Amazing place. I love it!…read more Easy to get to, accessible from a ton of transportation options (NY Transit). It's a beautiful studio with soundproof rooms, perfect to test out the latest mouthpieces and accessories. They have 2 rooms for your privacy while you are trying products out and the specialist (David and Andrew) are some of the nicest people I know.

Great service with a nice new space @ 336 w 37th St suite 520. Vandoren has an amazing staff that…read moreis truly knowledgeable in their field. I would definitely recommend visiting their new studio!

I was going to buy a guitar from Amazon but decided to try Rustic Music first…read more I was so impressed by Charlie that I bought one from him instead. He sold me an acoustic guitar and even attached guitar buttons for a strap. He also gave me a guitar bag. Thank you Charlie.

I have 2 grandsons going for piano lessons for a little over 11/2 years now on a weekly basis…read more When I bought a keyboard for christmas, I waited to see if they would take an interest without forcing it on them. They started playing by ear and watching videos, but I wanted them to learn how to "read music" I also wanted them to focus on something more constructive than video games etc. I am amazed at the progress they've achieved and want to acknowledge their teacher, Jordan for his patience and encouragement. 2 teenagers with ADHD that lacked confidence and would be easily discouraged are continuing to learn and enjoying playing the piano by reading music and placing their fingers correctly on the keys. I am grateful!

We hired them with a few days notice to move a baby grand from Albany to Upper West Side…read more From the first moment, the yelp-started communication was excellent, and response time very impressive. They've asked all the right questions and gave a reasonable estimate, which transparently reflected the amount we ended up paying. Even though the same-day move we ended up opting for required starting at Albany, 3+ hours away, at 8 am, they were very punctual, and gave updates. The team they sent was led by a gentleman with decades of piano-specific experience, and they nailed everything, exactly as we'd liked. The piano arrived without a scuff, and still in tune to boot. I've had less desirable outcomes with other companies a couple times before, and I couldn't recommend these folks highly enough for any long distance moves.

Recently hired Pianoland Movers to move an old upright piano from Nassau County to Queens…read more From initial contact via their website communication was quick and a quote was provided. Alex followed up with a few emails once I agreed to hire them and was able to accommodate me on a Sunday morning. Movers were on time, professional, and even called with an ETA. Would definitely recommend.

I'd like to start out with the good. Art and his helpers were excellent and highly professional. I…read morefelt very comfortable with how my piano was moved. This is a very important factor when choosing a piano mover. The team was kind, patient, and appeared cheerful despite the hard work. We offered them water and tipped to show our appreciation. Thank you! Scheduling and coordinating with the owner, John, is not as pleasant. We all have bad days, but it's not OK to let that affect how one interacts with clients. It's totally OK to acknowledge you've had a bad day, because we all have those, but that's about it. Overall, the logistics felt very disorganized, and this was an issue for me, when it came to moving a $40,000 or more piano.

These guys were awesome. Great pricing, arrived 10 minutes early and took great care of the piano…read more Highly recommended

We have been working with the Floating Piano Factory for over six years, calling them every six…read moremonths. We have always had the best experience, but I wanted to give a shout out to Justice, who went above and beyond with her service. The middle pedal on our upright Steinway was not really working (it hadn't since we could remember). Justice offered to come a second time a few days later with some special tools to fix the pedal, even though this had not been budgeted or planned. Justice was also super sweet with our teenage daughter, who was genuinely interested in watching Justice work on her piano to understand how it is done. Justice not only was fine with it, but she also patiently explain to our daughter about every step of the process. That musical connection and "intellectual" exchange made my daughter's day. Thank you!

Whatever you do, do not use this piano service! I have someone come in to tune my piano, and after…read morehe tuned it, five of the top keys stuck. I was told that it was related to issues inherent in the piano. If that were so, why weren't they sucking before he tuned it? His answer was rude, dismissive, arrogant and unprofessional.

What a perfect piano purchase experience. I accompanied my friend to buy a piano. She found Prosper…read morePianos and now she is a proud owner of a magnificent piano. Isaac was so helpful in helping her find her dream piano.

I can't imagine a better experience than buying a piano from Isaac at Prosper Pianos. I reached out…read moreon a whim after seeing a post about the business. Though we've wanted a piano for years, we had looked only casually before being struck by Isaac's philosophy: taking pianos and touching them up or even restoring them to sell to people across a wide range of budgets and skill levels. When I reached out, Isaac responded promptly, and we had a long conversation assessing what we were looking for in a piano. When we went to his shop, he explained the origin of the pianos he had and what made each different. He graciously let us try everything from a Baldwin spinet to a beautiful late-1800s Steinway (which he knew was NOT in our price range!). We ultimately settled on a warm Charles Walter upright, made by a smaller American company we hadn't been familiar with but that - - besides making great pianos - - has business values we appreciate as a bonus. The piano movers Isaac works with are excellent: they arrived promptly and carefully navigated the piano up several steps through a narrow entrance, in and out within fifteen minutes. Now we're beyond excited to have this beautiful piano sitting in our living room and highly recommend Isaac and Prosper Pianos.

Husband had his guitar (Fender strat) "Set up". And he is happy. Service is good. Small shop clean…read morefriendly staff this guitar set up was $60 bucks which is a great value. Done right ! Husband is happy and will be visiting again.

I Had my Fender Strat set up by lane and amazing Job he did , quiet Place and friendly and not…read moreexpensive for a set up and Highly recommended.. I will be back with more of my guitars

Just amazing. The space itself is unreal - so gorgeous. And the selection of pianos is amazing. The…read moreservice is also unmatched! They do piano moving and recommend excellent tuners. If you need a piano, this is where you need to go. Family owned for decades! A true gem.

I am so glad we visited Altenburg this year to buy a piano for my daughter. In Manhattan, nothing…read moreis affordable. On a whim, we decided to Zipcar it to Altenburg. The store is beautiful, and historic. The manager was extremely helpful, and honestly, it feels better to buy an instrument from a family-owned business that has been around for so long. Altenburg has a huge selection of used pianos, in a wide range of prices. We settled on a used one, and they delivered it quickly. When we decided to upgrade to a new Pearl River at a very reasonable price, they exchanged it for us, and we paid just the difference. (Also, ask about the lower sales tax.) If you live in the city, don't pay the extra thousands all the stores in the West 50s charge. For the same (or less) delivery, and reduced tax, you get better selection, prices, and service here! I definitely recommend it!