We started working Jeremy and Amanda to help plan our summer trip to Disney World. The trip…read morerequired coordinating flights of mulitple family members from out of town, scheduling car rentals and purchasing park tickets. Going into this we understood that planning this trip would require a lot of time and resources that we just didn't have. Jeremy and Amanda first took the time to understand what type of experience we were looking for and coordinated ALL the reservations. They also researched travel information and amenities needed for our toddler and walked us through how to protect our trip as the Coronavirus loomed. They have since provided up to date information on itinerary changes and gave guidance on how best to handle rescheduling as the reopening date for Disney was pushed back. They have helped make this whole situation stress-free and convenient. They truly love what they do and helping busy families like ours plan our dream vacations. I HIGHLY recommend them to anyone who needs their services

Jeremy and Amanda were amazing at helping us plan our honeymoon in French Polynesia. They were very…read moreeasy to communicate with and very responsive. They even helped us switch travel insurance companies when they felt a price was too high, and found us a new one. They made the process very simple, we would recommend them to anyone!

Spectacular, marvelous, wonderful, enlightening -- I need more adjectives beyond "amazing" as my…read moretrip to The Balkans was a fabulous tight-knit group of friendly/kind travelers who really looked out for each other! Thank you Stacey for leading us with grace and wide smile! Marsha Peltz Sterling, VA

What might've been a once in a lifetime beautiful travel experience was fundamentally miserable…read morebecause of the the type of people this tour group attracts. Self-entitled cliques with excluding mean spirited behavior that is totally condoned by tour manager because they're "frequently flyers" cash cows. The disingenuousness was reprehensible! Totally greed driven with no care for the quality of my experience. Thank God I had the inner strength to rise above all the despicable behavior, including being physically attacked, and still get some enjoyment out of it. Comparing notes with others I know for a fact that I'm not only one who was bullied & mistreated. Too bad I found out after my trip. When I look at my pics it feels very bittersweet.

Kim helped to get us to the National Parks Tour starting in South Dakota - and ending in Utah. It…read morewas an incredible trip! She knows that Globus is the way to go! No issues at all, the best driver and guide ever! Thanks so much! This is the third trip Kim has planned for us.

I booked a tour to see the Steelers play in Ireland. Joe was the worst person I have ever dealt…read morewith. His customer service and organization stinks!!! If he responded to my emails, it was with curt, one word answers. His original itinerary was incorrect (wrong opponent, wrong game time) and when I asked him if I could get an updated one, he said that I was right about the opponent & date, but everything else was the same...no new itinerary...no updates/corrected info. When I sent him the balance of my fee, I included an explanation with the check...telling him that my billing address was not where I needed my trip information to be sent. Of course, it was sent to the wrong address, and I had to make a few calls to get him to change it. Regarding the game tickets: he allotted $350 ea to purchase them from his broker. A week before we left he called to say that he needed an extra $200 to cover the cost of our tickets, and that he was eating 10K of the cost difference himself. When we got to the game in Ireland we heard that they were selling game tickets in our section for less than $200 Ea. Joe contracted with the National Tour Company of Ireland, CIE, to take us everywhere. He didn't do anything himself. Joe gave CIE the incorrect flight information for some members of our tour group, and we had to sit outside the airport for 2 1/2 hours after arrival in order for our driver to straighten things out. He wouldn't leave the airport until he knew he wasn't leaving anyone behind. His name was Dan Fitzgerald, and he was the best guide we could have had...personable, knowledgeable, witty, great driver, empathetic, always concerned for our safety/happiness...he bent over backwards to accommodate our needs/wants. CIE was a first-rate company, and I would not hesitate to use them again. Our flights to and from Ireland were adequate, but in the back of the plane. I chose to pay to upgrade our seats after receiving my locator number, of which few remained. Bottom line...we paid a lot of money for Joe to arrange with CIE to take care of everything for him...hotels, transfers, daily tours, meals, etc. I will never use Shadyside Travel again. And I am not the only person from our tour group who expressed the same opinion.

