I visited this station for it's historical significance. Although not the original station (built…read morein 1875 ) in town, this building was completed in 1911 for the Boston & Albany Railroad. At it's peak, 140 trains were making there way through this station, daily. Over the years it has served a variety of railroads and switched hands multiple times. As routes were moved away from Worcester, ridership decreased and in 1972 Amtrak boarded up the building and began to use a much smaller brick building nearby as it's station. By 1992 a group of locals began efforts to rehab the old station to it's original beauty. After several years of effort and planning, during which the building was purchased by the Commonwealth of MA, the building finally began restoration and in 2000 the building reopened to railway passengers. A small part of the station is set aside for rail passengers. Here you'll find a map of commuter rails and a MBTA ticket kiosk. There is no Amtrak customer service available here. You can purchase Amtrak tickets originating at this station through their web site. There is a small waiting area, a Worcester public library book vending machine, a police substation and a QR code that will link you to a walking tour of the Blackstone canal area. There is an elevator up to the platform level and ramps down to the bus level. Three vending machines are available for snacks and beverages. Public restrooms are older but clean enough as public restrooms go. The main part of the building is a beautiful vaulted hall that can be rented out for private events. This area is closed off during event and open to the public when not in use. There are also two dining areas off this main hall and a parking garage next door. The official website has information about renting the event space. Another example of the beautiful historic architecture you will find in this historic city.

I have been going by this train depot my entire life ...like 100's of thousands of times. I lived…read moreright up the street for a few years in my childhood and most of my life it was boarded up and in disrepair. About 20 years ago they decided to remodel it and spent millions of dollars to renovate it and bring it back to its glory. Every time we would drive by I wondered what it looked like inside and think that I needed to check it out someday. So a few days ago as we drove by my husband said "do you want to stop and check out Union Station?" YES!!!! There is a parking garage directly behind it with easy access into the station. The station is HUGE (well, not as big as the NYC!) and we walked throughout checking everything out. The station was pretty quiet on a Saturday afternoon and everything was closed (restaurants, coffee shop, police station etc), there was just a handful of people either waiting on a train or bus. The architecture was absolutely beautiful as most buildings built in this era were. I have no idea how well the ticketing and schedules work, but it is definitely a beautiful building worth checking out.

Lack of professionalism and respect. As a police officer you would think that you would want to be…read morerespectful especially when the other person is giving off respect. But in this situation it was far from that. I understand parking in certain areas in illegal, no matter how long your their. But give the ticket and be respectful. This baiting that police offers do is injustice. It's like dealing with an immature adult. What's worst, complaint to the precinct seems to be a waste of time. We look at police as someone to protect and defend, to be respectful and understanding, to be there in need. But this officer, I would not trust him. In this situation all I did was return something at kohls, I understand I was parking illegally. I accepted the ticket. He gave it to me sounding calm. But as soon as we looking at my wife, who is black, his voice changed. Making it seem as if she was giving him an attitude. The interaction was simply she could not move the car while I was in the store. She can not drive. She doesn't have a license. This is what she told him. Again, I accepted the ticket, but then afterwards he told me, " I wouldn't have given you a ticket if she hadn't given me lip." Did not have to say anything as if she was doing anything wrong. It's annoying, can't say much more. Just be careful for this one.

Judgmental and downright paranoid police department. Will pursue drivers in the thief of the night…read moreand essentially make a lie up in order to get more information out of you. Some on the team that I've witnessed have a bad case of superiority complex and believe that they have the right to do just about anything to you, even try to search your car without a search warrant! They have been shown to not care nor give the benefit of doubt with your rights in mind! Historically speaking, I have been followed and confronted by Millbury police after dropping one of my friend's clothes off at one of their donation bins near Goretti's not just once, but TWICE in the same night; following me all the way to route 20! The first excuse they gave me was that my inspection sticker was expiring in a month(they must've either been bored or looking for their nightly quota to be saying stuff like that LOL) and shortly afterwards, began to question me about what I was doing regarding putting "something" into the donation bin. Puzzled, I told him that it was my friends old sweatshirt. His response was "are you sure?" I insisted to him that it indeed was. He then brought up the inspection sticker "issue" AGAIN and told me to get it renewed even though I still had an entire month to take action. Driving back further towards Shrewsbury, a SECOND officer decides to pull me over and give me the same tangent as the previous; asking me about where I came from and what I'm doing etc etc. At this point, I'm completely turned off from the idea of going to Millbury at night in concerns that I'm just being consistently stalked and harassed by the town's police department; who may have attempted to start an investigation about me regarding the most pathetic of matters like putting clothes in a bin DESIGNED for donating clothes! Unbelievable! Fast forward to this year, I have noticed the same pattern: 1)They pull you over. 2) Throw a minor traffic violation at you(oftentimes without even writing a ticket or warning which pretty much proves that they had ulterior motives against you to begin with). 3) They begin asking personal questions about what you've been doing and where have you been going 4)Try to immediately accuse you of rumored crimes based off of anecdotal claims or excessive suspicion and find any means necessary(including fear tactics) to get you to admit the said crime and charge you for it. When compared to it's neighboring towns, like Worcester or EVEN Shrewsbury(my hometown); there is no contest that some of the most potentially harassing and advantageous of cops belong to this department. It's a shame because there is one cop witnessed that was a decent and relatively fair human being when I needed to file an accident report, but is unfortunately overshadowed by the many "stalkers" and detectives that take things to the unnecessary extremes; exhibiting corrupt behavior for their line of duty. I'm very disappointed with how most of them handle their tasks to "serve and protect". They either don't care about doing anything to help their fellow residents or do something so extreme that they cross the blue line and make you the center of an investigation! No in between!

