I don't normally leave bad reviews, but this place deserves it. I walked in expecting a decent…read morecologne selection and walked out with a headache and regret. The entire store reeks of chemical overload -- like someone dumped expired cleaning products in a hot car. They're selling "dupes" of designer fragrances, but let me be clear: these are NOT close. Most of them smell like watered-down knockoffs mixed with rubbing alcohol. I sprayed one on a test strip and it instantly triggered a gag reflex. One scent literally smelled like burnt tires with a hint of soap. Another was just... moldy citrus? No thank you. Staff acted like they were selling luxury items and tried to push me into buying three bottles for a "deal." If by "deal" they mean paying full price for junk, then yeah, sure. Save your money, your nose, and your dignity. Go to a legit fragrance shop. This place is a scam masked in cheap plastic bottles.

Traveling from the States - after leaving Paris we need more luggage ;-)…read moreOur hotel was a few doors down and while walking through the neighborhood we noticed that the Perfume Warehouse sold luggage The prices were extremely decent compared to other shops - we ended up getting a super large rolling duffle bag for 20 pounds Compared to other places we shopped it was a Great deal Staff was delightful - kind - considerate - helpful Store was very clean ! Glad we decided to stop in this place it saved us money. FYI: They also have a large assortment of perfumes Cheers

very good shop. Cheerful and professional staff. I wanted to try another scents and they suggested…read morethe one I fell in love with! :)

Floris is the premier perfumery in London, having established itself in 1730, and has prided itself…read moreon excellence since that time. Floris has a store across the street from Fortnum and Masons where the entire range of its fragrances are available. Scents range from floral to sweet, and smoky to citrusy. Floris counts King Charles among its clients, and carries the royal warrant. His mother, the late Queen Elizabeth II was also a customer. I own 3 colognes from here and love each of them.

This is a truly remarkable business - my favorite store in London. You will be hard pressed to find…read moremany businesses with the heritage of Floris. Here are a few reasons to love this store, and why my last business trip to London won't be the last occasion I buy from this perfumerie: 1. History: Floris has been making perfumes since 1730. This business is older than my country. 2. Client List: Their list of former and current customers reads like a who's-who of royals, celebrities, captains of industry, and other high-profile folks. Ian Fleming loved Floris perfumes so much that he wrote them into his novels - James Bond wore the No. 89. Floris also has multiple royal warrants, including one from the Queen. 3. Surprisingly friendly, down-to-earth staff: When I wandered in here, I spoke with Margarita, one of the employees. She was excited about the products (always refreshing), friendly, yet not pushy. She displayed an impressive knowledge of the company's storied history, and was eager to talk about it. Thanks to her, I walked out with their 4-cologne pack for men, which included the No. 89 worn by Ian Fleming (and James Bond). 4. Custom-made perfumes: Floris custom-makes perfumes as well, though the price is not cheap (about 450 pounds if my memory serves me correctly, or two for 800). If you elect to have your own perfume, you are taken to a back room filled with numerous small bottles, each a different scent. They test your skin's properties, ask you about your personality, and based thereon make a one-of-a-kind concoction just for you, which is then recorded in their enormous book. The next time you order your custom perfume, it's only 150 pounds or so. Margarita gave me a peak at the ancient-looking book. Every other name was a "Count so-and-so, had an "Esq." title, or something like that. Some very important people have walked into that room. 5. Pride: They package your purchase beautifully, something you don't really experience much in the US (even when you shop at a Saks Fifth or a Neiman Marcus, they usually just wrap your purchase in tissue and throw it in a bag. Not so here!). Ribbons, beautiful packaging, a nice bag, etc. 6. Ancient scents: As I was walking out, I asked the folks working here what their oldest scent was. It was a perfume created in the 1700s. I forget now the name, but I remember the scent - like a bouquet of flowers. That perfume is STILL for sale here! I love this place, and they sell items online. Hope to return in the future.

One to avoid. Arrogant and unprofessional personal ruined the impression. Sales assistant was…read moreclearly poorly trained on customer service: arrogant, rude, lazy. No, thank you.

they have a huge selection of fragrance that you cant find anywhere else in london, but workers…read morewere a bit rude when i was testing and asking about the different fragrance houses.

