I appreciate the new updates and interior facelift... but I still have some complaints…read more Ask me why the televisions show nothing but soft porn & trash? - like it wasn't bad enough how the ladies were dressing here ‍ Expect some of the equipment/"recovery" to be broken while you're here... it's like they can fix things fast enough before something else breaks.

I want to tone and strengthen my legs and feet for an upcoming vacation. I can actually get a gym…read moremembership for free, but this gym is conveniently close, so I checked it out yesterday. I don't want to commit to an annual membership since it's not unusual for me to become disinterested after a few months. All I wanted was a monthly price. It's so convoluted - currently, there's no enrollment fee if you sign up for an annual contract, but there is an enrollment fee if you want a monthly contract... there's a $60 gym fee after a month or so... and so on. By the time that everything is said and done, my calculations for a monthly contract worked out to be roughly $55 - $65 per month for a few months which is unreasonably high. I get it that gym corporations need to make money, but there has to be a better and more transparent way to price memberships. DJ was incredibly kind and patient, so that is why the gym gets a 3 star rating instead of a 1 star rating. My review has nothing to do with the staff.

Do not become a member here if you are pregnant, postpartum, thinking of becoming a mom, or have…read moreany health problems! I would like to preface this review by saying I love orange theory and have been going for YEARS. I was a founding member of this studio and used to go every single day. I became pregnant 7/2022 and was able to go minimally up until 2/2/2023 when I could no longer go because my belly was so big and the doctors were scared he was IUGR. I was generous to the studio to ask to put a freeze on my account starting in April as baby was due April 4th (still was charged $15 a month even though I was originally told no charge). On 5/30/2023 my freeze ended. From the date of my baby's birth (April 4) to literally now I have barely had a second to breathe let alone think of my orange theory membership. I had a very hard birth and my baby was very high needs with colic and reflux and would cry 24/7. I finally was able to remember to call to cancel my membership 6/12/2023 but I was 4 days late past the 30 day policy. I sent an email asking how many more times I would be charged and when my last day of classes would be and my email was never returned. I called the studio asked for forgiveness from ONLY this last payment seeing as I was only 4 days late, a new mom who was still in June experiencing birth complications (scar tissue that had to be burned out from inside of me) with a high needs baby and on top of that postpartum anxiety and depression. I even offered to get a doctors note or provide them with my medical notes. They said it did not matter to them the reason that they had to continue with corporates policy. Absolutely no support for postpartum mothers after being a member for years. They can see I haven't been there since February and offered me 10 free classes.. my baby is high needs I can not come!!! What if you were injured in an accident and could not cancel no medical notes are accepted! Beware at all costs!!!!! I would proudly tell anyone to join but not after this! They are all privately owned! Whatever happened to decency and doing the right thing! (I also told them I would be leaving a review and I was told by the studio to post it)

Five star gym.. I have been a member since December 2021.. best orange theory in Jax/orange park…read more Big gym,nice equipment, great music but most importantly the staff is truly top tier.. from all the beautiful ladies that work the front. To the owners bob and Jaime.. and most importantly the coaches Brenna, my Tasha.. I have truly seen the growth and I have been evolving. They hold you accountable. They will call your phone if you don't show up. They truly care about their members. Positive environment and positive experience you will love it here. And super diverse..that's one of my main reasons of why I love this gym; feels like I fit right in

I've been with Planet Fitness since 2018. I upgraded to the black card and had a billing issue that…read morewas difficult to take care of between my bank and Planet Fitness. Planet Fitness stepped up, especially Jae, the assistant manager, and remedied the situation very professionally and with compassion since I have been dealing with it for the last couple of months. Not only was she gorgeous, she knocked my issue out of the park. Thank you! PTL!

This gym is what got me started on my fitness journey and I routinely comes back to this gym to…read moretrain while also going to other gyms, I love that they also added free weight, there's only two bad things to note. The handles on some of the equipment is wore out a bit and quite a few locker handles are broken but that's not that big of a deal. The real issue is that I shouldn't have to go into the toilet and see shit stains on the floor and around the rim of the toilet it's absolutely disgusting. This isn't a one time thing this has been happening for ages, the workers aren't trying to clean it up, I can understand not wanting to have to clean filth like this so often but c'mon it's part of ur job at the end of the day. Shit everywhere all the time if it wasn't bc of the toleitsthis would be a 4.5 stars for me.

So, I am canceling my membership this morning. I went yesterday for my first time and was having…read moredifficulty getting in their front door (no signage or instructions). I saw people in the center but no one came to the door. I called my granddaughter who had been there before and asked her how to do it. She said pull up your account and scan your ID under the scanner -located off to the right (not visible unless you are looking for it). I was trying to do that when a person came to the door and was snappy with me telling me that I needed to add it to my apple wallet. I did, she closed the door and left me to scan in. I scanned in and walked in to see several people that had been watching me struggle to get in. Definitely not a friendly welcome. I went and did Cardio - the place appears dirty, ventilation is poor which leads to a bad smell. Treadmills are older. I never made it to the weight area. It looked like they had what you would need. I might have been jaded after my warm welcome and spoiled after being a member of the Y. I changed due to location but will be changing back.

