I received one of your "Ghost Writer" emails come in for service on your current hearing aids. So…read moregoing in I knew I would be hit with the sales pitch. I dropped down $6000 on my current pair of BTE's, also knowing that even though there is supposedly a return period the audiologist was going to steer me away from that. These are my third pair of hearing aids, second from Sandia. I don't need to explain the fitting process but weekly I go in and have them adjusted, brutal process. However the receptionist Joyce cant appreciate the fact I don't want to talk to her in more than she wants to talk to me. Now for the specifics, the clear tube connecting the microphone to the ear mold is too short, so it interferes with my glasses and falls off my ears constantly, the left ear mold does not seat properly causing constant feedback. This is embarrassing to me and annoying others, these BTE's have great technology but it's not perfect and I understand that. The fact I was never given options makes no sense as I said I've worn two sets of hearing aids for ten years I know my body. Finally it got so tedious going in weekly that I was to rely on my app to solve my problems of adjustment, doesn't quit seem right.

I had visited the one on Menaul a few years back. They said o did not need aids just yet. A year…read moreafter that I visited the other office. He was surpr thst ibfudntbalredy have Sid's. However, when he took the test he found I don't need them. The Menaul office sent them the wrong person records. I never went back until this past Nuly. I was sent to an ENT for fluid in my ears. The ENT said there is No fluid in my ears. I called to get that ENT the evaluation but she wants to charge me. I asked Why? She hung up on me. When I called to speak to some pdy in charge, they picked up the line and hung up after the other prrfon transferred me to the office

Excellent choice for very helpful, knowledgeable service. Both my husband and I purchased our…read morehearing aids at the Costco Eubank location. Adapting to them is not always easy but we are both doing well. I go in today for a routine appt. Any issue we have had (almost none), they have solved it promptly. Good experience.

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't…read morehelp either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went. That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.

My hearing assessment with audiologist Sarah Duncan was extremely thorough and comprehensive. Sarah…read morewas really great in talking me through every test and assessment tool. She carefully reviewed the results and gave me a number of good options for dealing with my hearing loss. I couldn't be more pleased with their excellent service and caring attitude.

I've been going to Dr. Romero since they opened. Great staff and doctor. Always available if I need…read morethem.

Took my aunt in to Audiology Associates for an appointment. Walked in to the office at 12:00. Her…read moreappointment was for 12:00. The girl at the desk seemed put out that we were there. She asked if we received paperwork by mail. NO we never got anything in the mail. We were then told that because we didn't arrive 15 minutes early they could not see her today, they would reschedule. NO we will not reschedule. How is arriving on time a problem. We will take our business elsewhere.

We go to PEI for outpatient treatment of my son's neurological speech disorder; have been going for…read moretwo years now. The staff is excellent - up to date on treatment methodologies, adept at continually connecting with and engaging with children, and very patient. We couldn't be more fortunate to be able to go to "talk school" here. PEI has an excellent full-time program for children with special auditory needs. Calling the school is a great way to have first contact; then meet with them. They accept several kinds of insurance, too. Parking is a bit "cozy" but it's centrally located between Lead and Coal by I-25.

If you have a child with profound hearing problems this is the place to go. Signing isn't the only…read moreoption for these children and with the new technology there are things that can help them function normally in the real world.

In mid June. I ordered hearing aids and other items in order to connect to my laptop. At the time…read moreI placed my order, I was told it would be 7-10 days to come in. We are now in mid July, and I have heard NOTHING. Making several attempts to contact them has not been successful as they do not answer their phones and all messages have fallen on deaf ears (pun intended) as I have not received any response. If this is the hassle I have to go through to get my hearing aids, I'd hate to think of the type of service I would get for any follow-up attempts. I have attempted to cancel my order through TruHearing but they also cannot get a response as they need the order back from McCurley to cancel. So it looks like even the supplier can't get any action. I would hate to get a lawyer involved just to cancel an order that was never received because McCurley staff continue to ignore me. Funny how just the 5 star reviews are the only ones posted.

I got my first pair of hearing aids over ten years ago from McCurley. They lasted five years and I…read moreuse them as a back-up, especially when I travel - in case I misplace the pair I use now. I opted to get an updated version of what I had. The new ones are still great after another five years. I just went in for some help replacing the tips of them (at no charge). I was afraid to monkey with them on my own. The office was very helpful and friendly, taught me how to replace the tips myself and gave me some extras. You will not get care and quality like this from places like Cosco -- I know because my partner went there and wants to take his hearing aids back and go to McCurley.

I really love the environment and friendly staff. The building is beautiful. I brought my mother to…read morean appointment and the doctor was very kind. She answered all our questions and was willing to give us the information we needed. Highly recommended!

Brought my mom in today not a hello or how's your day. Just fill is out and sit down. Not the…read morefriendliest people very cold and unwelcoming feels like we are in the way

My wife and both had our hearing checked at Better Hearing Audiology because we noticed that we…read morewere missing out on some words when having a conversation with each other and family. My wife was concerned about the what the process would be like. Dr. Ward made her feel at ease. Dr. Ward was very professional and knowledgeable. When he discovered my wife's hearing had been damaged by a stroke that she had had several years ago, he assured her that he would be able to help her and not to be concerned. After helping pick out hearing aids he fitted them to her and adjusted them with care and concern for her comfort. He was very thorough when explaining how to use and care for the hearing aids. We both appreciated the warm and friendly way he treated us. My wife is very pleased with her new hearing aids and wishes she had gotten them years ago. I will be recommending my friends and family members to Dr. ward at Better Hearing Audiology. Thank you.

From the owner: At Better Hearing Audiology we strive to help our patients communicate better through better…read morehearing. We accept most insurances, including Medicare Advantage plans, and Medicare Medicaid Dual plans. We accept Tru Hearing and United Health Care Hearing.

Amazing quality and care throughout my visit. All the way…read morefrom the front office personnel, to the thorough exam with Dr Emma Green. The whole atmosphere is clean, comfortable, and professional.

Excellent caring abd knowledgeable staff and doctors. Very affordable for all your hearing needsread more