was provided a low level LAUGHING GAS, ( which cost $100/not covered by insurance and told to us 2 hours before his appointment). He should have been provided a script ahead of time for estradiol. Laughing gas in this type of situation was a joke, no pun intended. If you have these needs go elsewhere. I realize it may take some time to learn how to best serve people with specific needs but if you advertise with that LGBTQ flag on your website you need to do better. Much better.

I had a great first visit here today! I had an annual exam, the front desk staff, nurse and doctor…read morewere very kind and understanding of my health anxiety and made me feel very comfortable. I will definitely be back next year and look forward to making Crown Quincy my OBGYN!

The best possible gynecologist any girl could ask for. Her…read moreexpertise in every aspect of OB/GYN work and holistic practice was sorely needed in this world filled with "slap a Band-Aid on it" mentality. She brought her genuine care warmth, and brilliance to her practice at BELLA health. There was no one quite like her. Just today I learned that sadly she passed away in December 2022. She is and will be forever missed. There will never be another to feel her shoes. RIP, my beautiful Doctor and friend

I was having issues that my pcp could not figure out. I decided to see if it was periomenopause…read morerelated and wanted a holistic OB/GYN. I was on a waiting list for my appointment and it was worth it! Dr Jones taught me so much, helped heal my issue and turned out to be the best doctor I ever had. She is very patient, kind, a great listener and very knowledgeable Doctor. I believe she has moved to a different practice and I am hoping to find where so I can continue to have her as my doctor.

I have been Susan Mann's patient for more than 30 years--first at Harvard Vanguard in Cambridge and…read morewhen she left there I followed her to Brookline. When I had serious symptoms that could not be explained she persisted in running tests, even though they were all coming back negative. It turned out that I did have a malignant tumor but thanks to her persistence it was stage 1 and I did not need any further treatment after my surgery. That's what a great doctor does.

I have been a patient of Dr. Susan Mann's for almost 8 years and she has expertly, kindly, and…read morepatiently seen me through two high risk pregnancies to deliver healthy, full-term babies. She put my mind at ease many times and despite having a busy practice, she always listened to and carefully answered all of my questions. She takes the time to get to know her patients and I have always felt that she genuinely has my best interest in mind. I appreciate her rational, practical, and common sense approach. However, she's serious and ultra-cautious when it comes to looking after her patients. At the end of both pregnancies, my blood pressure was high and she was very firm and clear about how serious it was. She had me come back in to see her every other day until I delivered to make sure the baby and I were okay. I have been so insistent on having Dr. Mann as my doctor that I kept driving all the way to Cambridge for my second pregnancy, even though we had moved 30 minutes away. Just recently, she moved her office to Brookline and I am driving even further because I trust her implicitly and can't imagine going to another ob/gyn!

Thank you for all the amazing work and support that you provide. From the first call and the…read moreavailability you provide.

I had read other reviews prior to coming to this place and was a bit leery. Let me just say, the…read morelevel of respect, professionalism and kindness that this clinic offered was unmatched. Everyone from the security gaurd, to the receptionist, the counselor, and medical professionals performing the procedure and ultrasound made me feel extremely comfortable and calm throughout the process (which I will admit I was nervous about). If you are deciding whether or not to go to this clinic, I cannot recommend this facility enough and these individuals enough. I am grateful I chose here for this procedure.

When we have woman issues.. related to our cycle & PMs and problems. Before my dr located on this…read morepage.. Previous Drs never took Time to care..it was sadly overlooked.. Dr Kristen Ratliff has been exceptional in her care and consistent check ins to make it more comfortable to me.. the talks I have with her can be so open.. so easy and my trust with this team on this review site I could not even tell you in words how truly grateful I am for there care not just going through motions but detail and looking at the situations and solving it right away. Christie the receptionist is so on top of her game to make your appointments convenient and work for you.. and every appointment is like the first.. your not a birthday or number your a person that they truly care about, Dr Kristen Ratliff I want to thank you from the bottom of my heart for taking my life in your hands..

Amending my original review, (as I can't seem to take it down) signature health and my dr there…read morecertainly came with their fair share of problems but eventually remedied them all. Dr Dern and Nancy F are genuine people who care about patients, something hard to find in this field. Misunderstandings happen, after bad first impression I've literally come to respect these two people more every week, Good practice.

Dr. Matta is so wonderful. So knowledgeable, assuring, comforting , humorous and positive. I am…read moreblessed to have found such a great female physician for all my feminine concerns and check ups . Thank you!

I am so happy to see Dr Matta recovered from St Elizabeth's. She delivered my baby almost 6 years…read moreago and was/is an amazing Dr. her bedside manner is amazing in an area that you need humor and compassion.

Dr. Zinner might be fine for obstetrical care, but I don't trust her with gynecological care. I had…read moreto self advocate over a period of six months to get diagnostic work ups for breast and gyn issues. I was diagnosed with breast cancer and later vaginal wall cancer. Both of these were overlooked and I was made to feel hypochondriacal because I wanted further testing. I changed physicians and was treated professionally for both cancers.

After the recommendations and reviews from Yelp, I called Dr. Zinner and made an appointment…read more Wow, I love her! She saw me quickly, and sat me in her office going over my history, before launching into the examine. She made me feel very comfortable and was very personable. While waiting in her waiting room, I was surrounded by all these pregnant mothers, and they all seemed very happy and confident with her treatment, so that made me feel better, as well. BTW, she is taking new clients again! I will be recommending her to every woman I know, who needs a new GYN. I hope she someday becomes aware of her fan following at Yelp!