Not only did Andy answer my initial message within 2 minutes, he answered after hours with a quote…read moreon pricing. I sent the same message about my problem to multiple businesses that do the same repair work, and the answers ranged from 'looks like your screen is broken' to 'we don't stock screens for your phone.' He gave me updates as to when the part will be available, when it would be ready but also what hours his business is open. Clearly Andy gets my money. Customer service is simple.

Stopped by on a Sunday afternoon because my iPhone screen was cracked and getting worse. The place…read moreisn't far from Gateway and 34, but is a little hidden in the upper level of a small shopping plaza type row of stores. You go in the front door and straight up a rather steep flight of stairs, where you'll find a couple of counters and phone accessory displays. One lone guy was working that Sunday but he was happy to help. I have an iPhone 6S which is a few years old now, but they nonetheless had different colours of replacement screen in stock, and he quoted me a great price to do the replacement. Unfortunately he'd injured his wrist recently so said he'd take a little longer than normal, but I left the phone with him for an hour and went to do some shopping over on Gateway and it was all done by the time I came back. Super helpful and friendly service, good prices, and they seem to keep a good stock selection of spare screens too. He even threw in a tempered glass protector for free. Would certainly recommend this place to anyone needing replacement phone glass, and although I hope I won't need another replacement any time soon, I'll certainly go back if I do need a new screen again. Two thumbs up!

(PLZ READ) they are horrible with service, I once had to wait 5-6 hours to get my battery replaced…read moreafter they said it would only take 25 minute. they also replaced my phone screen ( which I didn't ask for) and since my phone screen has been clicking buttons on its own. I ABSOLUTELY DO NOT RECOMMEND. these guys are scamming so you can always go back to them

came in to get my screen replaced and they were super pushy I got the more expensive one because it…read morehad an 8 month warranty so I got it cuz I didn't mind too much and then told me to come back in 40 mins. I came back 45 mins later and the phone wasnt ready so they told me to come back 10 mins later i came back in 15 and I was told to come back 5 mins later so I just sat outside the store and waited for them to come tell me it was ready. and then when they got me I still waited 10 mins because they aligned it wrong so they had to readjust it. and after I payed they told me I had a 3 month warranty and I brought up that he told me 8 months when he asked if I wanted that one and then he continued to try to gaslight me into thinking he said 3 months the first time

Petra is awesome! Best customer service I've had in years!!…read more Went in to look at upgrading my phone, she got me even a better deal than I thought I could get and while she was waiting on the phone setup she got me a better deal on my internet, I never asked she just checked When was the last time someone helped you without you having to ask Petra, Thank-you for the 'beyond' excellent service!

Daud was rude and didn't know any of the answers to the questions I asked. It was very clear he…read morejust wanted us out of the store as fast as possible, which was disappointing because I was looking to buy Christmas presents and wasn't given that opportunity. He rushed me to the till after looking at one item. Honestly the worst I've been treated at any store.

Company switched from Bell to Rogers . The crew at The…read moreTamarack location Jennifer , Marissa , Elka and the fourth lady at this location did an excellent job and handled what turned out to be from the begining a cumbersome experience into an excellent outcome . They were courteous had patience as we showed up with little information from our part. They silved our issues with confidence. Kudos to them , i recommend this store

I was having a problem with my new iPhone and took it to nearest Rogers location at Millwoods Town…read moreCentre. I dealt with Joshua and couldn't have been more impressed with his professionalism and customer service. He did everything in his power to try and resolve the issue, spending a huge amount of time with me all the while recognizing and speaking to other customers. Ultimately I had to deal with Apple as it was a hardware issue, but I won't forget the great service and fantastic attitude I experienced with Joshua!

Customer service was just excellent. 100% recommend Javeen was very knowledgeable and helpfulread more