I'm a non-fiction author and this was my third book, but the first one I didn't try to format myself. I'd burned a weekend fighting with Word styles and finally gave up.
Hiring Word-2-Kindle was the right call. A few things I appreciated:
The communication was great from the first email. I got a quote back quickly, and when I asked a couple of follow-up questions about image handling, the answers were specific -- not canned. You can tell when someone has actually read your email vs. pasted a template, and these folks read the email.
Their process is thorough. They don't just dump your Word doc into a converter. I could see they'd gone through chapter by chapter and made real decisions about spacing, drop caps, and how the images sat next to the text. When I asked for revisions, they came back clean the first time.
The final files worked on Kindle and ePub without issues and Amazon accepted the upload on the first try. For $49 I expected a much rougher experience than I got.
Recommended, especially if you've already wasted hours trying to DIY it. read more