I have been coming to this location for almost two years and I just love it. The staff is very…read morefriendly and they help you with whatever you need. At times they can be understaffed for the amount of people that come into this branch but they treat each and everyone with respect. Just be patient when you visit this location (:

Terrible for receiving packages this has happened more times than I can count! They say my package…read moreis out for delivery 2 days in a row now it says in transit to next facility no date available yet I read the tracking history and it was received at my west boylston ma post office then it changes when it doesn't get delivered!! I am now requesting from company I purchase from NOT TO SEND USPS but ups or fedex!! Worst post office ever!!!!!

I need to apply passport, so I checked the website for passport walk in hours before I visit…read more I went there during the hours but they gave me a really hard time because the hours are different from the website. They had sign in the lobby, but I would have not seen it. How would I have known? I told them the website has a different hours. After they verified the website, and I was right, they apologized to me. My post office I usually visit is Greendale post office, they are much friendlier and nicer, however they won't process passport applications. I would not be here if I did not need the passport. I would recommend to call them first if you need to know the walk in hours for passport.

I will always hate going to the post office. They are all miserable and only like to make things…read moreharder on their customers. Thats why I switched to going to Staples for all my shipping needs. Now that USPS complained about partnering with Staples, I am moving my shipping to UPS or FedEx. Anything other than USPS. The only thing I like about USPS are the mailmen. They are the friendliest of people Since Staples doesn't take packages anymore, I now leave my packages with my mailman.

This post office provided probably the best experience I've had with USPS. The woman who helped me…read morewas unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps

The people who work here are amazing! Incredibly kind, patient, funny, you name it! I walked in…read morehere with an unorganized pile of papers for our passport applications and Melissa was a gem. So helpful and seemed to genuinely love her job! Best post office experience I've ever had.

The employees here are always friendly and extremely helpful. I have had great service every time I…read morevisit which is often. I ship 5 or more packages almost every day. I have also witness them going the extra mile to help other customers. If I didn't know better, I wouldn't think they were government employees!

A staff member said FU to me after I disputed "bullshit" over illegal paperwork they filed for…read morea post office box I never got mail for. Another staff member had a bad attitude too over problems I had and blamed the post office for non delivery. They lied to me that I didn't need a name before a PO Box. Local postmaster told me under Home Land security rules you can no longer use just a PO Box in the address section. Stay away!

Their weight scales are over 1lb higher than actual. Actual weight of box was measured at the…read moreFranklin, MA post office at 10.1lb. Postal Center weight was 11.2lb. Not sure why such a large descrepancy between the two. I also checked it at home using a food scale and it was 10.14lb. Point being, it does affect the price to ship. This isn't the first time this has happened.

I frequent this location often, recently as two days before Christmas. My daughter wanted to mail…read morea letter to Santa in the NorthPole. I advised the teller of my daughter's letter, asked her once she places the letter in the slot, could she hand it back to me so I can keep as a memorabilia. She didn't hesitate and answered yes of course. Once the letter was "mailed off" she discreetly handed it back to me.

Great but small location. Never overly busy and always helpful attendants. Hours have been cut as a…read moreresult of current climate

Lady who helped me out was very helpful. Weighed my item for me, wrapped it, taped it up, and…read morehandled it with care. I was a bit skeptical at first going to an authorized retailer vs the real deal, but the great customer service has provided comfort in knowing that I can come back and expect reliable customer service.

I was treated with courtesy. I already had packed my contents. The lady at the front desk…read moreassisted me to fill out the FedEx form; (someone else would be giving customers an attitude, but not her). : ) Place is located at an accesible road, near 495 highway and route 16. Ample parking spaces too. I would definitely come here going forward.

I've been a loyal customer for many years, always bringing my dry cleaning to your Pleasant Street…read morelocation before it closed and then to your Auburn location. The women at the Auburn location are professional, very kind, and helpful with specialty and designer garments. However, I am seriously concerned about the man who works there. I believe he's the only man who operates in the front of the store. I am writing this formal complaint because he is consistently condescending and passive-aggressive, which is in stark contrast to the other employees. This is why I feel compelled to raise this issue and escalate my complaint about the mistreatment I've experienced as a customer by this employee. On the 18th, while I was waiting at 9:00, he came out from the back, appearing annoyed that I was there, and mumbled under his breath. When he took my bag, he remarked, "You couldn't take it out of the bag?" and added, "I don't know if there is poop or urine on your clothes." I was shocked and disgusted by his tone. I want to make it clear that I would never bring clothes like that. That is not my character, and the other associates can confirm this as I am a business professional myself. When I asked him for his name and the owner's number, he refused both requests. I have never experienced poor service from anyone else there. This man behaves in a toxic and disrespectful manner and takes no ownership of his words or actions. He claims to treat everyone the same, but I have seen him speak to others neutrally. I hope your store's cameras and audio captured the incident because I want this behavior addressed to prevent harm to your business. I would appreciate a phone call if you would like to discuss this further. To resolve this, I request a formal written apology from this employee, a commitment that he will receive customer service retraining, and that you inform me in writing of any corrective actions taken. Additionally, please outline the steps the company will take to ensure respectful treatment of customers from now on and keep me updated on your progress. Until these actions are taken and I receive confirmation, I will not return to Dooley's.

I recently brought a comforter to be cleaned and pressed. When I went back to pick it up, I didn't…read more realize until I opened it that it had not been pressed and was. full of wrinkles . I brought the comforterback to the sales person and told her that it had not impressed at all. She took my information and told me that she would get back to me. Proximately 10 to 15 minutes later we received a phone call saying it ready for me to pick up. We went back and picked up the quilt and took it home. When we opened it up still wrinkled. I immediately called the woman at the cleaners. She refused take any responsibility for the problem and tried to blame the hangerfur all of the wrinkles. wrinkled.