Robin was outstanding last year when we went to Denmark on a trip on very short notice. Robin…read morehelped coordinate all aspects of our travel and the trip was awesome. She also has assisted us on our next trip to Japan, and was very accommodating specific aspects of the trip, and we look forward to that adventure in the coming months. Highly recommend working with Robin.

I booked my first trip to Italy with Robin. She was fantastic with suggestions on what to see and…read morethings to do. All of the excursions and cars order were on time and excellent service. I will be using Robin on any future trips that I plan. I highly recommend using her services.

Ayanna planned our first trip abroad and thought of everything. From expertly selected hotels, to…read moreblack car transportation to/from airports, to guided tours, we had a memorable anniversary trip exploring Rome, Florence, and Paris. 10/10 would have her assist us in planning another vacation.

Let me brag about my first trip out of the US... an All-Inclusive vacation to Montego Bay, Jamaica!…read more I knew nothing about going there! Ayanna from Luxe Travel & Tours, set me up with my airline tickets, transportation between the airport and resort and made sure I had a beautiful room at the resort and received VIP treatment while there. I arrived in Jamaica with someone waiting on me with a sign with my name on it to escort me to the VIP lounge. There I was able to have lunch and a drink while I waited for a person to escort me to the van to take me to my resort! Ayanna also let me know about all the excursions I could do while there. The trip was amazing and everything was already taken care of for me. All I had to do was show up and enjoy myself. When it was time to check out and head back to the airport, my transportation company was already waiting for me in the Lobby when I arrived. I can go on and on... the Trip was great. I highly recommend working with Ayanna and her team for your travel needs.

During the winter months, my wife and I were spending a lot of time on Travelocity, Expedia,…read morePriceline, and multiple other travel booking websites to set up an all inclusive tropical vacation. We found our destination, Tropical Princess Beach Resort & Spa in Punta Cana, DR but couldn't work the flight times out that didn't have long layovers that would really waste the bookend days. We decided to talk to Sandy Davis, owner of Davis Travel Agency in Monongahela, PA to help out. Sandy was able to set us up at Tropical Princess with direct flights, priority status at TSA security, and ground transportation through Vacation Express. Everything went off without a hitch. We were prepared for the $10.00 Dominican Republic Tourist Card, and other little things that made for smooth sailing. We had a great time and created a lot of memories. I would highly recommend looking at Davis Travel for all inclusive vacations. Sandy has the experience to make sure that all details are considered. Davis Travel Website: http://www.davistravel.net/

From the owner: I am a full service travel agency.I can help you make reservations for an airline ticket,hotel or…read morecar resevation or that dream vacation.

Kevin is the nicest, well-informed professional travel agent I've ever encountered. I would…read morerecommend him to anyone including my 84-year-old mother. Excellent communication skills. Obviously a professional. Thank you, Kevin!

Kevin and staff are great. Always looking out for the customer. Have gone back many timesread more

I have used Life is Better traveling multiple times. Even though they are based in Pittsburgh and…read moreI live in the Midwest as well as the Southwest equal parts of the year, I use Mary to plan our trips. She has arranged trips for us to Iceland, Ireland, Brazil and the Amazon, a river cruise from Paris to Zurich and gotten us reservations on the famous snow train, a Mediterranean trip, Bermuda, I tell her where I want to go and the time of the year and she looks for the best deals. She is genuinely interested in making each trip the best for us. She stays on top of when I need to pay a deposit or make a reservation of a ship for a specialty restaurant. She always had checked the deck plans to see where the best room for us...a recent "score" was finding us one of the 22 rooms on the entire ship that had extended verandas. She has a wide range of connections all over the world who give her facts and features to help her plan trips to places she has not been herself. In my opinion, having a trust travel agent is like having a hairdresser that cuts and styles your hair just the way you want it.

