I'm writing to share an experience I had during a recent phone call. I called and politely asked if…read moreI could speak with someone who speaks Spanish. I was told, in a rather abrupt tone, that no one was available and the call was ended. I called back to understand what had happened, and when I asked why the call had been disconnected, I was again told, somewhat rudely, that there was nobody who speaks Spanish. I then said I would try to explain what I needed in English, but the response I received -- "Ok, so what do you want?" -- was delivered in a tone that clearly conveyed annoyance and impatience. At that point, noticing the discomfort and lack of willingness to help, I chose to end the conversation politely and wished her a good day. I believe customer service is extremely important. Even when language barriers exist, professionalism, patience, and courtesy should always remain priorities. If someone is not comfortable interacting respectfully with customers, it may be worth reconsidering whether they are suited for a customer-facing role. My intention is simply to provide constructive feedback so future interactions can reflect the level of service customers expect and deserve.

Exceptional customer service. I felt like I had been a customer for years but that was my first…read morepurchase with them. I only bought a helmet but they have now become my preferred gear go to spot. If you haven't checked them out you definitely need to.

I moved to SoFla five years ago with the intention of riding every day. It's been great. What I…read morehadn't done is find a shop who was able to satisfy needs of service, experience, knowledge, know how with a smile and who cares enough to discuss options and what they recommend to keep my two wheeler running well for many miles and a long time. Today I stopped in to see Candy's Cycles and discussed my needs for service for my 2014 FLHR. They pointed out some inconsistencies with my past services at other shops that were done poorly or not done at all (but were paid for). Anyway I'm pleased and the bike is running better, shifting smoother and is safer than than when I took it in. I intend to patronize Candy's Cycles. You should check them out.

From the owner: hd repairs, builds, hd extend warranty repairs, custom work, transmissions, engines, hypo workread more

This is the best bike shop in Florida hands down! Wouldn't trust anybody else with my motorcyclesread more

I called in Marco was able to take care of me quick. got my tire off and the new put on in like 20…read moreminute. highly recommended

Dropped my bike off for a tune-up and an inspection. I picked it up only a few hours afterwards. I…read moreappreciate the photos of the oil change and the air intake being cleaned and how dirty it was before. Absolute great service, I highly recommend to bring your bike here!

Paco is the man. I wish I would have found him earlier. 20 years fixing and repairing bikes. He's…read moreso low key and doesn't social media. I cant recommend him more. I had a full clutch replaced , brakes that I thought would never stop squealing, signals, headlights, man he he left my bike feeling like new. Please check this guy. Everyone else is crap. Honda Hornet 919

Kevin,Ron and Paul are by far the best motorcycle shop in south Fl. They are honest, and know what…read morethey're doing. They've all raced, and really good riders at that, but the big plus is there experience and knowledge goes back years . They can build from a daily commuter to a championship winning race bike . They know how to get every single HP out of anything on two wheels , I've seen some of the fastest Hyobusas, to some of the coolest lookin old 900 Z1's , you got to go there if your want the best mechanic's and very competitive pricing on Tires, parts, etc .....

Very satisfied with the service. The guys do great work and are honest in their assessment of what…read moreneeds to be done. Fair Price and Good Service. That's about all You can ask of a repair shop.

Great experience with this shop today. I have a unique bike most shops will not work on. They said…read morebring it right over. Found something simple I'd overlooked and had me back on the road in no time.

Ok so if you're reading this now for insight on where to take your bike, hear me out! I don't care…read morehow good you think your past motorcycle guy was or how good your buddy's friend is or your cousin or whatever.. THEY ARE NOT AS GOOD AS JERRY AT SYNDICATE CYCLES!!! I assure you of that. I've been through several motorcycles over the last decade and have dealt with numerous shops in South FL including Harley dealerships and I can tell you with 100% certainty there is absolutely NO other place I'd take my bike in the future after my experience with Jerry! Jerry is a great dude and is extremely knowledgeable and it shows in his work. He does things the right way and does not cut corners! He's extremely meticulous and genuinely CARES how the work comes out unlike most shops who just rush your bike in and out to get the next bike in. He will take his time with you to explain what he needs to do and why, or even give you a rundown on how a certain install works etc. He's also a straight shooter and will advise you truthfully on what's necessary and what's not. I learned so much in my brief time with him in the shop!! I got new handlebars (apes) new wiring, foot peg extenders, a full speaker system, and several other things completed on my bike my first visit. Jerry texted me progress pictures throughout the process and kept me up to date on where he was at which I greatly appreciated!! He even took my bike for a thorough test ride to make sure everything was perfect before I came to pick it up! He's extremely resourceful with getting parts as well. He has most parts delivered to his shop the NEXT DAY if he doesn't have it in stock already. He's also very reasonable and fair with pricing unlike Harley who charges $139 an hour to have 20 year old kids work on your bike!! No thanks!!!!! But seriously, quit googling local bike shops. Call Jerry and get your bike in!! I'll be recommending every biker buddy I have to Jerry in the future. And no, I'm not a family member or personal friend writing this review. This is a real experience from a real customer. This is my 98' Fatboy that Jerry did all that work on for me. Pictured below at the Seminole truck stop off of US-27 shortly after getting my bike from the shop!!! Also added one of the progress photos he sent me. Anyways hope this helps someone out there who's struggling to find a shop they can trust! Syndicate Cycles A+++ Thanks again man! The wife loves the look of the new fat bars you recommended lol we're ready for Sturgis in July now!!!

Went to this shop for an estimate for an insurance claim. The owner is super cool, real nice guy…read more Overall 5 stars for them!! Techs are cool, easy to get along with! Parts came in rather quickly and the labor was done just as fast. Communication is not a problem with these people! Definitely coming back when more work is needed

The owner Mike is awesome! Brought in my iron 883 in to get some handle bars installed and he got…read moreit done and looking great in no time. The guys there definitely know what their doing. Not to mention their service fees are EXTREMELY reasonable! I got a quote from Harley to do my bars and they wanted $800 for it, needless to say I paid way less than that for the same great work at J R Speed.

met with Cody the other day and definitely happy with service provided and get reasonable pricing…read more for mobile service

I had a great experience with this company at first. They came out in early April and repaired my…read moremotorcycle, and they were very quick to schedule the service and collect payment. Unfortunately, about a month later, my bike started having problems again. I've been trying to reach someone for the past two weeks to discuss the issue and schedule a follow-up appointment. I was able to get ahold of Cody once, and he told me someone would call me back to set something up, but I never received a call. Since then, I've called multiple times and have not been able to get anyone to answer or return my messages. I understand that issues can happen and schedules can get busy, but communication and standing behind your work are important. It's frustrating to be left without any response after spending a significant amount of money on repairs. I hope they improve their customer service and follow-up support for existing customers.