I brought a wind chime to this location to have an in loving memory quote engraved for a dear…read morefriend who has just lost their mother. A woman approached me from behind the counter with an extremely off putting attitude before I spoke a single word asking what I needed. As I am explaining what I was looking to get done and pulled out my phone to show her a picture reference, the woman snatched the phone out of my hand before I was even done with my sentence and goes to a back room with my personal cell phone. After consulting with someone for about 2 minutes she comes back out to me and says there's nothing we can do. With no explanation as to why they could not engrave the piece I asked the woman for an explanation. Her response was they do not have the capability to do a flower stencil. Then added she did not know what material the piece I wanted engraved was (that was clearly metal).. I asked if they had any alternative options, which I was aware they did as I had been to the local before and had a piece done and added to a box. She asked me where my friend was planning to put the piece, I said anywhere she decides, to which she replied we can't do anything because if she puts the piece outside it would ruin, as if I couldn't just explain to my friend she can't put it outside. Additionally to that she never even asked if I wanted the flower she stated they couldn't do based off the reference picture or if I would be okay with just the script and dates. She also never asked what material the piece was like I couldn't just look that up to verify it was metal from the website I purchased it from. This woman clearly did not was to service me for whatever reason that may have been... from the start and did not hide it. My previous experience there was with a younger gentleman who was great, but based off this experience I will never return! Knowing this I politely told the woman to have a great day anyway and left. I immediately looked up other engraving services and found Engrave Your Gift in New Britain, CT. The gentleman serviced me right away and the piece came out absolutely perfect! With flowers and all.. I would recommend them over Discount Trophy a thousand times over. My friend absolutely loved her gift and was extremely emotional because of the meaning and how beautiful it turned out.

"I absolutely love Discount Trophy! I've ordered three trophies so far, and every single one has…read moreexceeded my expectations. Their quality, customization, and customer service are exceptional. I'm already back to order another award for my company president! Discount Trophy truly deserves a 10 out of 5 rating."

Best customer service I've had from any company in a long time. Very easy to work with, quality…read moreof product very high, respond to my needs fully and without hesitation. I will come back whenever I need this kind of product. Sales Manager Alysha is a dream!

Easy o work with, good advice, prompt and efficient. Prepared my item very quickly. Loved them!read more

This company is FANTASTIC. I uploaded our design and logo for a trophy on the website, got a…read moreresponse immediately followed by the proof for approval shortly thereafter. The trophy shipped within 24 hours and looks great. Can't say enough good things about Same Day Awards.

Called them up on short notice. Didn't have a big order but still helped me out right away when I…read morewent in. Set me up with what I was looking for. Very helpful and courteous quick service. Cory gives them two up

I work at a college in Boston and I use Olympic Trophy for nearly everything. From an abundance of…read morenametags to plaques and trophies, these guys are excellent. Communication between myself and Olympic is great, I really couldn't ask for anything better. A simple email or short phone call and things are all set. Before they ship anything off, they send me a proof of what it will look like (so there are no mishaps) which is great. I currently deal with over 300 students at a time, and anyone who works with that many people (or college students ages 18-22) understand how there's always one or two who will lose something, got accident skipped in the order, or who will break a nametag. Whenever this happens, I embarrassingly email Olympic and they appear more than happy to make one nametag and send it out. The thing I am most pleased with is how quickly things get shipped out. For example, I send it in an order for nametags on Friday, April 20th and I just received them on Monday, April 23rd. How amazing is that! If you're looking for amazing customer service, people who ship things out SUPER quickly, and amazing products, give Olympic Trophies a try. You won't be disappointed.

Year after year Dinn Bros. provides our event with excellent trophies at a great price and they do…read moreit FAST! They never give me anything to complain about. It is just SO UNFAIR! John M. for the UU Road Rally.

We need to get a customized name plate for a piece of furniture that has been in our family for…read moreover 50 years. After some research we landed on Dinn Bros. Their customer service was excellent and turn around time was impressive.

Fast courteous reasonably priced work. Mr. C was able to engrave a small urn for us in a font size…read more& type that was appropriate & appealing. Highly recommend this shop for this kind of work.

Excellent quality and extremely affordable!…read more I was in desperate need of a plague for an up and coming retirement. And I needed it fast. They not only built exactly what I needed, but they did it in less then an hour. Things remembered wanted to charge me 172$ for a wonky 6x8 and I got what I wanted, a 8x10 for less then 50$!

They were extremely helpful and made a couple of beautiful plaques for us very professional I would…read moresuggest for anyone to use them.

From the owner: Specializing in: - Trophies, Plaques & Medals…read more- Engraving - Luggage - Advertising-Promotional Products - Embroidery

I get all of my plaques and trophies here and the owner Ed always does great job. He's timely,…read morefairly priced, and offers a wide selection of products to go with.

As VP of the CT West Point Parents group I worked with Ed for 3 years. Parents who join the club…read morehave the option of purchasing nametags (in the shape of CT with the USMA crest and their cadets' names) which Ed makes for us. Ed also provides flag cases engraved with the Firsties' names, rank and year for our Hail and Farewell in May. Working with Ed is a pleasure. He is supportive of the military, friendly, flexible and understanding when we make changes, and a master at fitting many large boxes into a smaller than necessary car. Brass City Trophy is a hidden gem and has many beautiful gifts (jewelry, crystal, toys, seasonal items. A few times I walked out with a gift for myself, from myself. Thank you Ed for all your help and support.