Planet Fitness - Member Experience & Leadership Concerns…read more (2/5) It is deeply concerning when paying members who are experiencing housing insecurity are subjected to harassment within a facility that markets itself as a "Judgment Free Zone." Whether driven by rumors or predatory behavior, targeting vulnerable individuals who are simply trying to utilize a gym they pay for is unacceptable -- and the response from certain members of leadership has been equally troubling. Staff should consistently uphold Planet Fitness's core values: friendliness, non-judgment, cleanliness, and professionalism. When members feel empowered to approach staff demanding that someone be removed solely because of their housing status -- and leadership entertains those complaints rather than protecting the targeted member -- it represents a serious failure of both culture and responsibility. To be clear: an unhoused paying member who is not violating any policies and is minding their own business has every right to be there. Anyone who harasses them should be the one whose membership is at risk, not the other way around. I have witnessed and heard accounts of certain managers threatening memberships against individuals who were themselves the victims of harassment. That is not sound leadership -- it is a liability. Harassment without cause can carry legal consequences, and when leadership enables or ignores it, they become the liability. Not everyone is equipped to lead, and those who are not should be retrained or repositioned accordingly. The same applies to staff who mirror poor leadership. Planet Fitness has the infrastructure to be a safe, welcoming space for everyone. But when predatory, slanderous, and dangerous behavior goes unchecked, that mission is undermined entirely. Accountability must start at the top.

Staff are consistently cleaning. Very spacious. A lot of smith machines! Lots of mirrors and…read morefreeweights. Super nice bathrooms

First time I ever worked out at this location. Everything was in great condition. The gym also…read moreappeared to be very clean. Immediately when I walked through the door I was given a very welcome greeting by Shana. After asking her a question or two, which she was very cordial in answering, I proceeded to have a very enjoyable workout. I really liked this club and it started with the positive personality of the front desk - Shana!

This is your standard LA Fitness. It is an older facility but is sufficient for my workout needs…read more It is one level (many LAs have 2 levels with cardio upstairs) and they FINALLY have WiFi. Equipment is the newest but isn't old either. They are currently in the process of switching out the cardio equipment (current treadmills have TVs built in and that is going away). They also have your standard child care facility, locker rooms, a basketball court, sauna, and pool. There are no racquet ball courts at this facility. Staff is nice but changes out a good bit. This is my normal location. Like other locations it can get pretty crowded especially in the afternoons or on Saturday mornings.

This is the hottest little spot in Kennesaw! Great HIIT workout, in and out in 30 min, yoga,…read morenutrition, coaching, weight lifting, accountability, friend and family environment and on top of that results driven. What more can you ask for. All I can say is you won't be disappointed. Go check them out!

If you want a real change, you have to invest in yourself! This gym is a place to drive, encourage…read moreand grow for that change. A real gym family, accountability and a genuine desire to see you succeed! Working out was never a challenge for me to do on my own and I can follow a meal plan no problem. Sticking with that in the long run as a life style, that is where the rubber meets the road. My gym is inspiring, how many people say that!

I originally found Doug through the massage therapist in his office. And I can't say how thankful I…read moream for being introduced to him. My original plan was to only go to Doug for a few months, I ended up going to him for over a year. As some one who has always enjoyed working out by myself, I constantly looked forward to my weekly time with Doug. I only stopped going because of my travel schedule with work. But if I had the schedule, the time and the extra money, I'd ALWAYS go to Doug! I miss him and his "dad" jokes. LOL

Pro Balanced Fitness is THE place to go for personalized fitness routines. If you need assistance…read moreworking around an injury, want to gain overall strength, or are on a weight loss journey, Doug and the team of personal fitness trainers will get you there. Look no further, book a free consultation and let them do the rest!

This is probably one of the worst gyms I have ever been a member of…read more The facility is consistently unclean. There is often no soap available in the showers, the sauna and spa areas are filthy, paint is peeling throughout the facility, many of the machines are old and outdated, and the pool has not been properly heated for months. The pool was originally scheduled to be closed for maintenance from mid-March through April 16. However, as of May 29, it is still not fully operational. The heater remains broken, leaving the water uncomfortably cold. Throughout this process, members have repeatedly been told the issue would be fixed "tomorrow," "next week," "over the weekend," or "today." We were also told they were waiting to locate a pool heater repair specialist. Unfortunately, the promised timelines have continually come and gone without resolution, leaving many members frustrated and disappointed. After months of dealing with the pool issues, I began raising my concerns with management. The blonde manager who works the front desk during the late mornings was kind enough to refund my April membership dues due to the ongoing problems. However, when I requested a refund for May, I was told she had gotten into trouble for issuing too many refunds and could no longer assist me. At that point, I decided to cancel my membership. I do not believe anyone should have to continue paying for services that are not being properly provided. I contacted corporate, filed a formal complaint regarding the pool situation and refund request, and closed my account. I have since joined the YMCA and have been much happier with my experience. Until significant improvements are made to this location, I would strongly encourage others to consider alternative fitness facilities. Hopefully management will either invest in meaningful upgrades or take the necessary steps to address the many ongoing issues affecting members. What is most disappointing is that they were apparently willing to lose a paying customer rather than refund $39.00 for a service that has not been fully available for months. In the end, that decision cost them far more than a single refund--it cost them a member.

The Acquatic class lead by Howard is really cool. His moves and the music he plays is just right…read morefor this very mature group of people. Some people take this class to recover from surgeries or to stay limber and mentally positive. You can follow him at your own pace. No pressure there. This LA Fitness is near me and a busy place. I'm not one to spend time at the gym, but they do offer yoga and other classes as well. Staff is friendly and the place is okay. Plenty of showers and a sauna, or a jacuzzi to relax in. You can bring your own lock and place your things into a locker as well. Huge parking lot outside. Looks like parents can drop off their kids at the kiddy area while excersizing. Nice! Check it out, but read the fine print first, otherwise they will bill you for ever. Years ago I had to help my neighbor to get out of the contract.

