My mother passed away unexpectly and I wanted to keep her car and kept making her payments as to…read morekeep everything current until her life insurance came so I could pay off her loan. In June I made the payment early and went in and took her death notice and talked to a associate and explained I needed the pay off as to arrange a date to bring cashiers check in and pay for car. They gave me a pay off date and amount. I left there thinking all was good and woke up the next more to a man repossing the car!!! I was in shock and explained it must be a mistake and asked him to allow me to call them before he took the car. I did and this incredible nasty man gets on the phone with and says I must allow them to take the car and whoever I talked to was mistaken. I explained I was there day before and had a written pay off and the car was actually in probate so the title would be put in my name. He said I had 15 days to get a letter of authority from probate court and pay off the loan or they would sell it at public auction!! It added insult to injury after losing my mom and was still in shock. I thought I had done the right thing by keeping payments current and letting them no I wanted to pay off the loan and even arrange the date. They were ugly and nasty and made a already awful situation in my life even worse. If the payments had been behind, Then I could had understood this but being I was there in good faith the day before? I called my lawyer and he expeditied the letter of authority through probate when he found out they took the car. They sent me a certified letter and gave me the pay off and added 400 dollars for the repo charge? I go down with cashier check in hand and my letter of authority and then tried to say I owed 20.00 bucks more? I could not believe this? Then they release the lean and I drive to Huber Heights to collect my car and the repo guy told me when he took car tehre would no charge on there end for holding the car and find out they want 200 in cash only? When driving home I start to notice a strange noise? I discovered after taking my car to my repair guy that the noise was my tire and I had just months ago had all brand new tires put on the car. He said one tire had a huge dropping bald spot? When I asked what caused that, He said he had only seen this in repo situations where they drug the car off of trailer. So now, I have to replace the tire. My advice to anyone is avoid Day Air Credit Union as there not professional and there behavior was at best shady.

cant even figure out fingerprint to log into 2400 oz pure silver safebox....denied decent rate for…read moreCC around 10 per cent...fat and not healthy...go somewhere else

The best bank around . Check for slow times on app for ease . Very friendly, quick, and easy when…read moreslow times. Love this bank. 200 times better than pnc.

There is little to say about Wright Patt... If you have discovered how awesome a credit union is as…read moreopposed to a traditional bank than they are merely great... if you bank with a traditional bank than they are GODS!

I love that the staff will call you by your name as soon as you walk in the door my favorite place…read moreto bank!

Great credit union! I highly recommend this branch…read more The credit union offers a large variety of financial and banking products. My wife and I opened a saving account due to the competitive interest bearing on the money we maintain in the account. In addition, Code Credit Union was running a great promotion on loans. We refinance both of our vehicles with outstanding interest rates. As far as customer service, I found this location to exceed my experiences in traditional banks. I was greeted by a teller every time I walk into the door. The staff is polite and helpful. Branch Manger, Angie, was professional and enjoyable to work with while applying for auto refinancing loans. Angie was quick to return phone calls and gave helpful suggestions which met our financial needs. If you are also sick and tired of the large banks with fees and poor customer service, I recommend you try Code Credit Union. I am in the process of transition funds from traditional banks to this credit union due to the friendly service and customer oriented financial products.

Hello, Everyone beware of this ATM located on Patterson & Reevere. I went to this exact ATM on…read moreMarch 14,2025 to withdraw some of my money the transaction went threw without dispensing not a dime. I called immediately to report what had happen while on the phone with the bank she clearly stated she was giving me a provisional credit. Let the truth be told my money your malfunctioning ATM your not giving me nothing with all do respect your fixing your mistake. I was there on buisiness to retrieve what I work my job to pay my bills while on the phone with the lady reporting what had happen made it clear that I was making another transaction to retrieve the money I came to get to pay a bill in the first place entitled to worked for it. She agreed I proceeded let her know that transaction went well. I received a letter saying they want me to pay them back $ 250. You have a camera right there you know how much money you feel the ATM with correct ,follow me now called my branch spoke with a teller by the name of Sheryl very nasty diposition from a customer point of view. She tried to tell me I had no money in my account which check was freshly deposited got proof would not let me speak with some one with the power to get to fix there mistake. Which her boss is Luigi he supposedly was not there. I am notifying the attorney general channel 7 news and will move to legal litigation. Why would I owe you and the bank never gave me my money. It is a no brainer review the camera count your machine have your ducks in a role for this situation respectfully ends up in court making your mishap a legal one

Absolutely amazing customer service at this branch! Every single teller I've had had been an…read moreabsolute pleasure!

This branch changed my mind about Fifth Third as a bank. I was going to a branch close to my house…read moreand they were constantly messing up. Before I switched to a different bank entirely I went to give this branch a shot and I love it. They are on point and very consistent and go the extra mile every time. The manager here is awesome and I feel like the staff here cares. TJ gave me recommendations of stuff to do on vacation and is always super nice. I even set up my business account here. I can't say enough great things about this branch. Top notch and consistent.

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.

I've been here twice already. It's always empty so can get in and out pretty fast…read more They're pretty nice here and there is plenty of parking.

I have been here multiple times and there is never a long wait time - at most 2-3 people in line…read moreahead of me. Usually the line goes pretty fast. Customer service is great: staff is pleasant and eager to answer questions or help any way they can. If you have a lot of questions, like how to open an account or questions with loans, they will have someone set down with you & explain everything. I've never had a bad experience here. Usually in & out in 5-10 minutes.

Farmers & Merchants Bank is the best. I have been banking there for many years. The same employees…read morestill work there since I have been there. No turnover, friendly service, efficient & never a mistake on my account. It is the best bank to serve your needs.

I have used U1 lending and daily banking products for a number of years now without issue and…read moregenerally had good experiences. However, had a jarring experience recently that is causing me to question whether I should continue with them. As is usual, my wife went to deposit a business check from another local bank branch. We do this once a month or so. This time, however, check was put on hold. Same check amount, once a month from my business to our personal account to cover household expenses. Never have bounced a check, never missed a payment to them on anything. And every deposit ever made has gone through. They've never lost a dime on me. Thought this was probably just a new person, we normally do this on Friday but this month couldn't get there until Saturday. Call the CU on Monday... no matter which number I call - 800 number, different local branches, they all go to the same phone system. I enter my account number "for better service" and system then hangs up on me. I press 0 and don't enter account number, hangs up on me. After about 10 different iterations, gave up and send them an email. I have to work so don't have time to go there in person this morning. This has been infuriating! I recognize society has become more impersonal and that we all have to struggle through everyone's automated system, just expected something slightly better from my local credit union. Just slightly better than this...

Quick to charge overdraft fees, sometimes even with back up savings/overdraft protection. They…read morehave a couple of rude employees that are happy to tell you they can't refund the fees. I will say, once a manager called me and was very kind. He found some sort of glich that wasn't recognizing my overdraft protection. Overall, I think that service is not up to par. They don't offer a tap card yet, and if the debit card chips wears out you will have to start over again with a whole new card number.

I would highly recommend for Mortgages, the lowest fees and great service with knowledgeable…read morepeople. Especially Denny Smart she lives up to her name and great customer service.

Went there one afternoon to make mortgage payment. They told me they were shutting down for a…read more"Christmas party" and just decided to close early. Even though people were there, most notably management, they just stared at me and refused to take my payment. They were partying, and that was that. Rude and unprofessional. I had to return the next day to make the payment, altering my plans. Oh, and no online banking for mortgage payments.