Staff was friendly and helpful, thought they fixed my phone activation issue, but after I left 5…read moreminutes later phone was suspended again. Still trying to get the issue fixed

Buyer Beware! Unauthorized Account Changes! Check your AT&T account after upgrading your phone. We…read moreupgraded two iPhones at this store, and while the transaction seemed seamless, we later discovered unauthorized changes to our plan. Our monthly bill increased by over $50 per phone due to added services like $17/month insurance, $10/month AT&T Next Up (for yearly upgrades), and a switch to the most expensive plan--all without our consent. I spent more than 30 minutes with AT&T customer service to remove these charges, but some can't be removed until next month, requiring another call. When we returned to the store to question these charges, employees claimed these additions are automatic unless declined. This is NOT official AT&T policy. This store is a private, authorized retailer, not a corporate AT&T store, which allows them to engage in these deceptive practices. To save time, money, and avoid headaches, upgrade through a corporate AT&T store or a reputable retailer like Best Buy or Wal-Mart that doesn't engage in such shenanigans.

When we stopped in, the associate helping us played on her phone and was texting almost the whole…read moretime. We felt rushed to make a decision or leave.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Perryville store today.

Very poor customer service, have talked to 6 different techs and none of them seem the have an idea…read morewhat's going on. It appears that you don't have to have any brain cells to work there. The last tech I talked to actually hung up on me mid conversation. Very displeased with the service so far.

I went in with my mother of 70 and wanted to make some,changes to her account when they costomer…read moreservice rep told us he could not help,us without a driver's license he was rude and when we asked to talk to his supervisor he said there wasn't one on site and no way to contact one. We are both Dish Network costomers now with no driver's license and will not need one to make changes