1. World In My Wallet

    1. World In My Wallet

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    Tamarac, FL

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    World In My Wallet

    4.0 (1 review)

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    10 years ago

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    Regency Travel

    Regency Travel

    4.4(5 reviews)
    11.2 mi

    Few travel agencies have the scope to deal with so many aspects of International travel. When you…read morefind your self in a traveling mood for work or pleasure I highly suggest Regency for your tickting.

    Okay, this has been a totally odd experience. It started with a 5 star review by me when we were…read morein the process of getting our large group cruise put together. Consider it excited optimism as a first time group coordinator who was full of hope and promise. Then we do the sailing. I followed up with the one star review that follows: "Okay, our cruise is done and I'm not all too pleased. The Royal Caribbean Majesty of the Seas and it's staff were great, but Regency sucked, IMHO. First off, the communication gaffs were horrible. We had 133 people on a 2700 passenger ship, or 5% of the total passengers. Sure, we're not the biggest group ever, but every customer is important. The problems: 1. Couldn't reach my agent, Linda, for final info, large package loading & contact on board for our room the Friday before we sailed. 2. That would have been no biggie except that on Monday, the day we sailed, she was unreachable after the morning when I had some issues with the situations on board. 3. The scheduled bus pick up time was booked 1 hour later than she told me she'd book it for us, causing 50 some-odd people to wait an extra 30 minutes in the sun for the first bus and another 30 people to wait 90 minutes in the sun for the second bus. 4. We had used some GAP points to give our passengers a bottle of Champagne in their stateroom, which was there, but with her & Regency taking credit for it. 5. Even though she stated there was a chance I wouldn't get an upgrade as a large group leader (and was assured not to book a higher grade), my wife and two children were shoehorned into a standard room when the cruise line sold the super high cost huge rooms that had been available for cents on the dollar to help fill the boat. If I had known they'd do that, I would have paid for one of them, she should have known that they do this. 6. After speaking with experienced cruisers, they stated that she should have booked herself on this cruise with a group our size, to make sure everything went perfectly. 7. She was paying for one of the buses, yet I got charged for both, and only a review of my CC statement caught that, after which the charge for the other bus was removed from me and put on them. I thought we were really getting top of the line help and assistance, but, in review of my notes of situations and some communication gaps, I think I was wrong about my first review. I guess I was just happily anxious and new to being the leader of a big group sailing. What really cheesed me was that on Monday when we sailed, I called her at noon from the boat and was told she'd left the office for the day (on a Monday) and called her cell phone. Yet, I received no calls back, nor did I get one today to see how everything went as a wrap. She was pushing to get another trip booked for later in the year. We'll have another big cruise (I'll let all my yelp friends know too, could be a fun event!!), but it won't be through Regency. Saddest thing is that Linda is one of the owners and her son & daughter play in my league and we should have received even more superior care. I know I'm not their only customer and I'm no more important than any of the others, but this just doesn't sit well with me. Oh well, live and learn and move on." Now fast forward to us awaiting our check from Regency for some money due back from RCCL that was being processed by Regency. I had been made aware that the check had been cut on January 26th but still hadn't received anything by late February. I then called them, specifically Linda, to find out what was going on. I was told Linda was on vacation until March 23rd and would have to wait until she got back, and then there was some seemingly subtle hint of her not liking the review I'd left on Yelp, which might have led to the delay. This was the gist of what was quickly stated by the person on the phone and then not followed up with by them, as I had to leave a message for the co-owner, Cindy. I spoke to Cindy, who's the co-owner of the agency with Linda, a little later, both via phone & email. She was unaware of the situation and none too pleased with what I had to tell her. She wasn't upset with me, but with how we were handled. I wasn't sure what direction this was going to go, so I removed all my reviews of them, as I wanted to make sure I received the money due us. Not that everything's clear, I've decided to post my whole ordeal. I have to give big props to Cindy, as she handled the situation professionally and quickly, while being apologetic about it. The reason they're getting two stars is her follow up. Having not dealt with the remainder of the agency, I can't speak for how good of a job they'd do, but I stand by my results from the dealings with Linda at cruise time, which were very disappointing. Like I said in my original deleted review, move on and up and go from there.

    Boca Express Travel

    Boca Express Travel

    4.2(21 reviews)
    13.4 mi

    If you are looking for an outstanding travel agent, look no further than Marie Pentivelope at Boca…read moreExpress Travel - An Independent Travel Advisor! Marie has planned multiple cruises for us, including a trip for our entire family of eight, and every experience has been absolutely wonderful. She is incredibly thorough, organized, knowledgeable, and always available when you need her. I honestly feel like I could talk to her every day if needed--she responds promptly and is always there to answer questions or help with changes. Marie truly handles everything! From flights, hotels, and transfers to excursions, dinner reservations, and all the details in between, she takes the stress out of planning a trip. For our two-week Alaska trip, she was even on the phone with us while we selected excursions and made our dinner reservations--and then she booked it all! One of the things we appreciate most is how incredibly organized she is. Marie puts everything together on paper, includes helpful notes, and organizes all of your travel documents in a folder with multiple pockets, arranged in the order you will need them. She even creates easy-to-follow charts showing exactly what you are doing each day. It was such a pleasure to simply pick up our folder and go, knowing that everything we needed was right at our fingertips. Our trips have been wonderful, but what makes traveling with Marie so special is the peace of mind she provides. If anything needs to be changed or adjusted, she is always there and handles it all. My husband says he will never take another trip without Marie as our travel agent, and I completely agree! We highly recommend Marie Pentivelope to anyone looking for a travel advisor who goes above and beyond. Her personal service, attention to detail, organization, and dedication are truly exceptional. Thank you, Marie, for making every trip so easy, enjoyable, and stress-free. We will never travel without you!