From the owner: ​Why choose Life is Better Traveling to help plan your next vacation?…read more At Life is Better Traveling we believe that people want to travel because they want to have an experience. Whether that experience is relaxation, finding inner peace, learning a new culture, enjoying the tastes of various cuisines, stepping in the footsteps of their ancestors, and/or seeing that bucket list item they have been wanting to see all their life. The experience is what brings a sense of happiness, joy, and passion into our lives. It is the experience of travel that puts a smile on our faces when we dream back to those vacations. ​ ​Our job is to make sure that each and every client gets the EXPERIENCE that they want out of their vacation. We work with you from day one on planning the vacation you want, more than just what you could book online. We are also available to you while you are on your vacation, no automated systems to call. You directly get your travel agent each time. Life is Better Traveling is proud to say that our clients keep coming back to work with us because we pride ourselves on integrity, honesty, service, and a large amount of PASSION for what we do.

Made an appointment on line to meet with a rep today to make vacation plans. Went to the office and…read moreit was closed observing MLK. That is fine, but why allow customers to make reservations???? Been a member for 28 years and this was ridiculous. Just make sure they are truly going to be open if making reservations on line, because obviously they do not check that aspect of their business.

The front receptionist, Betty, is incredibly rude and impatient. Constantly interrupting while you…read moreare trying to answer her questions. I saw her remove the public use hand sanitizer from the desk as the line grew. She's just a negative person all around and doesn't seem to want to be helpful at all.

Copying and pasting my review:…read more You offered to transfer it back to NCL. After you took offense to my asking whether I had to wait until Sun. for my payment to be processed (which would've been 10 days after I had made the payment) I was exploring all options. You clearly didn't want to keep the booking. All because I asked if I had to wait until Sun. to process a payment.... A payment that absolutely should have been processed before you went out of town. I didn't post your company, or any identifying information. Why do you take offense to someone asking questions and exploring options after u already offered to transfer the reservation back to NCL? You didn't attempt to process my payment until today. Which is very clear because that was when I got the "decline" from NCL who attempted to process the payment (due to a wrong expiration date). I sent the email last Th. letting you know I had made a payment. You replied on Fri., again, still not processing the payment until today. that's 8 days. It is absolutely unacceptable as a travel agent to wait 8 days much less 10 to process a payment to your clients booking. Furthermore, I never got an email from you stating that you would be out of the office. I don't expect you to send one, but when I am waiting on a payment to be processed & then get an automatic reply that you were out of town I believe that I am justified in saying that while I am still waiting for a payment to be processed, I can and fully expect it to be processed sooner than 8 days later. Your last email made it seem like you didn't want to be our travel agent any longer. Your email was in response to my inquiry as to whether my payment would be processed on Sun. when you return from being out of town or if it would be processed while you were out of town since it had been 8 days since I notified u that I had made the payment. Overall, your email responses were unprofessional & uncalled for. I don't have much more to say beyond that as I feel like your emails speak for themselves. A professional response would have been: 'my apologies I should've processed ur payment before leaving town & I will do so right now' Fast forward to Friday, & you informed me that you were unable to transfer the reservation back to NCL & I'd either be stuck with you, or have to rebook at a higher cost. I thought about it & replied to you on Sunday stating: "I know you're traveling today, but I have thought about this and think a phone call to clear the air and discuss would be best. Would you agree? If so- what is your schedule looking like tomorrow evening around 5:30pm or so? Or Tuesday in the evening would work too if you're still playing catch-up with emails, etc." On Mon. Aug. 12th you sent an email in response stating: "I am writing to inform you that I have cancelled your cruise reservation due to your recent actions of making negative reviews and defaming my business in Facebook groups. Your actions have caused significant harm to my reputation and business, and I cannot continue to provide services to someone who is actively damaging my professional standing." The definition of defamation is: "the act of communicating false statements". Everything I've written is true, accurate, and provable with screenshots. None of it is defamation, and to accuse me of defamation is in itself, defaming my character. In response to your comment: everything I stated is true and provable by timestamps and screenshots. You certainly did cancel my cruise without my consent and you certainly did so after I sent an email trying to understand where we each were coming from/make amends. I potentially would have been willing to remove my reviews from all platforms if we had discussed. But you continue to lie and reply with lies.

Bianca is an amazing agent and did everything to make our family trip to Disneyland the best!read more