When in Worcester, this is one of those 'Roadside America' type stops you can make. Bancroft Tower…read morea giant 'folly' built to look like a castle. Located at the top of a steep hill, in a neighborhood, it's a pretty impressive site. There was snow on the ground when we visited and the pathways are not shoveled so if you go in winter, wear appropriate footwear. I'm not sure when the gates are unlocked to climb to the top, but there is a staircase and I bet the views from the top are stunning. A small parking area is across the street from the structure. A small sign limits parking to one hour and there is one trash can should you need it. There is also a sign that appears to be at a trailhead but with all the snow it's hard to tell. One word of caution: when we arrived there was one car in the parking area with two persons inside. When we got out of our car they got out of theirs. We walked toward the folly. They walked toward our vehicle. I took photos, but remained near the parking lot because suede shoes and snow do not make a good combination. After taking my photos, I turned around, they were just standing next to my car. As I stared at them, they turned and looked over the edge of the lot down the hill. I walked down the road a piece to get a different angle of the structure and always had my vehicle in view. They eventually got back in their car and drove away without visiting the folly or really even looking at it. After they left I walked over to see if there was anything they could actually be looking at down the hill and no, it was someone's home and a wooded hillside. Nothing there to attract attention. Just a situational awareness 'head up' to visitors. Otherwise, the folly really is lovely and it was decorated for the holidays too. It was a quick visit overall and we were on to the next stop. In summer it might make a good spot to family photos and perhaps a picnic if you bring a blanket to sit on.

A beautifully preserved piece of history! I would've liked to see a bit more information on a…read moreplaque to learn more about it, but it was still very beautiful! I'm very happy I went here, it's one of those things you stop for a few minutes just to stare at and then carry on with your drive. Not much to look at and it wasn't open to walk inside, but it's super admirable how well kept it is!! I'd love to come hang out here again

The woman at the front desk (unfortunately I did not get her name) went above and beyond for me…read more It was a very busy Friday, my son was leaving for college the next day and I needed to get a few things done. She made it all happen

Benny did not being helpful at all the website never stated that we need an appointment for a…read moreregistration and title we came in at 3:30 get in line for them to tell us that i need an appointment because they were at full capacity mind you they are closing at 6 pm the problem wasn't about waiting in line it was about them not wanted to do their job basically extremely lazy

I've never had a problem or even interacted with the Spencer Police until they refused to let me…read morefile a report on Dr. Mitchell Gurk, instead repeating the phrase; "He is a Very Well-Respected Member of The Community." They actually did have some good advice; when they suggested I post my experience online instead. Maybe they will wake up and realize why all Gurk's patients become so disturbed. Apparently they need more than Gurk's confession and a single complaint before they are willing to let anyone file a police report on him. I am at a loss for words and ideas, what about you?

Tenants have more rights than Landlords and as a result scammers take full advantage to play the…read moresystem. Not all landlords are deadbeats and not all tenants are angels. I am in the process by being scammed by 2 people who have 14 evictions ruled against them and because of that they are experts at how to play the system to cause me as much trouble as they can. Now I have to go through the costly process of eviction for non payment of 2 months and counting rent. I am a 76 year old victim of these scammers and after 2 years of renovations to my 3 apartments I cannot in good conscience rent out the 2 apartments available because of these scammers and their tricks. Leaving me thousands of dollars in debt. they got 'approved' for the RAFT program and I was told they were investigated prior to approval. How did they miss the 14 evictions and the out of state license plates on the female scammers car? They lied on application to rent and have been sending every inspector they can to give me more trouble. I am disheartened by the process, each agency says nothing they can do about it including the police. Nice way to run a state. But I'll tell you one thing they messed with the wrong old lady. I am stubborn and vengeful!

This was my first time visiting and as a landlord, unfortunately it probably will not be my last…read more It was actually quick and painless (well, almost). There were plenty of clerks and NO waiting. The clerk that assisted me was helpful in explaining things to me and assisting me with the paperwork before sending me on my way to see a Constable to have my tenants served. Hopefully court will go just as smoothly.

It took too lomg 4 months for simple name change petition....Pro Se. Denies request so I do not…read moreneed to file in newspaper, however they do not supply paper they need or further explanation....leaves much to be desired. After all this the judge takes too long to sign decree that should take less than 2 minutes. Can't they do a better more professional job?

I had probate questions and the nice lady on phone gave me all the info i needed and was very…read morehelpful!

This is a large library with lots of resources. This include computer with internet access, DVD's,…read moremovies, CD's and of course a large book collection. The library itself is two floors with lots of sitting spaces and areas to work. I find the staff friendly and helpful. I think the library does a good job in handling patrons who use the library in all different ways. One day there was homeless person who collapsed and the staff responded quickly and with compassion. At times and in some areas the library can be noisy. It is possible to find quiet corners in which to work.

Wow! The main Worcester Public Library is amazing! It is large, open and airy-just lovely! The…read morestaff is welcoming and informative. Everything you would want in a library is available: books, study areas, sitting spaces, computers, internet access, and more importantly, an on-staff social worker. This is such a wonderful addition and should be available in more urban libraries. Kudos!

Awesome police department. Thanks so much for your help today. Recovered my vehicle. With no…read moreproblem whatsoever. I cannot express my Gratitude. Stay Safe and God Bless you all.

Belongings were stolen from the place I currently live in…read more I filled a police report. The police officer was courteous and empathetic. You can withdraw the police report from Monday to Friday from 8 a.m. to 4 p.m. at the police station. Police reports aren't automatically released. You will have to ask for it. If my stolen goods were to be recovered, I will give them five stars.