Hotworx Kennesaw is absolutely amazing!!! Every single staff member is so kind and genuinely great…read moreto be around. Since starting Hotworx, I've lost 10 pounds--and while it's not the only thing I do, I 100% believe it helped push me past a plateau. The workouts are always fun, booking sessions is super simple and easy, and they're always playing great music. The facility is consistently clean, and all of the other members are friendly and welcoming. I've never had a bad experience here and truly look forward to coming every time. Highly recommend!

The girl that did our enrollment was super sweet and helpful. I did however find that I enjoy my…read moreother programs and decided to cancel my membership several months later. So for starters, I had a hard time getting anybody on the phone at the times I was calling, which to my knowledge, were hours that they were staffed. There was nowhere in the app to message or cancel the membership. And I finally was able to reach out as a message on instagram, and I was told after several days before responding that I needed to come in person. And seeing is that I had a hard time contacting anyone that times that they were staffed. I called to make sure someone would be there before going over there. And the person that answered the phone was absolutely completely just rude to me. From the minute they picked up, the phone. And I was told no, you can't cancel your membership and was just cut off on anything. I tried to say I was asking questions. And this person was just completely just rude. Nope, too bad you signed up. You gotta pay for the membership, and it's gonna be charged your account every month. So as I went back to instagram to message somebody, hopefully, I would get a different person to speak with about canceling, as I was told, when I signed up after the first few months, you're able to cancel with no fees. Again, let me remind you this is a six months that I paid for this. They make you add 2 different cards on the app in which they charge for the membership. They continued to charge my card and tell me that they would cancel it after I paid the next month in full. Which I had already not been going to this gym for almost 3 months at the time. So it's an expensive price for the membership for starters, seeing as what is actually offered. The bathrooms always had things that were broken, they would run out of the disposable towels to wipe down the equipment, the scales in the back to weigh in were always broken and never worked. And their merchandise is over priced. I had originally signed up with a friend in which it made the membership a better price for the both of us on the same account, however she moved hers to a location closer to her which made my membership go up, and definitely not worth the price. #OVERPRICED #RUDENESS #NOTWORTHIT

I am not a boot camp fan. My sister went to college with the Owner, Seth, and convinced me to join…read moreher for one of their free bootcamps... on a Saturday morning. The last thing I want to do on a Saturday is get up early to work out in 100% humidity in downtown Atlanta. It was brutal. But, it was worth it. Seth and Jason did a great job with the group, and I actually felt better about my hangover from the night before. For some reason, I've gone back several times for additional punishment and will continue to do so, as long as my sister can get me out of bed.

From the owner: Dream Body, Inc is Kennesaw Georgia's #1 Personal Training Company. We specialize in weight loss,…read morefunctional fitness, shaping and toning, senior citizen functional training, sport specific training and much more!

I am a former high level athlete and was in search of a trainer to help me re calibrate my…read morementality on food and fitness. I have been a member at several gyms over the years and just felt like I was always coming up short of my goals and losing motivation. This past holiday season my husband took charge and started doing some research for a local trainer. He came across Kate Middleton and loved her story and felt like we would be able to connect and get me back on track. She is absolutely amazing, the real deal! It's been a few months and I have lost over 10 inches! I was nervous going into our early sessions since I had been recovering from a shoulder surgery. She was patient, encouraging and I am well on my way to achieving my health and fitness goals. I would recommend Kate to any looking to get strong and lean!

From the owner: One80 Health Coach is a independently female owned mobile personal training and nutrtion coaching…read morebusiness. That means that I come to you!...your home, office, or meet at the park. If you don't feel comfortable in the big box gyms, or group classes or can't seem to get away from the office or house, I will bring the workout and nutrition coaching to you! I also offer virtual training video calls. Give me a call! I would love to help you!!

I purchased a Groupon with a couple of my friends for 3 month of kickboxing. The first day was…read moreslightly overwhelming, I felt like I couldn't keep up and literally got my butt kicked. Well, not literally, but now, 3 months later, I still get my butt kicked and don't do every exercise. I can tell how much I've improved, I can do 50 last push ups now, instead of 5, I can do 300 crunches, instead of maybe 50. If you can get to the gym, you will be motivated for every bit of the hour of class or circuit. It's been my favorite workout and I've stuck with it longer than anything besides running. I do believe the first class is free, so come try it for yourself.

It was awesome that they offered a free class. It'll definitely push you if you're looking to get…read morei. Shape. My only qualm was that it was very much a cardio/fitness class and I was really looking for something more technical. That was frustrating because I get very little free time from work to get my training in and it would have been great if they communicated this to me ahead of time.

I've been working out here with my teenagers since COVID hit. We found the training to be…read morecustomized to all of or various fitness levels. We loved having the safety and cleanliness of a private studio. Great way to stay in shape, reduce stress and spend time together as a family.

Robert, the owner of Fit Family, is a pleasure to train with. He's very knowledgeable about…read morefitness techniques from a long career as a personal trainer, but he's also so cheerful, uplifting and genuinely happy to be helping you that you leave each session with bigger muscles and a smile to match. The cool thing about Fit Family that's different from other training studios is that you can bring your family to work out with you at no extra charge. And even better, your trainer customizes the workout for each family member according to each person's ability, from beginner to advanced. It's such a great concept! I love working out with my wife there, we have such a fun time!