This is my favourite store for buying products, cosmetics, lotions and potions and they do great…read moregifts. The store is full of designer brands and the prices are steep - but it's nice for a treat, or treatment! I love the brand Space NK and I adore that they sell Laura Mercier make-up

They say expensive products are always better off and that is the case with Space NK Apothecary…read more The products are excellent for the skin and quite pampering as well. It is quite expensive but worth it too. The Space NK products are the best. Try the kiss mix lip balm. The other products are aromatic as well.

Beautiful bespoke wedding dresses and shoes, and Chandrika is so lovely you are guaranteesd to get…read moreamazing service and really feel special!we

From the owner: We have been designing made-to-measure wedding dresses for over 20 years and it has always been…read morefulfilling to see our work being appreciated by our brides. We love to hear and collect every customer's unique love story, and consider it a privilege to be a part of a bride's dream day. As much as we enjoy making wedding gowns, we are excited to offer you sophisticated evening and daytime dresses, lovely blouses, one-of-a-kind accessories, as well as our Sheer Luxury line comprising fine fragrances, body lotions and candles. All our designs are made of high-quality fabrics such as silk satin or French lace that beautifully enhance our feminine and classy creations with a modern twist. Follow our brand on facebook: Chandrika Thomas Couture

The best perfumers in the world are the French, and this shop is a testament to that…read more They sell rare to find perfume brands, as well as delicious fragrant candles and all that you might want to create a lovely atmosphere at home. The carry limited editions like the Frederic Malle perfume chest, they only produced 500 of this around the world, and it contains 15 perfumes in a beautiful box worth keeping. It's a little treasure and the kind of place where you can find a unique scent.

Since the last review is over 4 years old, I thought I'd add a more updated review since the old…read moreones do not reflect the new reality. I'll start by saying that this was the biggest disappointment I've had when it comes to perfume shops in London. And, this is a shop, undeserving of the name perfumery. You can do much better. Some of the attitudes are in need of repair, they do not offer you free samples even after a purchase, they do not offer full refunds on legitimate returns (unopened merchandise returned the next day), and they have no clue about their own stock of perfumes or perfumes in general. That's the short story. The most important thing is, there are 3 places in and around London which are way better. Bloom in Covent Garden, Jovoy in Mayfair and Roullier White in East Dulwich. My suggestion: skip this jailhouse and go to any of the aforementioned 3 for you will be led to the promised land. Here you will be treated with distaste, mishandled with care and rushed out the door. The lack of enthusiasm for perfume is at the root of all of this. The judgement of a customer dressed casually (expensive-casual no less) instead of in a (less expensive) suit is poor judgement. Apparently, not all money is equal in this sad, outdated snobbery of a perfumery. You've been adequately warned. ***Note to store management: I've spent in excess of £1,000 elsewhere since arriving in London so rest assured, I have the money. A leather jacket does not equal thief, especially when suspected thief's jacket cost him £1,500. That's a little more expensive than most suits. Just a little education to counter your ignorance.

After walking around London for a bit, it's nice to freshen things up and restore my nose to the…read morescent of my morning perfume. Since, I'm usually picky about the scents that I purchase, this shop is perfect for helping me sort out my scent. I choose between blends that have a citrus, wood, floral, rosy, etc. flare and can even put it in the lamp of my choice. Although the shop is small, its packed with delicious scents for men, women and even your home!

Good spot to get your duty free items. There was a wonderful employee that worked here and she got…read moreme going in the right direction. I was able to buy perfume and booze all in one spot.... Dirt free to boot! No tax's, however, you gotta carry these bags from airport to airport. What a pain in the ass!! The line was super long, but I'm guessing since I bought a significant amount she moved me to the front of the line!! Score! I was already super nervous about flying across the pond and this lovely lady Finona made this visit have a sweet ending! Thanks for having great employees! September 2023

One of the rare duty free shops that I have actually made a purchase. Generally I find duty free…read moreshops to be more expensive than buying online, so I generally skip it. Though I noticed some of the fragrances had some decent pricing that was comparable to online prices. The selection of goods is pretty extensive as it includes cosmetics, fragrances, liquor and souvenir foods. There is more than one World Duty Free store in Terminal 5. I saw a satellite store at Terminal 5B and the prices were slightly different. For the best selection, I would recommend shopping at the main store in Terminal 5 unless you are already at one of the satellite terminals already and don't want to backtrack.