DO NOT GO HERE. I'm not sure why I trusted this place after seeing them mess up a friend's nose…read morepiercing, but I thought I would be safe with the older, more experienced piercer. Very wrong! I went in to get my Medusa repierced and the piercer said he could do it in the same spot as the scar. He then used a huge sharpie to mark the placement and didn't get anywhere near the actual spot when he put the needle in. His hands were shaking the whole time and the entire experience felt anxious, careless, and extremely rushed. It wasn't until later that day that I noticed it was completely off center and nowhere remotely near the spot we agreed on. Once the obscene amount of sharpie wore off, I could still very clearly see my old scar above and way to the side of the new bar, this was not a swelling issue! The shop was closed for the next 3 days so I was not even able to contact them at that point. I chose to void my warranty and remove the jewelery myself so that I could minimize the scarring of this totally unnecessary and infuriatingly off-centered extra hole in my face. As much as I would love for them to fix their mistake or give me a refund, I will never set foot inside this shop again for multiple reasons. For one, the guy that usually works the front desk is a literal storybook troll in the absolute worst way. He is so rude to literally every person I've ever seen him interact with. It is not some neurodivergent accident either, he clearly gets pleasure from making people feel as shitty as possible. No one in the shop seems to care since he has been there for years, so I assume they must all condone this truly abhorrent behavior. Secondly, I do not trust either of these piercers to care or be bothered to do this piercing correctly the second time, they seem annoyed that they even have customers! I would fully expect them to try to gaslight me into thinking that their incorrect placement was somehow okay or justified or, at the very least, to be rude AF to me. Maybe this place was good twenty years ago, but they clearly have not kept up with the industry standards and have zero passion left for what they do. I really hope my terrible experience can save someone else the pain and disappointment. I've been pierced all over the country and I've never seen such carelessness.

We walked in with a simple question about a piercing THEY did -- and were met with the guy at the…read morefront desk, who acted like answering basic concerns was some sort of personal attack. The man, draped head-to-toe in black with a dermal piercing he treats like a badge of authority, immediately launched into this long, condescending monologue instead of listening for even five seconds. His whole presence was hostile, dismissive, and aggressively know-it-all. Every time we tried to speak, he doubled down like he was determined to make the experience as unpleasant as possible. It was truly impressive how someone could be that unhelpful while still somehow acting superior. But here's the thing: as awful as the experience was with the front desk, the actual piercer -- Bill -- was incredibly kind. He treated us respectfully, explained things without the attitude, and made it clear that mistakes can happen and he was willing to work with us. The contrast between him and the front-desk guy was honestly shocking. Southern Maine has a ton of studios with staff who don't treat customers like an inconvenience. Bill deserves better coworkers, and customers deserve a better first impression. Go anywhere else unless you feel like dealing with unnecessary ego before you even get to the person who actually knows what they're doing.

Cute shop. Lady at the counter was very helpful and nice. She was able to help me get just what I…read moreneeded considering the chaos. The only complaint I have is, I don't feel a piercing/tattoo/head shop should be allowing small children to run around and behind the service counters and all around the small sales floor. Nothing was said to child by the people behind the counters. Lady the child seemed to be with tried. Felt it was a little rude and unprofessional. Not to mention unsafe. I might stop again but if I see the same amount of chaos I won't return. If it wasn't for the child I would have given a 5 star. Had to rewrite. Didn't post the first time on Facebook.

Excellent ! The staff was pleasant and knowledgeable. Made sure i knew the after care of my new…read morepiercing.

She gave me an alternative to open up my old ear piercings. Saved me money ! It was painless and…read moreshe was a pleasure to work with. Loved it!

First piercing and Ann was so patient and calming. I came away wondering why I waited so long. Ann…read moredid a wonderful job. Nice boutique with a piercing area. Would I do it again? Yes, I'm thinking about a second piercing in each ear and will definitely go back to Mimi's Dragonfly Boutique & Piercing. Thank you so much!

Looking for an experienced piercer who is going to do it right the first time? Feel confident Caleb…read moreis that person. My experience: I have had multiple piercings done by Caleb my conch and both nipples. I honestly couldn't be happier the advice he gave for healing and aftercare. He was thorough and the shop had a premade card to go home, it included all post care instructions. My nipple piercings are perfectly straight and the bar selection was spot on. He was extremely professional and kind and made me feel comfortable during the entire process. (To add some context, I had one inverted nipple that he was able to still pierce and it honestly solved that issue forever. He mentioned generally he wont do nipple piercings on inverted nipples but if its not severe it may still be possible. Get a consultation if your concerned.) My conch was done with a hoop which I switched to a labret to heal and now that its healed I put a clicker ring in. The environment was clean the materials used were top notch and sterile. There was privacy when needed. Props to them for doing it all with passion for the art. Planning to go back to him for a few more piercings very soon. (rook & anti tragus & maybe a forward helix) Wanting more is what reminded me to write a review! Hope this helps someone decide to go get that piercing they have been thinking about! Its worth going to a professional. PLEASE don't do it yourself.

I recently went to go get a spine tattoo, it turned out amazing! Will definitely be going to back…read moreto get more!! And definitely recommend!

Great place . Call and make sure the piercers are there …read more They do a great job . Friendly . Fun easy to deal with . No attitudes . Hopefully get pierced here again . Thanks

It's so cool in this shop and they are so niceee would recommend 100%. The decor is so pretty and…read morethe lady who gave me the piercing was so sweet