    Need to rave about Boca Express Travel. We've used them for 2 trips to Italy a few years back and…read moreeverything went perfectly, best vacations we've ever had! Lots of coordination needed with 3rd parties and prepping us with everything we needed to know, especially the local 'details' you cannot research. Their contacts and knowledge are fantastic, Denise just rocks! But where they have really shined is when things don't work out as expected. A trip to Spain was interrupted by COVID, they handled everything: cancellations, travel insurance and ensured that we were completely refunded. But the best was just last week, when a Caribbean cruise was interrupted by injury. They dealt with the cruise line and, most importantly, found us a place to spend the night as we were sitting in the hospital lobby. Saved the Day is an understatement!!!

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    Boca Express Travel
    Boca Express Travel
    Boca Express Travel

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    Margaritaville at Sea - A sunrise at sea

    Margaritaville at Sea

    2.3(307 reviews)
    41.8 mi

    I took a five-day cruise on Margaritaville at Sea Paradise to celebrate my girlfriend's birthday,…read moreand overall, we had a really good time! The price was reasonable, the food was great, and there was plenty to enjoy throughout the cruise. The buffet in particular was better than I expected and had a nice variety of options. We opted to eat at the steakhouse a few times, as well as the sushi restaurant. We were happy that these options were available. There were a few hiccups. Margaritaville now charges purchases to your account throughout the cruise instead of waiting until the last day, and we had some issues with making payments on the account. My girlfriend's suitcase was also damaged during the cruise, which was frustrating. We also had a period where the air conditioning in our room wasn't working properly, and the room became extremely hot. Despite those issues, they didn't ruin the overall experience. We had a good time celebrating, and for the price, I think it's a solid cruise option. I'd definitely sail with Margaritaville at Sea again, I just want to try out some of their other ships next time!

    I've been on the Paradise ship out of West Palm Beach 3 times but this is my first review. First…read moreoff, this is a smaller budget friendly ship. If you're looking for a Celebrity, Royal Caribbean, or princess experience, this is not for you. It's an older ship but you can tell they've tried to make upgrades where possible. Give this ship a try! But go in knowing what it is and what it isn't!!! The Paradise is great for a cheap getaway. It's no frills but still nice for the price. They offer a lot of deals and specials for veterans, repeat customers, and casino players. The crew is amazing. Very hard working and friendly. Never saw anyone without a smile on their face. I booked a grand suite and it was very nice. Yes, it's showing its age but I'm more concerned about cleanliness. My cabin steward, Paul, did an excellent job. Loved the towel animals. It had a balcony but it's old so the wall is high. You can't see over the ledge if laying down on the sun lounger. It's a big balcony. My only complaint is it's not covered. I was out during the sail away party and the people in the pool deck were hanging their drinks over the railing. I was nervous someone could throw something and land on the me or the balcony. The suite has a separate living room and bedroom. Very nice size! The bathroom is big for a cruise ship - jacuzzi tub and stand up shower. The food isn't bad. I went to JWB Steakhouse one night. It's an extra fee to eat here. I don't think it's necessarily worth it but you get a lot of food. I ordered the ribeye. I like my steak rare and the meat cut is too thin to get it rare to my liking. The seasoning was good. You get an appetizer, soup or salad, entree, and dessert. The shrimp cocktail was good. I absolutely loved the onion soup. Steak was just ok. And I was too full for dessert. The buffet has a lot of good choices. I wish Cheeseburger in Paradise offered a turkey burger. Some things on the buffet are better than others. The reubens at the sandwich station are awesome. I got one with turkey and it was also delicious. Fins, the main dining room, is hit or miss for me. They post the nightly menus outside of the restaurant so you can pick and choose what nights you want to go by the choices. They don't switch up the menus so if you got often it's the same thing. The standouts for me were the hearts of palm appetizer and the curry shrimp entree. The mushroom rotini wasn't bad either. The sauce was thin. I thought the key lime sponge cake dessert was too sweet. Crazy sweet. Disembarkation was a cluster you know what as usual. Not a lot of direction - especially when people don't follow the order to get off! Suites are supposed to get priority after ADA but so many people clog the elevators and hallways. But you can technically be off the ship and in your car by 8:30/9 if all goes well. The casino has a decent variety of slots and tables. Free drinks while gambling but the servers tend to favor the tables. If you have the drink package, it's a quick walk to the bar to get your own. I had to do that several times. On each sailing, they have a veteran's ceremony. They recognize all the veterans on board and the cruise director speaks. It's very nice and one of the things that sets this ship apart from others. I know I'm missing stuff but my review is long enough!!!

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    Margaritaville at Sea - About to board from port

    About to board from port

    Margaritaville at Sea - It was the best cruise I've ever done. We had fun. The staff was amazing and everybody treat me very well. They upgrading my room

    It was the best cruise I've ever done. We had fun. The staff was amazing and everybody treat me very well. They upgrading my room

    Margaritaville at Sea - Find dining room

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    World In My Wallet - travelservices - Updated September 2026

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