The manager ,Keisha is very friendly, good customer service. The gym is very clean and has a…read morecommunity vibe. Love working out here.

Ms. Nettie in the Kids Club is so great with my daughter. She always takes good care of her and…read morekeeps a good eye on her because she is one of the littlest ones. The equipment at the gym is fine and most people do not use tri-pods and film themselves at this gym. it's more laid back than Oakleaf or Mandarin North San Jose.

This place is trash! Dirty,junky, equipment is down for extended periods of time not to mention out…read moreof date equipment at this location! You are charging 1000'a of people $59.95 annual maintenance fee for this crap, take the money out of your pockets and fix this! Chuze is about profit,not matter the complaints you make they done seem to care

If zero stars were an option, I would choose it. I have not…read morestepped foot in this gym in five years and yet I have continued to be charged, which says everything about how this business operates. When I was an active member, management and ownership were incompetent and dismissive, and based on my current experience, nothing has changed. Canceling requires jumping through unnecessary hoops, including outdated mail-in requirements that appear designed to frustrate customers into giving up. The fact that I had to call and ask for step-by-step instructions just to end a long-inactive membership is absurd. This is not a customer service issue. It is a deliberate failure of process. Between the billing errors, lack of transparency, and refusal to modernize basic cancellation practices, this gym demonstrates a complete disregard for its members. I would strongly recommend avoiding this location unless you enjoy being charged indefinitely for services you do not use.

Have never been to Crunch Fitness Orange Park or anywhere else. However I have been harassed by a…read morebilling company for Crunch. I have tried to call Crunch Fitness on three occasions to speak to a manager and left my phone number. They have never returned my call and I continue to get emails. I would not trust any company that fails to be responsive to inquires. I go to Planet Fitness and they are more responsive in every way.

Hands down best facility for personal training I have ever seen! Ashley and Erykha and staff will…read moreget you to your goals in a fun yet private environment! Take the plunge and get healthy, they have helped me reverse my type 2 diabetes and come off medications! I am actually saving money that used to go to medications!

From the owner: BoulayFit specializes in fat loss, muscle building, strength conditioning and contest prep. We…read moreoffer a wide variety of training to fit each clients needs. Our goal is to provide clients the tools to live a healthy and balanced lifestyle. We provide 1 on 1 private training and nutritional coaching.

Went to planet fitness in the cedar hills location in Jacksonville Florida earlier this year. It…read morewas hot there, the place was small, and there was no staff to help. Some people just walk in, without checking in at all. I received a call from the supervisor Danny begging me to give a 10-star review. I told Danny not to call me again. I have received numerous calls from Danny the supervisor begging me to write a 10-star review for the cedar hills location. I have asked him to please stop calling me and I have blocked all the numbers that he had called from. But he keeps calling begging for a 10 star review. I would not recommend the cedar hills planet fitness location.

Do NOT come here. After experiencing an awful customer service experience here & vowing not to…read morereturn to this particular location I spun the block once more... Big mistake today 12/15/25 I walked in to the entire gym WRECKING of raw sewage I had to ask another customer if I was the only one smelling this. She assured me it's been like this for DAYS!!!! Shame on them for even operating like this

Ok, it's not like Gold's gym or Bally's where they have every piece of workout equipment known to…read moreman. And noooooo they don't have cardio kickboxing, zumba, spinning, or whatever the newest workout craze is. It's a basic no frills gym...so on your first visit, don't expect a guy named "Jeeves" to greet you at the door with a bottled water from Iceland. What you CAN expect is a clean gym (and locker room with showers) equipped with all you need to get in a good, thorough workout. They even provide complimentary personal training for any rookies. All this for $10 a month. Yep only $10 bucks. I'm currently learning to speak Yelpish, so I'll translate: The member ship fee is equal to: The sauteed calamari appetizer at Orsay or A sandwich at The French Pantry For $20 a month, you get the "Black Card" upgrade with unlimited use of tanning beds, massage chairs, and you get half priced cooler drinks (or "happy hour priced cooler drinks" in Yelpish). All in all, a great gym with a great deal!

Went into this Planet Fitness for the first time. It was raining outside. We opened our iphones,…read morescanned in, and were stopped to show ID. People don't typically bring their wallets into the gym so I asked if we could start working out and get our ID's after the rain died down. Kobe said no. I then found both of our ID's on my phone, showed Kobe, and asked if he could take our picture so we wouldn't have to go through that again. He said no. James then walked up, asked Kobe what was going on, and then offered to take our picture so there wouldn't be such a delay next time. The same exact thing Kobe said he couldn't do! I asked why Kobe told me he couldn't do it and James said, "Because I know more than him." I then worked out and guess what I asked 90 minutes later? Did Kobe learn to take pictures? Nope. Just bad service led from an owner who was made aware of a problem last week, did nothing, and then let it happen again to us. The issue is we don't pay that gym's owner according to Kobe. He said the owner of this location owns three gyms and if we don't pay one of them three then we have to show ID every workout which is unlike every other PF club. Horrible.